Mangia Mangia Part 1 & 2 | DOUBLE FULL EP | Kitchen Nightmares

bad with the rush I've been talking about what I think the problems are what I think could help this place absolutely ever did I speak badly about her absolutely no yes she did I didn't say anything not once if I said everything is that the People around her are incompetent and she has the right to be angry, that's what I said. I have never said anything about her in a disrespectful way. That's stupid, so don't tell me I don't come in here and do what I'm supposed to. What to do, don't tell me no. I have had more people tell me this is the best service they have ever had and I have been coming here since this place was open.

I'm not talking about the last time. I'm talking since I'm here I'm talking about I'm talking about tables that tell me that you and I'm telling you what the table tells me Chris I'm not going to I'm not going to argue with you because I'm not arguing I know what I'm saying I know I never said it and I know and I know what customers have told me I don't know I can't deal with what people tell you telling you what I know all the things that are wrong in this place. I could have talked for days about the things that are happening, but I didn't.

I'm trying to be helpful. I'm trying to help you. I'm trying. to put you in a place where we can all make a little more money and if anyone took that as me being rude to Julie, hey man, that's right, you're crazy, you want to know what the problem is around here. It's blaring It has stars around Julia There seems to be an air of discomfort with you around the customers and staff Why are you so agitated? I have to stand back and help the staff and it's too stressful trying to do both. I just think you should focus more on managing.

I mean, you find it difficult to focus on what you need, yes, you have to spread out, yes, organization, yes, you need more, I don't know, but I think what you haven't done is that you have. I didn't prioritize the importance list in terms of what you need to accomplish well because you seem too agitated and too nervous. I agree, but

part

of the blame lies with my staff, all the staff. No, the main problems in the restaurant are Trevor Trevor. He is creating a lot of stress in the restaurant because he has a bad attitude, he doesn't want to work, he wants to be behind that line and just cook his food.

I can't schedule him during the day or he just won't show up. he just doesn't show up, how long has this been going on? He's gotten really bad in the last six eight months, really bad, so he left. Yes, he is absolutely taking advantage of me because my hands are tied because I have no one. more at the restaurant and the days he doesn't show up what are the excuses he has no excuse he just doesn't show up uh trevor are you sad what's happening have you given up? I had those days yes some days are better than others, not only are you in way over your head, but you are in all your depth.

Yes, a mistake is bound to happen and you get mad at everyone. How long have you felt so angry behind that line that has grown and built over the past year? Why did you come in with an attitude that surpassed me at that moment? I was in my own personal troubles and that brought him to the restaurant and this is

part

of the problem when Trevor gets angry and has one of his fits. I go to the restaurant while we are

full

and he calls me a lot and tells me that Trevor refuses to cook, that he is in the back smoking, that there are tickets in line, that you have to come to the restaurant because he is being an idiot and says I'm not coming to cook and None of this caught my attention at the time, how am I supposed to fix something if it's because we're afraid of you, Trevor, I'm afraid of you, Rice, when you personally went to look for Chanel?

Why does work take you so far? The unknown is that you get so angry that you want to punch him that day. We had a new cook who talked to me and I said things to her in a low voice and then out of nowhere she comes in the back and doesn't yell at anyone. cares about you no one cares about your life that's because you were throwing things at the wall it doesn't involve you he had tables trevor had tables saying that guy is hello that guy I'm afraid to be here right now you were yelling at my mom that she was my Mother, I don't think you realize that she is my mother, how would you like someone to talk like that about your mother?

How would you like someone to call your mom stupid and worthless? How would you like that I don't work well with my mom, but how would you like that she is my mom, I know that she is my mom and I respect her? I don't respect you, I don't respect you either, there's no doubt that Manja Mangia has big problems with food, but the interpersonal problems at this restaurant are the biggest obstacle that Chef Ramsay must overcome. We're afraid of you, Trevor. I'm afraid of you and the relationship between Janelle, Julie's daughter, and Chef Trevor may be impossible to fix.

You were throwing things at the wall. It doesn't involve you. Had tables saying that guy is hello. I'm afraid of that guy. here right now so Janelle could hear the customers throwing things yes, he was yelling and banging and banging pots, he was throwing well against the cutting boards, we got scared, yes, I was scared, and my table was scared too, here We are with a business that is losing thousands. of dollars a week and you start yelling and screaming in the

kitchen

petrifying the customers petrifying the owner's daughter you were high I didn't know that what did you say I didn't know he was high that day you know I thought it was maybe once in six months and I talked to him about drug use on several occasions and he said I'm done, I'll never do it again, he promised me, obviously I didn't know enough about drugs and how long this takes. so a good time 12 months more than that and what is the substance that I didn't know uh something better means so it's something serious are you attending meetings?

Not sure you know this isn't about a chef and the owner's daughter fighting? This is this. It's toxic, what are we waiting for someone to get hurt? It's time to make some changes in this restaurant and I'm ready Trevor This isn't working for me anymore I've had this conversation with you about your drug use for so many times we became poison in the restaurant and I can't do that and you're fired I'm not doing it anymore I'll do more I'm sorry I can't let this happen I respect your honesty but you I can't come in here under the influence I get it, in your downward spiral you start to turn this place upside down and you certainly can't cook while you're at it, you need your help and listening, everyone in this room has made mistakes and you made one of them.

Um Trevor, let's talk outside together. Wow, that was hard. I talked to him. He said I'm not going to do that. I believed. Obviously I didn't know you needed help, but I don't and you need to get into treatment. uh quick always please help home and get treatment oh well it's okay buddy take care of yourself I really appreciate it it will be better for him I didn't know he was doing drugs and I would have done it yeah I didn't know. I'm embarrassed, I can't believe all of this happened, but I think having Trevor so young and inexperienced on my line and expecting him to know how to move this restaurant forward was a big mistake.

I'm very nervous about going. Go ahead, I don't know what's going to happen to him now, I just don't know after finding out that Trevor, Majamanga's head chef, has been abusing drugs. Julie has decided to let him go. Now Chef Ramsay wants to make sure Julie commits to making it. big changes to put your restaurant on the path to success, the atmosphere here is terrible, everyone is at such a high stress level, okay, but regarding trevor, i didn't know, i understand, i have a lot of experience with alex and he's in a bad place right now he's not fit to be a head chef or a senior cook or a personal responsibility i knew i needed to let trevor go i knew he was the cancer in the restaurant that was causing a lot of that attitude. , OK?

I respect your decision, but I would seriously like you to consider it in the future, if he goes to work holding that door open, I will need to step up and clean up. Okay, I get it, but here's what I need to know now that you. Deep down I am seriously committed to change. I am absolutely committed to change. Absolutely 100. You would have better vision because you are so fragmented. I agree and you are not concentrating on anything. It's not the way to run a business. too spread out you weren't even cooking your food no, we have to change the food we have to change the food is what other things did you think you want to change I need to stop waiting tables and I need to have better communication with my staff that's a big commitment that's what that you just said everything you just said I can do this it's true it's true I agree I need to take care of this we have a void to fill in the

kitchen

Yes we do and I'm terrified and this place needs a chef who can help manage this business from the engine room and get it afloat and running and make more money.

No, I absolutely agree with you. I'm going to win something. call and I'll go get some help, okay, I appreciate it, thanks, it's time to make some serious changes at this restaurant. I know I've been part of the problem, but I'm ready to move on and make this restaurant a success now Julie. Understands the need for dramatic changes in the restaurant Chef Ramsay wants to show Julie the impact and importance of fresh ingredients I'm going to cook, you're going to watch, okay, so we're going to make two dishes, a simple lasagna and a salad simple roast Have you ever run this restaurant without a microwave?

No, wow, and how many Russians do you think work more with their microwaves than their ovens? I don't know, no, there aren't many, that's also changing. Okay, I can't wait. chef ramsay to show me how a real kitchen is supposed to work he's going to teach me how to cook because we're doing it all wrong so the exciting thing about lasagna is in the layers tomato meat sauce mozzarella pasta how difficult was that that seems pretty easy five minutes easy enough, okay, what do you dislike most about being in the kitchen? the stress of being behind the line when you have a great preparation and you are organized, it becomes the most pleasant and the most something de-stressing that you can do with salt, a little pepper, now in the microwave for four minutes.

Are you serious? You're good at taking orders, but you have a brain, use it, okay, open the refrigerator and take it out, please, what? Is that salmon? Yeah, what do you mean salmon? Fresh salmon. How did you know it's fresh? Because I can tell by his appearance. It has that dark pink color. How did you cook the salmon? They cook it on the flat top. Now cook salmon. This way it's much easier than on that solid top, once you have a good color on the salmon, flip it once to make it look much better. The practice you were doing before was much more difficult, you can make all these beautiful dishes. very easy in no time and make them fresh we are done with microwaves we are done with frozen foods I am buying everything fresh this is just a small sample of how exciting your Italian food can be and when you are the only restaurant within a 15 radius 20 miles serving food like this believe me there should be a line out the door and tomorrow we are relaunching this ration and we all have to work as hard as ever to reposition this restaurant.

Yes, I know you. I've been through a lot and a lot is happening, don't cry, I know I'm distressed, why are you stressed? Just because of this, everything is stretchable, having that anxiety is normal, repressing it, no, yes, I have retained it. for a long time I can see that we have your back now you sound like a team mic now you sound like you should support the owner okay now that the trip is over I made some calls and I have I found a chef Okay, someone to get out of your kitchen I would like you to meet Don Wolfe It's okay buddy, you're okay, yeah I'm cool, first of all, look at that smile on that face.

Colorado boy, local boy. Oh yes, in Denver. Oh, great, let me. I'll tell you something he ran as executive chef at a highly regarded Italian restaurant in Denver. He has an encyclopedia of knowledge regarding Italian cuisine. I have arranged for you to stay for the next two weeks and I assure you that a new chef will be coming. Okay, listen. I'm planning this guy, he's going to teach you everything he knows how to absorb it like a sponge, it's a pleasure, I'm ready, meet your new team, I'll do it to you, how are you doing? I'm pretty good Kevin nice to meet you nice to know you cooking is a completely different story for me now we used to cook with microwaves now we cook with ovens I'm going to learn everything I can right now and learn from chef don we're going to learn everything and it's simple and It's delicious, it's so amazing that chef ramsay has got this new chef for me and I just can't believe it, I'm delighted, that's good confidence in the dramatic changes coming for manchester, chef ramsay has surprised julie and staff, come on, come on, let's go with a community event to encourage people to come back to the restaurant, ladies and gentlemen, welcome.

I am very grateful that everyone is here. We're making dramatic changes to your local Italian restaurants and I know you're going to go. to love you hello my name is julie I am the owner ofReviews I received from Chef Ramsay were long term. very good I have a better restaurant business it's great it's going to be a wonderful year I know