Blackberry's | Season 5 Episode 1 | Kitchen Nightmares USA (Uncensored)

in the business and the things you would like to change in the business. I think one thing is that I know Shelley, we grew up together and she is a control freak, if she doesn't see it implemented the same way she would, she will step in and take control, but is she overbearing? Is she too controlling? Yes, it's their way or the highway and it was anyone to show off their skills or what they can do or what they can bring to the restaurant, but you have someone who is constantly stepping on your throat and doesn't really know what they are doing if you had that much reason, obviously the restaurant wouldn't be fair or in a situation it isn't, that's a very valid point, you've hired some talented people, okay, Portia Shelley needs to learn to delegate responsibilities, she can't be hands-on all the time, that creates the problem, oh my gosh, Shelley, in all honesty, you take someone out of what they're supposed to be doing and force them to do something else, and that's something you have to realize. and that happens more often than I think you talk too much and you know too much this is the attitude that makes this so difficult everyone has been taken out of their position just Dewayne calm down I want you to go good night just bear with me for two minutes sit down please okay I made a comment what has become evident is how fragmented we are but that starts with the best chef we will have to learn to listen everyone tries to communicate with her and support her but If she will be stubborn and won't listen the doors were closed and that would just break my heart I mean tremendously from now on in an open and honest dialogue I understand yes Shelley Shelley Akane I am listening no we are all together Are we going to be open? mentality I have been open minded as far as I am concerned why do you say this is not a joke? your livelihood is at stake.

I mean you're in a serious, serious situation. There is no reason why you can't be open and honest because my self I am 72 years old and I thank God that I have been able to live this long and these are the most important things that I try to project listen to what this man has to say I want move on I'm here to help Okay, and the direction is for you, Shelley, because there's some valuable information that we just heard. We know you're the boss. What you don't have right now is a successful restaurant and everyone in this room, including me, is here to make it happen. a success but we have to get out of denial agreed agreed I can't eat very well thank you only time will tell if Shelley really understood what the staff was saying come with me let's go to the

kitchen

let's go to work but Gordon I already implemented a drastic change in the

kitchen

oh OMG, OMG, OMG, I called a friend and he got a new deep fryer and a state of the art six burner burner and incredible conviction from them.

I sit by the stove. Tyrol I can't believe how incredible it is. I made it especially for baking. I'm about to explode. I just can't believe it. Oh man, this is amazing. It's the dog that walks. There is no way. We can not. I begin to advance cooking in a Chinese wok. I think you can't cook food for the soul. It's strange, we have a proper system here. I'm definitely going to miss my hike, but it will be an adjustment for me. Oh, I just can't believe this. father god I can't thank you enough I'm glad you're happy oh this is so wonderful this is truly a true blessing Chef Ramsay is amazing I really believe in the power of prayer I prayed so hard that you would make it a dump and that you were going to change this restaurant .

I've finished now. Thank you very much now that the kitchen has equipment that works well. One thing is missing here. That is the structure in which we are going to work as a team. Gordon names. a leader tomorrow night my team yes, I want you to cook just speeding up yes, Chef Lindy helped implement a system to help this restaurant review the little D from now to forever. I'm going to make something very, very simple with you all, now just some awesome macaroni and cheese. Also work with the chef on some new cooking techniques, browning, grab a spoon and try a little.

Chef Ramsay has suggestions. I will do my best to be as open as possible. We will reopen this session tomorrow night with a system. a voice a leader yes teamwork a system don't change it after Gordon implemented a new system in the kitchen his team worked all night to give the dining room a much-needed makeover well good morning excited to see the interior yes , come on welcome to the new back support when I first got here there was the cafeteria the menu on the wall just lost that intimacy now the restaurant is gone the cafeteria you have a wonderful new and amazing restaurant new tables new chairs it's totally different place I promise you it's not your records I love my new restaurant the art the tables is like a dream come true I will absolutely love it the soul is back I'm so excited and grateful I'm overwhelmed Celie How did it feel to find out that blackberries have a updated look?

Now the exciting part is the food. Oh, Gordon has created a new Seoul food menu to match. What we did was take some of the plates and modernize your bed. Give me some a. new twist starting with black-eyed pea fritters, delicious BBQ pulled pork burgers, wonderful starters, fried chicken and waffles with honey butter, a southern meatloaf sandwich made with macaroni and cheese and a spicy glaze like a really nice spicy ketchup. I love it. I love Shelly it seemed like she was accepting the change very well. I'm glad Chef Ramsay finally reached out to her. It is so beautiful.

Test and test. OMG, my chicken, waffles and blackberries. This menu is great. I think I've already done it. a winning combination here the chef made it food atmosphere we're ready oh that's heaven it's relaunch night at BlackBerry's okay we're about to open we put a structure in place and Gordon has given you all the tools you need to make this restaurant a success good afternoon, welcome to BlackBerry's with the restaurant filling up and orders arriving from the dining room. Now it's newly appointed head chef Martine's turn to take charge of the kitchen some chicken wings a shorty a white meat chicken fried chicken white meat thank you good for you here we go oh thank you let's go with Gordon's new system in place and the team working together, the dinner service is off to a smooth start and in the dining room the customers are delighted with what they get, who orders things and You're just ignoring it, let's go please, okay, Charlie being on the phone is totally disrespectful and a slap in the face to your kitchen team.

What she is saying is that I don't give a damn, it's my word and this is the way I do it. I will, the rest of you who cares, things will actually work out at first because they were being executed, but then I don't think Shelley would want to be there. I need an oxtail and a shorty first, she is not in control what if she does it. she's not in control she doesn't want to follow him Shelly yes, it's like we shut down and forget why we've forgotten our systems. The most important thing about our system is to maintain it.

Yes, return to your stations. I am the owner of this business. and I'm just not taking anything from no hell no, what is this? who put my corn in it? I did good, honey, do that, Shelly, do that, you're doing, you'll be back, come here, just look at me, ah. she doesn't do it Mateen yeah we're going back again we're going back to the old ways don't touch what she's doing you said it was dry the corn was dry yeah well no one dry it wasn't even done Thank you Chef Ramsay's system works, this Shelly you don't want it to work, so when it's sitting on the dry side, now leave it there cooling.

I'm not going to answer, Shelly, you're leaving now, it's relaunch night at BlackBerry, don't touch what. is doing and while Gordon tries to keep everything on track, Shelley goes off the rails towards God and runs out of the kitchen. Amazing what happened, she never did it so well, yes, Shelley started coming in and picking up pieces and disturbing them. I asked him to stop it and leave it. my team did it and she got really funny since then she just shut down so she shut down show me she's proud baby she's not willing to admit she's wrong and that's pretty sad with Shelley out of the kitchen stop make everything that doesn't work this one for me right now, Chef Martin and the staff tried to come together, okay, let's suck it up right now and bring the remaining dishes to the hungry diners.

Mateen has to push him. Yes, you control the kitchen. Yes, I need it right now. I need five green tomatoes. I need it now good EVP William brought this out for table one please try not to double 50 we go finally and then we lose no but it will be great with my team leading the kitchen and we lose at a window price now sorry for us the final mains come out to the dining room and the customers love the food its worth the wait so simple we have a system now this is the first day of greatness of many more days to come and i loved it so much with the staff completing a successful relaunch Gordon gets the group together okay but someone is missing Shelly can I talk to you please Shelly Shelly no point in making you look stupider Shelly just two seconds I'm not going to argue Shelly? needs to listen to Chef Ramsay, you just can't close Aires to someone who has come to help you, then you want to be abandoned and you have the bathroom, so take it out to clean tonight, what about the rest of the days? dear and I'm so ashamed of you I don't know what to do surely we already finished closing the damn place damn place Risto Patara I don't think the program deserves all this great help it received, I mean someone like me who has been cooking and went to school culinary I would kill for something like this opportunity you know it's sad it has to be very good, I know it has been a difficult night, but on a personal level I just want to thank you because you worked hard no one gave up, for me salty food has nothing of personal.

I started a little documentary called Kitchen Nightmares seven years ago and my first restaurant was a Soul Food Shack, so I started giving back to the industry and you guys deserve the success. You did a fantastic job Chef Ramsay, he is up there with the better angels. I am very delighted and very grateful and we are going to do our part to make him proud of us. We will definitely make sure that your efforts are not in vain. Thank you. Shelley had the disgusting baby chef here to teach her and help her business but she can throw this all out the window with the whole menu only time can tell we have 30 seconds please for 30 seconds in my office yeah I have it.

Absolutely not right, that sums it up, yeah, that's the only thing I haven't changed. I really wanted a happy ending tonight. Because? Because this week I met some amazing people, mother Mary, what a love and what a phenomenal cook. Mateen, that guy has a bright future and is full of passion, but the fate and future of Blackberries is in Shelly's hands and unfortunately restaurants don't succeed when they are run by a dictator. I had fun with a mouse. Is she crazy in the following weeks? Customers have responded well to the changes Gordon has made to the menu and the meat or steak is tender after witnessing the positive reviews.

Surprisingly, Shelly accepted everything Gordon has done for the blackberries. He was very skeptical, but Chef Ramsay has opened up a new world for us here. They are blackberries I'm ready for the change it was hard for me to see that at first but here's the truth it's the life you guys will enjoy next time in Kitchen Nightmares USA after two years in a coma and the owner comes back to find out that she my son has He ran a restaurant to the ground this restaurant is a pigsty the menu is huge look at all this food and the kitchen is a dangerous smell for your health that will invade me Will Gordon contact this lazy owner?

Come on, Michael Town or his sick mother sees his life's work completely ruined closes the place