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My Kenworth T680 Broke Down One Hour After Purchase!!

Jun 01, 2021
Alright, it hasn't been an

hour

since we hit the road and I'm already having trouble with the truck. Now the first problem I have is that the water pump is malfunctioning, I think it has a leak. The water pump has a leak. As you can see here, I called the dealership and spoke with Dylan. I said, "Hey, by the way, remember that truck we just bought you about an

hour

ago. Yeah, you see it has a leak right there, so he said yes." I told him it's leaking everywhere and he said I could bring it and bring it back to the store, which is an hour, an hour, an hour and 15 minutes away, b, go 20 minutes down the street and take it to another dealership they have and I told them you know what we'll take option number two so that's where we are now talk to the techs and they should fix it real soon hopefully we won't.
my kenworth t680 broke down one hour after purchase
I don't have to get a hotel room and you, but if we do then, uh, and that'll be an extra hundred bucks plus time, you know, good thing I didn't get a load ready for me to take from here . because it didn't have the proper irp tag in the first place. Secondly, I was worried that the hack would give me a problem, which it did, but other than that, everything looks good on the coolant. I checked the coolant level, although it is not. Don't let me show you, although there is no spectacular leak, but the coolant level is low.
my kenworth t680 broke down one hour after purchase

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my kenworth t680 broke down one hour after purchase...

I got a notification on the dashboard saying the coolant level was low. Please check it, so this is the first problem I have, hopefully, hopefully. I won't have any problems anymore, but I will update you guys. Hopefully it won't cost us anything because the dealership said he would take care of it, but other than that, I just filled up my diesel. The tank I think was at the red mark which was almost empty and I think I did 150 gallons and I think I went through about a little over 300 so I'm not complaining about that because I prefer to fill it once. in two days instead of showing up every couple of every couple of hours, another problem I knew is this look when you open the door, you click, apparently this right here or this whole thing needs to be replaced, which I do.
my kenworth t680 broke down one hour after purchase
I do not have time for that. They said you can wait at the dealership and then they will fix it tomorrow in two days, but I said no, let's not worry about it because it really doesn't make a big difference. I could could live without it, you know someone's calling me Detroit. I don't know anyone from Detroit, so anyway, let's wait for the guys and see what they say. Okay, a little disappointing news is that today is Tuesday, they said they would win. I have no water, the water pump until Friday morning and Friday afternoon will have a result, which means I have to spend two nights in the hotel or drive eight hours to Albuquerque, spend both nights there and come .
my kenworth t680 broke down one hour after purchase
I come back every time the problem is the result, so that's what we're going to do. I just told them that I got my stuff out of my truck and now I'm going to go to the bathroom for a second and after that I'm on my way and Hopefully the truck will be fixed by then. Yes, thanks for calling. Hello, good morning, I have a truck at your location. I was just curious to get an update on the service. It looks like we have a water pump on the water drop truck and we are currently. waiting for an epa from the manufacturer on when that water pump will be here.
I don't have an eta as of yet, but once it arrives we will deactivate it. Do you know when, when you will get an epa, to what extent? man foiling a water pump the water pump is on back order they don't know when they will get it they don't know how long it will take to get it and I asked them if they could contact other locations. Could you go? a parts store and buy them there and then we'll do our best, so it's frustrating, it could be a week, it could be four weeks. I bought this truck under the impression that I will be on the road next time. day and it turns out that that is not true but we will hope for the best and see what happens hello good morning my name is yusuf I would like to get a water pump for a

t680

yes, I have one here friend, okay and how much does it cost?
Okay, wonderful, give me a second, I'll call you real quick, so Oklahoma City has a water pump. The dealership my truck is at is practically in Oklahoma City, so they could go there, get the part and come back, so I. I'm going to call the store and tell them hello, by the way, russia rush truck center, oklahoma city. I'm going to call them and tell them that the water pump is available in Kenworth, Oklahoma City, please go there and pick it up thanks for calling center services Hello world, my name is yusuf, I have a Kenworth in your store, so that the guy said he'll check it out, hopefully he'll call me here real soon and you know what?
Do you know what surprises me? Some of these repair shops don't even think outside the box. This is their policy. They get a truck that breaks down. They place orders based on comments. Okay, what if what do you do if the commas don't have the inventory? Do you wait a month or two months for the parts to arrive? Apparently that's the case, unless the customer goes and calls on your behalf and finds the part and then calls them and says, "Go ahead and call that location, they have a part." in stock so you can put my truck on the roof this is what you have to do sometimes be at your job all the time make sure the ball is rolling pretty good good morning it's currently 12:59 in the morning A Dealer called yesterday afternoon and said the water pump was on, so now we have eight hours to drive to Tulsa, Oklahoma so we can go ahead and get the truck home and get it ready so I can.
Get going, okay, it feels so weird at 1 in the morning, everyone else is sleeping and today is what it technically is, today is Saturday, we'll be there around 10, 10 a.m. m. or maybe 11 a.m. Oklahoma time on Saturday, but uh corona. has ruined a lot of people, you know, you would always see at least cars passing by musically, a lot of music and all that, but no, not when the crown, not Cynthia's crown, has to happen, so good morning guys, we're here about to continue. The truck let's walk into the service department and I guess the doors are closed because it's Saturday morning, but the store is open, so 77.
I have a truck that was in service and it was ready, Peter, Kenworth, how do you calls? Rogan. logistics for rogan logistics yes, my name is yusuf, okay, is it written on the rogan? Yeah, just give me a second, I'll see if I can find it, oh, okay, and do you know where it is? It'll be here on this first batch of gravel okay thank you very much alright guys you got the key now I just have to go ahead and find my truck. It should be somewhere around here and in the middle of these other trucks.
Now I'm a little disappointed, I'm a little disappointed because I'm a little disappointed in myself because I didn't think ahead faster, so I left the truck on Tuesday and today Saturday, if I had thought a little faster I would have been able to tell them to keep going Go ahead and buy the parts at Kenworth down the road on Wednesday and finish it by Thursday, but I did it, I didn't even think about it until yesterday which was Friday, so if I had thought about it a little quicker I would have been able to take my truck a little faster but okay okay I think hey here's my truck guys here's my truck okay guys we're here I just found my truck so let's go ahead and make a jump start cold, let's open the truck, well, not this. maybe this is okay, yeah, okay, let the meters be okay, let's look at the waterfall, okay, a new water pump, let me turn it off, let me turn it off, what kind of noise is that, what kind of noise is that , so let me go to the On the other side, let me show you the water pump that they have installed.
New water pump free of charge thanks to Dylan, he hooked us up. Here's the water pump, so it's new, no problem at all. This had a leak. I think you guys knew that, I think. okay, okay, right, it's not that bad, but yeah, okay, so we have another problem, there's a grinding noise coming from the belt or the water pump that they just installed. Well, the problem was resolved 490 later. the belts were replaced I guess let's go ahead and look at the belts the squeaking noise was coming from here uh I guess they replaced both belts.
Oh, neither of us are sure if Dylan is going to pay for this or not, but I hope he does. I called him and he told me we'd talk on Monday, so I hope he goes ahead and takes care of this, but let's hear him start, yeah, so you don't hear anything else. It's unfortunate that you have to pay 490. For that, but it's all good, hopefully Dylan will take care of it, but anyway, let's get going guys, okay guys, finally the four of us, I mean the fourth, no more Ford, guys, the Kenworth is finally ready, the water pump has been replaced. the belts were replaced, I spoke to Dylan and obviously today was Saturday so he couldn't talk, he said let's go ahead and talk on Monday but I didn't want to risk going on the road with the belt screeching 100 you could hear it. from 100 yards away, uh, yelling at you, you know, so I went ahead and replaced him, hopefully, uh, Dylan will take care of this, uh, he's a good guy, for sure and I know he'll take care of it, but Anyway, let's hit the road, take this home, label it, change the title and get on your way guys.

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