Vorstellungsgespräch Beispiel Dialog | komplett

In this video you can see a complete job interview between me as an HR expert and my friend Alex Acker Ferdinand Müller as a candidate and together we look at what he did really well and what you should definitely do for an interview and of course us. Also look at something you could have done better and what you should definitely avoid in your interview. Come on, hello Mr. Müller, it's good that you are here, you found each other well, it's actually quite easy to find here or perfect. I will introduce myself again very briefly, we have already had contact by phone.

My name is linked. I am the head of our company and the human resources department and today we have. the conversation about the second step alone. The conversation would then take place with the direct superior. It's okay for you, the weather is okay, so tell me I'll just tell you a little bit about us. This is the time when I give. You have information about the company and the position and if you are nervous and generally a little nervous about situations like this, this is the ideal time for you to think again, take a deep breath, get to the room and just take your time . listen to me, so you absolutely have to listen because if at the end you ask questions that have already been answered in the introduction then that doesn't leave a good impression, but for you now this is the time again, start and give the answers then I would say let's start with you, please tell me something about yourself and why we should hire you.

Yes, I am Ferdinand Müller. I am already an experienced account manager for the last few years. I have worked in several. The company also looks after big clients and I also worked on cold calling and got new clients and then I trained to be an account manager in addition to being an account manager. Now I found your work really very interesting because you. I am also familiar with the technology it offers. It simply offers added value and it is also my claim to offer added value to a company. I would love to build a long-term relationship with customers there and really tie them to the company.

I haven't had the experience. I then earned a bachelor's degree in international business. There I was accepted as a junior account manager in several companies. There I did my sales training and was able to apply this knowledge. new position there, even if I didn't get promoted and then had my own client base, I have cultivated and developed it further and would like to continue that at your company. Self-presentation was an extremely important part. of the interview and what the candidate did very well was that he did not go into too many details, but what I lacked was even more information and a common thread.

The self-introduction can last from two to five minutes maximum. meaning he could have given me even more information and in that case it would have been totally fine if the applicant had started by completing his studies and then followed me. He had handled the most important career stages by giving me the information about the names. of the companies he worked for, what the position was called, how long he was in the position and what his greatest successes were. Then he spoke very well about the position we have announced, his self-presentation has been linked again. to the position in which he is now working.

That's perfect, but that should have happened at the end of his self-introduction because he could have made the perfect red bow on the red thread and I could have just said it again at the end. that these are my professional positions, so they fit the position perfectly. I understood who you were looking for and I am the perfect candidate. That would have been the perfect self-introduction and because I didn't really have enough information to do it. provide In order to evaluate his professional successes, I simply asked him again. You have already said that you have built your customer base and maintained it.

What has been the biggest success of your career so far? DAX companies in our portfolio There we worked with a small team, from preparation to direct contact with the client, in which nothing came of it. We present our products and show in detail the added value for the customer, because that is always the most important thing. thing: the client understands what it is about and where it offers him the most added value, where he can apply the leverage and, if that is the case, then a very good agreement can be reached and, of course, the realization, that too It is a strength. that I bring with me in sales so that you also have good offers later.

That's right, you must always complete the race exactly perfectly. What goals for your personal career do you pursue with work? How does it fit with your previous career? What I'm looking for now is actually a position that I will be in for a longer period of time, but I would like to take over the accounts or bring them into the company long term. I would like to develop one. customer relationship in which we know each other, in which we develop together and also have a long-term period of time. Yes, we have already talked about the future and development with the client.

Does he see himself in five years? So I see myself as a senior account manager with a client base that is actually in the largest DAX area, for example with the highest sales figures, possibly also in personnel management, that's really one thing, but says. I'm ready for it. I bring experience with me. Now I would like to expand this again and when I just get here, I will be happy to take a step to take direction. Okay, it's good to know exactly what went well. is that the applicant has a plan for his career. I really liked that he was able to answer the question directly about what was not so positive and what he would do differently next time.

It could be that the first thing he mentioned was a position he wanted to develop himself in rather than focusing on what he could do for us in this, then he responded well in terms of content, I understood well what he wanted to say and he continued to do so. I pointed out to him that I wanted to be successful in the position and then mentioned that he would like to manage the staff, but he left it so vague that I didn't get the sense that he would then focus on the next position because if he started with us, there are some things that the applicant He has done very well and has some things he can still work on.

He is now applying for positions with us that have not been cancelled. If he left his old company and came to us, what would he miss most? Interesting question, what do I want to miss the most? He, of course, has good teammates, of course, they worked together because he also developed systems with them. I am a very organized person, which means that when I get somewhere, I also look at what systems already exist and how I can optimize them or introduce a system and then I present it to my colleagues who I work with and of course I hope it will be accepted or it becomes a collaborative system where everyone is happy and then it works and of course we were already a well-rehearsed team, which means I would miss out on something new, but I also think it can work just as well in this company. that's exactly what we want, and that's what the applicant is really right about.

Well done, you noted that you were a little surprised by this question, which may not have been asked that often in your previous interview experiences and what you did is you bought time by repeating the question again, which is very good if you ever you have the chance, it's great advice, just repeat the question again and buy some doubts here, important seconds for a good answer. The fact that he has reached out to the team and the people. Team Player portrayed you and showed you as a motivated person, as a motivated employee who likes to create structures in collaboration with his colleagues and then said very clearly that he would miss you but that it would also be possible with you again, that is, it is a great signal for us as a company.

He is now applying for the position with all his heart because even the things he would miss he believes he can find again with us. I've also seen it on your CV. You speak English very well. If it's okay with you, I would simply ask the following question in English and support templates from the main company to the one issued. If you think about it now, we can continue. German, it was great. The applicant was immediately proactive, even before I started speaking in English. Finally, on Friday. In the meta, everything went very well because there was no comment from me, except yours. your language skills in your CV according to the truth.

Don't overdo your school French or Spanish, you probably shouldn't if you haven't spoken it since, otherwise there may be embarrassing moments if you are asked this. In the interview we talked about positive things that your boss would say about you, what are the characteristics that you would like to change about yourself, characteristics that I would like others to change. In reality, sometimes a little more patience would be needed. bring in reality if I already have deep thoughts if now, for example, I am just designing in the process or somewhere where there is a need for improvement, the attempt to explain this in a natural way to communicate in a big way, but that means It is not It arrives automatically and my colleagues can implement it immediately.

That's the challenge for me, where I just stay calm and learn more and more about it, and now I'm pretty good at it, but I'm more relaxed. I don't immediately expect a good idea to be implemented soon, but rather give it time until it arrives. The question of weaknesses is very difficult and in this case it was not resolved perfectly. The good thing is that the applicant responded. to the direct work situation and described it, you should definitely do that too, which I strongly advise against, but it is to reshape hidden strengths as weaknesses and the applicant did this to you, he said that my weakness is that I am too impatient and Then he explained it : I have big ideas that I want to implement very quickly and my colleagues are too slow and so I have to be more patient, which means that he certainly tried to sell very well by saying that I came up with ideas. before ideas and, more precisely, I can do anything, do it better, but everyone else is too slow, my environment simply cannot keep up with me, I strongly advise against it, you should not do it under any circumstances, it is an absolute no-go here, It's really about finding out what you want to develop more of in your career and that's not a bad thing at all, it's just a matter of figuring out for me as an HR person where more training might be needed and where we can do something to make you successful. . in the position and that's why I asked again, thank you, what your boss would say.

For example, in which professional area you would need more training immediately comes to mind. I think that would surely make sense. hone the skills, that's on the girls, so again in the negotiation process itself and there is simply a stronger position, a stronger control framework because that, of course, is very important when negotiating with the client, also being at a distance. Well, yes, that's exciting, it's actually exciting because the applicant answered the question about his strengths, doing business, one of his strengths is actually the sales style to the conclusion and of course, making that too be a strength that I bring with me. sales so that you later have good grades.

Now he just said that his boss would say he would need more training on this, of course I wrote that down. And that's a question for me now, I was quite surprised. claims its weaknesses and simply reiterated it because it is a very safe bank because there is always room for improvement in conducting business and in entering into contracts to reach a conclusion or is this an issue that could later be seen again as a weakness, that the applicant I can barely speak to your weaknesses, who would be the ideal supervisor if you could create a bank from scratch?

How should he accompany me like this? In order to bake, of course, I need different ingredients. actually I was lucky to have bothHave superiors both less good and excellent and one of the best finally had the characteristic that she had high demands for herself and passed them on, but always with support, which means she had a lot of responsibility, but We gave it to me. , but she explained to me in detail what to do and what she expects me to do as a result, how I can fulfill that and I could approach her at any time right now and she gave me the support to do that and I found those to be extremely important features and good ones that other bosses that I would describe as not good didn't have, so really having the highest standards for yourself, fulfilling yourself, at the same time conveying and supporting. you in achieving them.

I think that a superior is not the one who will later be Becker, yes, but he is the one who will create the best infrastructure for me when it comes to drinking, perfect, why the constant question. about the ideal manager, simply because I know who the real manager is on the team and because I know how he does it. The team leaders and if I now ask what the candidate would like in the case of Ferdinand in the manager, then I can see quite wellthat the two leadership styles fit or the idea of ​​what is an ideal leadership style and what is really important to the candidate and whether we will be happy together and if we now look at a work week where maybe you are on the road for several days in the car visiting our clients and having a little time to be in the office or from home, how would you spend a week like that?

If you could, I think a good place to start is to sit down again on Monday, I just start the week, actually the week starts on Friday, on Fridays, as a conclusion, I actually prepare for the next week again, which means I sit , okay, what have I marked this week? What needs to be done next week? and let's plan it a little in advance so that we can start immediately on Monday, go over everything again, have an overview of the week again, in addition to contacting clients on Monday, for example, it is best to be up to date then they have made appointments for Tuesday Wednesday to then be able to work again on Thursday and possibly also have an appointment on Friday because I think it is best to pick them up during the week so you only have the following if they are picked up on Tuesday Wednesday Clients have the opportunity to respond to the decisions on Thursday and Friday, while it doesn't make much sense to start immediately on Monday because many people just work with what's left over from the last week.

Lots of information about how structured the candidate really is, who noted several times in the interview that the Structure is important to him, he likes to present it and work according to it, but I just want to know how he can do it. be structured, especially in a sales position where the applicant also has a lot. When he's on the road, he visits clients and then has to evaluate things independently when he's in the office after work or from home. you get the sense that the candidate can work independently and knows exactly within what limits they can move and plan the way they do it, it's carried out and prepared like oh, what culture would appeal to you more if we go At both extremes, a very structured one or more? of an entrepreneurial culture, so if I had to decide on a structure now I would say structured or entrepreneurial, well, in my opinion, entrepreneurial is always structured.

So no business works without structure, which means it shouldn't be easy, I think the most sensible system. It is when the higher ups listen to their front, the front usually knows best what is happening in the market and if we have a bottom up system that reports to the front, suggestions are made and then the management team knows and can decide based on to your information. However, if a superior decides from above without really having the knowledge, then everything is lost in the market. That's fine in many companies, that's a question I asked simply to look around us, get our opinion on each other's culture.

Do the others on the team fit in? My experience was that structured means many processes, many decision making steps, things are structured but they are decided very slowly, it is a bit chaotic but makes decisions faster. He didn't really find it again and what was cool about it is that he just built his own response around it. He did not choose the path between the two options that I put at his disposal, but instead said variant C and. He said that entrepreneurship is always for him, I really like it structured perfectly and I think it was a good alternative for him and then I tried to explain to him what I meant by that and that's where we got into the area that is very, very dangerous and that he absolutely has to leave out or he definitely has to do better because he said that the company should listen to the front, that is, the front, then they say that the sales people who are outside with the customer and who receive direct feedback from the customer and The applicant then said that the senior management team definitely has to listen to what the sales people are saying.

It seemed very clear to me that he said that the higher ups don't know anything about how real life happens, they have to stop and listen, otherwise they can do it. No decisions are made and all the decisions that are made without the front there are no good decisions that can be included, that is why he put himself in the foreground, which did not necessarily seem very pleasant to him at the time and, what is much worse . It's that he said that leadership would be nothing without the voice of the front, as if leadership couldn't. The management of the sales team of a company makes decisions by themselves as if they do not have their own channels, so to speak, towards the customers and they know nothing and become completely helpless and the lack of a good response from the sales team makes It makes the management team look bad and leaves a very bitter aftertaste.

Now we're slowly getting to the end, which makes me feel good, but other people definitely would. What would have to happen for them to be happy with the move towards us if we were really there? The step that he would definitely be happy with would be if they didn't fulfill their promises that he had already agreed upon. verbally in the past in the hiring process if, for example, the employer never provided me with more training, then my trust in them would simply be lost and I would lose motivation and therefore, even if it were really simple, I would take advantage of the change. because I offer something, I keep my promises and I expect exactly the same from my employer, okay, the center also found a very, very interesting answer to the question here.

Of course, the question is asked because I want to know what the applicant values. and what he values ​​is important and what we must fulfill to make you happy and in return I, of course, know what we can fulfill and I can see if we are a good fit. What the applicant did not do well is what he talked about. previous companies that had worse. He could have made exactly this point, that trust is important to him, on both sides without mentioning this experience. He could have simply told me that it is important that what we discussed is implemented and talked about.

Badmouthing previous companies is never a good thing. That's something you should definitely avoid if you want to leave a good impression and what you shouldn't do is put a gun to the company's chest. That's what he did here by saying if that was him. case then I would change the company, that means that in this case he tells me very clearly everything I say here verbatim, that applies to you too and if you can't comply with that then I'm leaving and you shouldn't do it under any circumstances The penultimate question I asked Demand for our sales representatives Will you sell me the pen?

The question I ask myself is: do you always need this pen when I look at you now that you are already active in the year that? continue of course about this conversation now of course I also have some questions for you As a representative and as a human resources manager, I would be interested if you could write me five characteristics of your company that intentionally predestinate you to be a good employer. Which five can you write to me and where can you? I can't advertise any because I discovered that if I see a wonderful, super well-written boss that I can offer you, you can use it. very good, a little scene applause for that, thank you very much, that's a fun task that's just fun because you're happy to be asked to learn how to sell, that's not the typical classic, sell me this pen, that is, yes If you're applying for a sales position, you should definitely have that skill.

Now, it's not about the fact that I truly believe I can determine whether you are a perfect salesperson or not, but simply whether you can do it. Do not leave this classic, you can answer quite routinely and your skills and then yes, a sales and sales sentiment and the conclusion, then they are put to a completely different test, then they are usually checked very carefully and, if necessary, They are improved exactly and the last. Of course, it is always very important that we want to make money, so from the experience I have had, I have been working in sales for a few years now, I think that in an account manager position it is appropriate to have a salary. from 90 to 100 thousand including bonuses taken for the service provided how flexible you are that you must be in the area that is why it is called makes the interview endure the break the applicant has informed himself and has said that very clearly he has had previous experience that means who probably deserves a similar salary and I found out what was typical in the market and then he came up with a range that he gave me and that's the big crux and that's the mistake the candidate made because you have to do that when you're asked about salary expectations Never specify a range because in this case the hiring manager always orients towards the lower end of the range and you will probably end up earning less than you really wanted, so always take a number and not a strain.

What are the salary components? They would be important, so the components are of course just a fixed amount and then it's completely normal, locked according to performance and of course I also have my precision range, how many percent are the pixels and I'm so normal like me? I know just 60 40 60 46 performance is fine, perfect, that was very good. The candidate knew exactly that he normally divided the sales agent's salary into a fixed salary and a commission. He was also able to tell me a percentage and that's just it. additional information for me Please make a note in case we actually make an offer and know exactly what area the candidate expects his salary to be in.

Thanks, that answers my questions. I took a lot of notes and now it's time to. Don't hesitate to ask me anything. Of course, I'm very interested in what the structure is like for employee development. What training and higher education opportunities do you offer? That's a very good question for us. Do you have more questions? Yes, of course, I don't want to get interested in how it's structured. Of course, to bring sellers together, you also have to talk about their industry because I think that's how it is. It's very important. There are sort of regular meetings between the sales staff, yes there are, so there is a larger sales meeting that happens once I'm in the sick bed, that's one of those things that I had freedom, what are they? the qualities it should have now. that you are absolutely satisfied and I pray for the most added value for you, that is a great question, we definitely need a combination of motivation, that is the important thing because the candidate is excellent, he had questions, you should definitely ask that if asked in the interview at the end if you have any doubt say yes and ask several questions the three questions that the candidate asked are also very well selected the important thing is that you definitely do not ask anything Questions that you can read on the internet or that were really mentioned in the interview definitely They are not something you should do.

Here it's just a matter of rediscovering what really interests you or really identifying yourself as a motivated candidate. Position yourself so that it is very clear that you absolutely want the candidate. You want to prepare for it in the best way possible. You want to know what success looks like at work and what you can do to be perfectly created for the job and perfectly prepared. you wanted to put perfect so if you have no more questions, I would explain the next steps so you know what your situation is. I would talk to the sales manager.

Now we would go over everything again. and then we will see each other until the end of the week at the latest to arrange a second conversation with him, okay, yes, perfect, then I wish you a wonderful day and we will find out at the end of the week, yes, in St. So Now I have asked Alex some questions that you will find in every job interview and if you are now wondering how best to answer these questions, don't worry, I sat down and wrote down the five hardest questions you will find. you find in each job interview and complete them with a perfect answer example.

These are the questions that tell us something about you, what your weaknesses are, why you want to move with us, where you see yourself in five years and of course. the classic, what are your salary expectations? I have prepared the perfect example answers for exactly these questions so that you can use them in your next job interview and really land your dream job. If you subscribe to my newsletter, you will receive exactly these responses in the first email as a fill-in-the-blank text that you just add your information to. You can find the link to the newsletter at the bottom of the video description.

Thanks for watching and see you around. in the next video