Gordon Ramsay Helps The Runaway Girl | Kitchen Nightmares FULL EPISODE

I'm in Sheffield, Britain's fourth largest city. Now people come from all over to come eat here. It has to be the perfect place to set up a great, friendly restaurant in the middle of the city center. She's the Runaway Girl was created two years ago by former recruitment consultant Justin Roundtree to offer Sheffield a taste of Spanish tapas. I think food has really found its place now in Sheffield. Authentic, it is something we can really shout to help firmly. fix

runaway

girl

on the map justin convinced his childhood school friend, experienced tapas chef richie russell, to come work for him i had a

full

-time job at another restaurant i helped him make some buffets after buffets he said yum yum yum I'm really into it there's a good chance you can stay and I said well listen I'll try but the days of Justin listening to his best friends advice are long gone and now Richie feels at the bottom of the pile, it's been a struggle.

Shitty elevator gear, he won't give me money to buy anything new, so Justin keeps going with his one-man mission even though his business is failing and

runaway

girl

is losing a thousand quid a week. Houses have been sold to the penny. I have and he has gotten more in this place there is no more Justin is about to lose his business and his friendship with Richie is in tatters it doesn't matter listen to her just shoot and listen I've been telling him for two years and he thinks he knows better , yeah, and I really know I couldn't give anything, I really couldn't give anything, you know what I mean, I could just walk before I can do anything to help the runaway girl, I need to eat the food. so I booked it for lunch, perfect time for a tapas place too and that's for runaway girls, Spanish tapas food right in that beautiful blue front building, right, thanks, okay, that's embarrassing, I certainly approached a russian handing out leaflets, feels like in the middle of megaloof what is that that looks like a hair salon horrible absolutely shocking spanish tapas bar i mean it looks like a lap dancing hole hello hello hello today justin is running to the front of the house with his girlfriend donna donna it's good to see you and this is justine justin nice to meet you excellent whose idea was to fly at lunch time yes well it's something justin had done since he opened the business to attract more people at lunch time but he has a impact, I can see it having a lot of impact today I mean, two courses, six quid and 50, should be coming in here, yes, but Justin hasn't exactly created an atmosphere that you'd want to dine in.

It's very dark here, isn't it? It seems like we are in the middle of Amsterdam. Yes, it's a problem, Jesus Christ, the only thing missing here is Peter's Stringfellow. Would you like the menu? Yes, thanks. So they are authentic Spanish tapas. Yes, exactly and the price is not there. I mean, is this normal? These places our prices are definitely slightly lower than anyone else, that's selling tapas and Sheffield temperatures are becoming more popular, or slightly lower than anywhere else in Sheffield. If the way Justin beats the competition is with bargain prices, no wonder he's in a financial hole, this might be my cheapest lunch.

However, damn, and the rice is just lush, absolutely mush, the rabbit is dry almost as if it has been reheated, fish stew, everything tastes frozen, it's like a rubber band, I made a ponytail, I tied myself up the hair on the duck, well it looks like a can of kitty cat almost like it's been reheated it's embarrassing for spain you walk into the middle of barcelona you touch us it arrives instantly they do it at the bar at that moment and it's fresh there's nothing here that It oozes freshness It's soft It's stale and

full

of grease What a waste That rancid garbage It's a disgrace It's time for head chef Richie and his sous chef John Eel to face the Spanish inquisition and then you're the head chef, yeah , and you are the sous chef, how?

Can fish be dry in a stew? When was the fish cooked? Because I can guarantee it wasn't cooked this morning. The duck was sweet because it was like a bite of sugar. That's how you're supposed to be. Oh, it's nice to talk about it. Okay, that's not Spanish tapas, we've never had a number of complaints about any particular dish and we've never had any, they've never returned anything and across the country we'll be sure that you shouldn't use your customers as a blow dryer. hair, smoke in your ass, everything I want to know about my clients, the negatives, but besides the food we can't eat inside a nightclub, end of story, okay, thanks, okay, when you walk by It doesn't seem like it here. a restaurant, you know what I mean, it looks like a strip bar, I know, yeah, but he has to realize that I can cook tonight.

The rich will have a chance to impress me because, for the first time in months, the runaway girl will be busy. I want to see the restaurant firing on all cylinders, so I've booked 30 newcomers for dinner. I can mortar here but strangely there isn't a morsel of food in sight. This

kitchen

appears to be unused. It's fast. There has to be food in this.

kitchen

somewhere what's in this here what's here and what's here is the serving refrigerator mystery salt is everywhere here meatballs yeah another lamb casserole with meatballs that's the duck so Richie's not making food now because you already precooked all the dishes on the menu down to the fish, when was it cooked, why wouldn't you cook the salmon fresh?

Honestly, yes, because the date was about to end, so I cooked it now, otherwise you have to throw it away, yes, and that's what happens with many The things that Richie saves and scrimps on can only be because of one person. Justin, why are you so cheap? Because he doesn't really understand what he's doing. Don't have a real idea about catering? I have an idea about food. you're struggling every day I'm angry at this angry at that now you put it right on that it's a little late to start making excuses which I have I don't have excuses you know what I mean no I don't have excuses it's just the way I we do things.

It's absolutely shameful. This is not a restaurant, it's just a place that serves reheated food. The authentic Spanish tapas place is a joke, but it's about to become clear what Justin's priorities are. He looks like he's spending his time. and money to set up Sheffield's answer to Glastonbury, so this is a mixer, it's a mixing basket, the upstairs brigade, the downstairs brigade, chefs, waiters, waitresses, soundtrack, lighting technician, no, We don't have one of those, oh, come on, number one, so you can do that too. You see, because that's right here so you can operate the lights too, so Justin thinks it's more important to offer his diners live music instead of fresh food, OMG, so how do you put that tattoo in the microwave? for 39 seconds, 39 seconds?

Precise, then, the rice with vegetables, yes, how long was that in the microwave? seconds, one minute, 20 seconds, tartar is ready 29 o'clock, no wonder Richie's reheated tapas don't get to the point where all the food was reusable tasteless, if I'm honest I thought The Rabbit Thing It was really quite terrible. I'm pretty sure the pilot was frozen, but Justin won't be able to hear his customers' complaints because they've been drowned out by the music. The music usually isn't as loud now when people are eating. what it's not is this is normal this is the type of thing we've had in the past okay acoustic we want the music to complement the real music all night right now I'm trying to run away and I'm not the only one the music is too loud , you can't hear it because I'm like putting my ear right here just when I thought the comments couldn't get any worse for me, that's why it's called runaway customer hell, but they're gone.

Damn, you're not staying for the music, what's that all about? Only I think the phrase is I think I think they're gone this is embarrassing Justin's misguided attempts at running a restaurant are pathetic did you hear the comments? I'm serious. It wasn't normal that no, no and you're totally oblivious to what's going on, seriously, okay, and what infuriates me is the fact that you think you can get away with reheating food. I know I've made a lot of mistakes, but I also think there are a lot of things I've done right. There are many things I have done right now.

There you do it again. If the only thing I did right I'm not in recruiting now I'm in your business is losing your livelihood yeah this isn't massaging it or putting a band aid on it Justin this is real so I don't care what you did right because the 98% of what you've done so far has been wrong, but right now. they're both wrapped in a bubble like it's working but they're not going to get in justin richie is like that i really don't know what i'm doing so frustrating because you have a former recruiting consultant in love with the idea of ​​this fame game that employs bands to play at his local is a little sittin who doesn't know what he's dreaming i'm in sheffield to turn the tables on the runaway girl tapas restaurant owner ex recruiting officer justin rountree has his priorities Everything wrong, he's been so busy playing the role of Harvey Goldsmith that he has neglected the most important thing in all the food and that has made his best friend, the head chef Richie, crazy, embarrassed and they are making me look, yes, making me look like a fool and That's what I don't like this morning.

I want to know if Justin learned anything from last night's vlogs. I pulled out 30 40 comment cards and I just pulled them off the top of the pile and there's the saying great food great atmosphere great food I would say what would you change nothing? What would you change anything? I can't believe you, you know your business is and you go back to the stupid, pretentious comment cards to blow smoke up your ass first thing in the morning to say the good atmosphere the food is good the music is good, what? When are you going to stop giving yourself massages and get really well?

Clearly there is a bigger picture, which is, yes. But this is what I'm talking about, you have to cut out why you keep trying to understand that you have something, friend, when the damage is already done, we already look like a pair of tits, yeah. You already look like a yeah, this guy is too smart for you, so shut your mouth and listen if you don't turn him around today at two, he and I are leaving, yeah, smearing, adjust the cut, shit to change things, it's easier to turn them around. round, you can do it without me or with me because I've had enough of this farce because I don't need this and I have to stand next to him and show me tubs of what I'm cooking, you don't plant anything I'm saying tell me where to go from here delicious Why aren't you listening to him he's trying to tell you I've been trying to tell you for two years about all the food band stuff and I told you but you don't understand so show a little respect or ring it at two o'clock and that's it everything, it's not right, hang me like a puppet, I'm sorry, take some safely so don't piss on me anymore, this brother, this has been was rotting long before I got here, the relationship broke down, that's pretty obvious , so what I'm trying to say about the top level dynamics in your business is that I need to understand why a man with so little experience refuses to take advice from the people closest to him he doesn't listen to me at all and that really affects my confidence and belittles me why doesn't he listen to you he's been so engrossed in her and having to step up to the plate because everyone knows everything is fine and everything is going to work out and everything will turn out okay so I don't really think he's trying of deceiving people I think he himself has really believed it in the end it is difficult because I love him but I am not happy at the moment and things need to change.

Justin is in danger of losing his business. His best friend and his girlfriend. And he already lost his house. Where is the department you are in? You're about to come to this. Yes Yes Yes. Jesus Christ six months ago sold a spectacular car and his house to finance the runaway girl and now he lives in a bed sitting above the restaurant it's like a 17 year old student got together, let's come and sit down hell, Jesus Christ, I think he the toast It's ready Justin's stubbornness has killed his business and now I have to make him listen to feel like you're in.

Did you see his frustrations down there? yeah of course, whose fault is it, that's yours, justin, your girlfriend crying, whose fault is it man, you need to get her support back big time and never be afraid to admit that you're wrong about Richie's situation, he says, you know the reality of what was just pulled out from under my feet is really very i'm recovering from this between me and Richie, there shouldn't be any gap there. I'll do anything to change that before I can clean up Justin's mess. I need to get to the bottom of it, so we ate 152 pounds on a Saturday night. night, I don't know what to say, you're out of line, I want to contact Richie, okay, okay, thank you, I know we're in the middle of a crisischefs with your knowledge.

Yes, he talks to yourself. I've only been cooking for 10 years, I assure you. She's a lot more stubborn than you'll ever imagine, but she's quite nice, hey, I'm serious, don't be mad, come on, hey, she's a lovely quality and I mean, don't let her go, promise, yeah, come here. big it's just nice to use you know it's good to know you're doing something good doing something well I really want to keep trying it tomorrow you know it's the morning of the re-release and I have a Surprise, I've abandoned the naf name for something more in keeping with the building in the We are, blindfolded, looking towards the Silversmiths restaurant and bar, looking at the front of the restaurant, yes, it is looking at us absolutely perfect, yes, there is someone to be proud of, simple, yes, and look, it is on top of the door, looking in the face, run away, girl, gone, forget it inside, we have a new eating space where the bands used to be and so on. the tables used Sheffield's own cutlery nice, vibrant, no more CD disco, yes look at the space, look how much sparkle there is in the dining room, you have a restaurant in the back, yes think of it this way, fresh food, localized produce, yeah and a nice vibrant restaurant make it worth it I'm absolutely speechless just thank you all tonight we launched silversmiths it's a great opportunity to show Sheffield that we're serious about food look at that venue and seasonal it looks fantastic and peeled is good, he doubled last night's menu with starters such as salt beef with mustard on toast and cold pea and mint soup and for mains a pie of yorkshire blue halibut and spinach with peppers and capers and a strip steak with butter, everything is cooked fresh, yes, press, yes, I mean, really press.

We have booked in 80 local Yorkshire foodies, if they like the new menu we can rely on word of mouth to build the business, so with two sessions of diners to keep happy Justin needs to keep calm and remember the simple lessons I have taught him. okay, I'll fix it for you one prawn plus one beef the main course one salmon one sausage yes chef the biggest pressure will be in the kitchen Richie has a lot on his plate and I need him to hold back, it's time for you to do it . shine, big boy, yeah, okay, yeah, give it to him.

Yes, yes, I am sending table 14 and table 8. Yes, what would you like to announce? But we just started the service and Justin made a stupid mistake. He has taken everyone's order at once. We could sink before we even start, we slow down, we can't stop and talk, we have to work to talk all the time, you're outnumbered, there's only two here, you know it, I know it, okay, two seconds, yeah. I asked to do two of two at the same time. You brought me two tables of four. There are eight people. There are only two of us here.

Now stop receiving orders. One minute. One, two, three, four, five, six, seven, eight, nine, ten tables, everyone is running in. well think about it a little yeah why don't you listen there are only two cooks in the kitchen and we are cooking fresh it is not preheated like before during the week in buckets it is freshly cooked it needs indeterminate time justin's mistake won Don't push us down we stop Richie , we are on the boat, they, you, even more than us, we are the ones who look stupid, they can't stop, guys, they can't stop, the food is outside and the first session of diners is sold on the new menu, it is absolutely fantastic. and it was wonderful, really nice, really fresh flavors, this will definitely be on our favorites list from now on, it's 8:30 and the second session is coming up, but once again Justin's common sense has failed him.

The dishes from the first session have not been removed. many empty tables now we have to clean them and seat them now yes, yes, three empty queues, now it is getting chaotic, a really chaotic and fragmented service, everything is falling apart and there is no cohesion, there is no composure, the most important thing is that It's falling out of your hands again right now. What I can say is thanks to Richie, let's take the reins upstairs because without him this place would be worse than a shocking boob bar and then Justin shows me that he is incapable of performing the most obvious tasks.

I'm going to apologize for that. Thank you so much. That's basically, come on, Justin, please, it's not good enough. Thanks, upstairs, Richie is doing great, but once again, the front of the house is screwing us, there you go, there's food, look, there's still food here on the left. What table number is where you said send? Yes, it's table seven, yes, it's all in the elevator, yes, the two states have gone up and down like Abby Titmussy's panties, serve it please, absolutely useless, well, I'll go and deal with it, can I tell you that? No problem, try something, then I can tell you.

You about the other problem What is the other problem? Let's burn Yorkshire on table nine. How can it burn? I'll go look for it and they're missing sausages. I don't know who the weather bug is, but them. You're missing out, yeah, get on the phone, get your job back, where's the tarp? Then let's burn my ass. I've never seen such good service in my entire life, fucking believable, two sausages, yeah, yeah, okay, this was a well-made fastball and this question. he's bringing it back and let me tell you something you know in terms of well done, look we roast it, what is that, that's well done, that's well done, so stop bringing me, what's up with this Gordon that's well done What about this, is it well done?

Look at it, okay, so we praise it, it actually looks pink, that's gristle, idiot, okay, what's with that bristly look? Yes, look, it's white inside, oh my goodness, what a bun, the night is almost over and Justin's chaotic service hasn't just ruined my night. We've been waiting what an hour and a quarter now very well but not like anything I've been waiting so long there has been a saving grace richie definitely earned his chef stripes tonight after his best friend's performance richie wonders if it was all worth it sorry, what worries me is that if no one is going to listen to Gordon, yeah, and they can't make it, then how are they going to learn?

You know what I mean, so they don't seem to have much hope for us tonight. what week what night and it didn't work out why because justine bottled it but there is one saving grace in this restaurant and that's Richie because we're with him this place will be history what a shame, what a shame five weeks later and I'm on my way back to the silversmiths and I have a feeling Justin has started listening to my advice according to the local press, it's positive, I mean fantastic reviews, I mean food lover's paradise and silversmiths need polishing now he's getting There more positive press than me, so I can't wait to see what the results are, but honestly, I've never come across such a frustrating guy in my entire life who just doesn't listen.

Is Silva Smith polished or is he back? to your old stubborn ways again silversmiths who look like a restaurant not a titty bar beautiful, lovely, local mains and very British, nice, how are you guys? Very good, hello, are you okay, very good? Yes, it's good to see you, how are you? Very good, thank you. Being back, the place looks amazing from the outside, thank you. Those tables have been there for the last four weeks. The Electric Monkeys returned and released their new album here on Friday night. They don't tell me at all about the service. How has it been good?

We are enjoying it and I think we customers are about to discover it too. Well, I had a surprise for Justin last week. I sent to another restaurant to find out if his attitude at the table had improved. How nice and cozy. Christ, what happened? you that night, eh, informative, attentive without lying to them, friendly, oh, and did you tell him who made me say bad words? Here are the results. The service was direct, incredibly knowledgeable, yes, and most importantly, sharp and fast. I can't wait to go back, that's the most important part. the report and that confirms that you have listened and that for me it has been the biggest obstacle that I have had to overcome because for me you have been stubborn, I am glad that you are changing, oh yes, and the changes continue.

Silversmiths have been rampant since their release, so an average of 50 on a Saturday, yes, a fantastic Tuesday, yes, that's a Wednesday, 37 on a Wednesday, yes, but I mean, have you ever done this on a Wednesday the night? No, wasn't it Saturday night? Money wise, we're in the boat last time, yeah, um, what we do now in terms of making, you know, a thousand pounds worth of food on a Saturday night versus £150, 160 six weeks ago, it's phenomenal, no. I can understand it, it's a completely different business well, it's a business instead of a hodgepodge of all kinds, that's fantastic, so the restaurant is running smoothly and I want to know if that means Richie is committed to staying in place, great man, have you been magical?

It seems like you have a spark. Yeah, I don't know why he looks more mature, but you look younger, right? Yes, you do magic, that's great. Yes, how do you feel? I feel good, you are very good, is he listening now? He is listening, is that him? It's just that I have to be honest since you left he's there every day if I need him, he's there, I mean he drops everything to come to the kitchen, I said guys, what do you need? Have they changed me? I have changed a lot. I have chosen, yes, yes, well, I have a passion for cooking that I never had.

You know, I really fell into this every day. Yes, even if you are doing the same thing. Yes, every day is positive. You know what I mean? because you're starting from scratch yes, every day you've fallen in love with it definitely definitely you've fallen in love well definitely curious fantastic for a monday night the place is packed that's proof that the news of my new menu has really spread this it's for

gordon

yes Bon appetit, thank you very much, it smells amazing, nice, delicious, Richie and Justin have graduated with honors, now you're cooking, big boy, you're smoking and you're smoking and me, are you on fire?

Well done, thank you, I think you've done it. I woke up with the idea of ​​being a restaurateur, thank you for that, I mean, the comments are, I think what we have been working on for a month is very correct, yes, in the same way, thank you very much, it was a joy, a real joy and what a success because it is clearly evident that you have listened, more importantly, the place is busy, great service, great food, keep it up, keep listening up and forward.