A Career in Logistics and Freight Forwarding (JTJS22008)

hello my name is Nikki I'm 17 years old I just went to school and I'm looking for a

career

yeah well you can have a great

career

as a

freight

forwarder part of the team distributing

Freight

around the world for DHL Express New Zealand showing you around will be dissin to feed out the DHL National Operations trainer hello I'm Justin welcome to DHL Express have you ever wondered how we handle

Freight

when they cut when it comes to the country not really but now I want to know it's

a very early start and ear plugs are a must as Nicky watches the

freight

come in from Australia and a Boeing 727-200 nicknames the Jedi from the belly the goal of

freight

forwarding

or folders really is to facilitate the process for the customer so that people can turn the shipment from A to B anywhere in the world and feel confident they will get there in one piece on time without any hassle until our customs clearance and that's what we're about you've seen the plane and the

freight

coming off the plane yeah and what's going to happen as it gets loaded onto here and what it comes in this huge what I call sorry you can't we call them cans are short and I come and I'll go onto this specially made long floor so you can see put your foot over that then they're actually rolls and the whole idea is that this is specially created so that two men can push that can rather than needing to use what TV to three now is he's scanning this barcode and it will

tell everyone in the DHL world that everything in here has just arrived in Auckland so that's how we know where everything is at all times when I first came on board I thought prep for day to week so get this be easy and it's been four years and I'm still living from learning how to drive a full quois knowing how to unload a plane being aware of all customs regulations so we've got

Freight

coming in we need to know what we can what we can't see in what are dangerous goods and

the in as well is knowing how to package everything and gets it out to the right person with on the right topic next step is for it to get the fruit from here until this convey about a great training as a person who is willing to ask questions who wants to learn just has a great attitude if you have those and weekly do anything eighty percent of

freight

was cleared for customs before entering the country and it's up to the borders to catch the other 20% which must be held in the bond store

until cleared and that takes attention to detail we can't afford to have one shipment go through that shouldn't be delivered we can't afford have something which is dangerous could be from you know traveling through our system when it shouldn't because it could harm people when the

freight

is sorted it ends up with courier driver more each barcode is scanned again to confirm the package has made it to the vans and then we just described and we get a printout that's just

telling us that we've got am39 pieces inside the mail and you do the deliveries then order they come out yes I am so as you scan them you're actually scanning them in order so as you scan them best the order but they've all come out and so so we'll just go from stop to stop as you scan to log it will think we're driving there really stressful job but it all just comes down time management it all comes down to focusing on your clients and I'm sort of it's a bit of a

give-and-take relationship so a bit of suicide deliver to them the more they're willing to help me in return it's quite a long day but I'm it's a real rewarding day like I was think you do is you put friendships with people and end up becoming you end up doing socializing on the weekends with them and getting invited out to the national certificate and

freight

forwarding

train students and customer services correct handling procedures and border control legislation it is on job

learning in your own pace your own time here is a little bit of homework to do but with a bit of hard work it's it's surely achievable

career

s pick up packages hitting out of the country and deliver them back to the depot they're all entered into the computer to start the process of tracking them to the destinations all watched over by the Quality Control Center this is pretty cool huh here we can actually monitor our operations team processing our

Freight

so they're gonna be

like scanning it putting that getting it ready for the place putting them in the camp you're on the point we monitor everything from as soon as they pick up to scan the barcode so when you put it on the computer monitors show real-time

freight

movements earning

freight

forwarders the nickname of travel agents for

Freight

all right Nikki the reason why we need a stick unit Wells because we need to utilize all the space that we have and keep our customers

Freight

safe and damage free next time

you see a courier and they run in your name delivering tea and have a thought about all the wreck that took to get it from your friend all the way through to that trigger and to your hand man yeah you think you're done first of all it's a bad thing to have column sticks so you've got boxes here just stacked in the tower there's a column bad thing about that has been the we load this onto a plane and the plane takes off we've got a upside the upside down box here might be

damaged now so we better let the professionals handle it from here Nikki the judo has to be loaded quickly so it can make its run to Sydney and be back in six hours Oh Nick he's gorgeous and is really good attitude and she's willing to hit on their own push that head and get in there and unload that

freight

and that's what we've needs so Nikki we've got the shipments on those cans the loader they're on the plane we need to fly up until sunset how we found it I've had

a good time yeah it's been really cool what did you like the most I'm probably meeting new people and learning new things about

freight

distribution and stuff and how you send everything off and it's pretty cool I love the fact that we have click people when we do it fast and we're brilliant in what we do the

freight

forwarding

industry offers three certificates and

freight

Administration international

freight

forwarding

and as a

career

driver there are no specific entry

requirements but useful school subjects include English maths computer studies and languages the

freight

forwarding

industry is rapidly expanding in there are many

career

prospects additional training can lead to supervisory and managerial positions contact trans qual IT o for more information you supporting local content so you can see more of New Zealand on air