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Busting movers: Inside the police raid (Marketplace)

Mar 15, 2024
after Marketplace investigates, the

police

intervene in the move, the bosses of the company that we have been observing in our investigation, were removed by a

police

investigation, hundreds of charges, this is a criminal matter, customers who feel scammed, people like this should have to answer as much as possible. The law shows you how moving companies operate. They charge this young woman much more than what they said they were going to charge her. She has been hurt all her life. They are there. We are back in the case demanding answers. Do you have anything? Tell these people anything about the action-packed market you don't want to miss.
busting movers inside the police raid marketplace
We are watching a major police operation targeting the kingpins of the moving industry unfold. We have to stay here on public property, but you see the police there. action underway two men are taken out in handcuffs we know them well before these arrests Marketplace was investigating Those behind multiple moving companies my life fell apart because of them artalon Gara Gosley is one of the many customers who called I am scammers I just wanted tell them I like what they did to me and the damage they caused to my family and me personally, but tell their story and show how we vetted these

movers

before we have to go back to earlier this year.
busting movers inside the police raid marketplace

More Interesting Facts About,

busting movers inside the police raid marketplace...

We have these trackers that will turn it on, put it inside one of our hidden boxes and see what happens then. We were tracking down moving companies after hearing scam stories of their companies offering a price and then inflating it once they have your stuff so they plan to charge us fifteen hundred dollars to move it but also say we'll pay based on how much it weighs. . If it weighs less, we pay less while our hidden camera crew watches the carriers arrive and turn left on Highway 400. We're on our way to Owen Sound Hi Sherry, it's David, Hi David, to hear about the mess of the Sherry Watson moving, she hires a secure mover to move her four-bedroom house from Brampton to Sudbury, our things are gone M.I.A. your move at six thousand pounds based on what they call an industry average they ask you to fill out their inventory spreadsheet if you want to guarantee your quote you send your own list but it says that during the move there are weight issues they gave me the option to go to the scale they said they overloaded the truck and if they went there they said they would make them take the stuff out of the truck and throw it there so she would agree to a new weight estimate or flat rate they said ok, sign. here and I thought I had done myself a big favor by tearing it down so they wouldn't have to throw my stuff away at the end.
busting movers inside the police raid marketplace
Safe Bound's estimated weight increases more than 500 percent and only she says that when they have all their things she does it. the cost jumped from the original estimate of about two thousand dollars with taxes our quote that we had estimated increased uh over twenty thousand dollars twenty thousand dollars now demanding 11 times the original quote what did you think it was? In disbelief at first, I was convinced it was a mistake, someone pressed the wrong numbers on the keypad, but at this moment they had your stuff, they had our stuff at this moment, all I received were bills and a demand to pay or be were going. destroy my things, I think it's a complete scam.
busting movers inside the police raid marketplace
I mean, how something like that can be grossly underestimated is beyond me. What Sherry didn't know. Complaints from the moving company would also reach Constable Chris Long of the Toronto Police. This was definitely the biggest thing I ever did. Have I Ever Been Involved in It begins investigating Dolan Shellek, who is listed as Director of Safe Moving, and his business partner Jamal Oster, together police say they operated more than a dozen moving companies, so we allege that The company obtained the victim's belongings under false pretenses, when they were given a quote, they sent a deposit and then gave them a much higher price that they would have to pay.
We hear from people who feel scammed and have sometimes called the police. "I'm told it's a civil matter that didn't happen this time. What was different: It's a criminal matter. Consumer protection is designed to govern truly legitimate businesses, not designed to govern criminality, which I believe these frauds are completely safe for criminals," says Sherry's. She accepted the charges and was told the cost would increase because she had more things than they expected. Sherry sees it differently and refuses to pay, leaving her to live without her things in a mobile home for months and this is on top of what he was diagnosed with.
I'm sorry, I can't even say it, but I have terminal cancer. Sherry believes they are holding his belongings for ransom. Our whole life is there. There are some very important procedures that we must do to take care of the things we need. Hello, well how are you on our moving day road crew? The two-person team is courteous and careful, yes, very good at packing. Yes, they first estimate a thousand pounds based on what they again call an industry standard when we send our list which changes to 3000, but once everything is loaded, a new contract arrives and they claim a new weight that is their signature, four thousand means plus four thousand pounds depending on the foreigner when they leave.
Our undercover producer doesn't know the final cost. Attorney Rocco Skako is hearing a There are a lot of moves these days, including his client Sherry. His theory is that they got her to agree to a flat rate. Her things are already in the truck. What are you going to expect her to do to tell them to unload the truck? It's a high pressure situation. so she couldn't renegotiate. We first met Ardalon in Nova Scotia after her move with Safebound from Toronto to Halifax. We had a nice Persian Rock so I had to buy this on Kijiji.
Most of the things you see, I had to buy on Kijiji. and which cost me a lot, everything you see, I bought it for 483 dollars with taxes per thousand pounds again. They call it the industry average and also send a list of inventory. Their fine print says that if Arlon doesn't complete it, it will be a flat rate, but he says no one explained that to him, so only once they have your stuff in the back of the truck do they ask you to sign something that says how much it weighs the most . A flat rate of £2,950 in Toronto.
I live in a big condo and they are very specific with the time, like if you have two hours to move in, you have to finish moving in, so I signed something just to get rid of them, that new contract creates a new bill of almost three thousand dollars, Almost six times the original estimate, do you feel like you've been scammed? I'm, I've been scammed and I'm getting the bill for this artalon, it's not from Safebound, who did you hire, it's the road moving, the company we hired, hello, how's our move going just a few hours later?
Picking up calls on the road with a new price would be uh, now they want almost double their original quote. This is much more than what they quoted me. The price is based on what they call a flat rate of four thousand pounds, but we know that's not the actual weight because. we wait first, it's actually a third of their claim, we have 1280 pounds, we could arrest them right here, but we want to see what happens next, I really need these things for tomorrow, if I'm going to send this amount in the meantime, different moving companies are coming.
To rescue Sherry, her attorney arranged for her things to be retrieved from the secure storage facility. What they find inside is a disgusting rat. Everywhere here doesn't look professional at all. They can't even get into these other bays to see what it is. But they seem stuck. One of these engines describes what it sees. I've been doing this for 20 years. I have never seen anything like this after so long without so many important things. Sherry is hopeful when the trucks arrive. Sherry sees damaged items. She's not even sure everything is here as the truck empties my daughter's jewelry.
May I ask what they are? Sherry, these are my daughter's confirmation jewelry and hers are her baptism jewelry. So it's very special for me to come while police

raid

moving warehouses, customers wait for their precious belongings. They are inside, people like this should have to respond to the fullest extent of the law, this is their market. Toronto police are arresting alleged scammers running several national moving companies and we've been on their trail too, the moving company bosses we've been to. looking at our investigation conducted by a police investigation last winter we hired the same

movers

after hearing complaints about them ok we are right behind us a week after the movers picked up our stuff before almost doubling the estimated price of the move. and delaying delivery when the sun rises, we don't know what they are doing, so we are watching the truck.
It's right below us right now, either doing another pickup or delivery. Two hours later, they hit the road and missed the turn. We head to where our things are supposed to be delivered. They pull up to this house in Noelville and start unloading in the garage. It's not our things that are moving. This woman's belongings. Darlene Sherrington as we watch from a distance a big surprise: the police arrive. on unmarked vehicles the movers don't seem to care we catch up with Darlene later before he started loading he had this board and said okay here's okay here's that contract change your standard quote industry price of a thousand pounds at a flat rate of four thousand means they won't get on a scale on the road down to the Mill pit.
I get a call from the girl in the main office wherever they are, she says you're already built, they're three thousand twenty. nine dollars more than double what you expect if you don't pay we can't send the guys with the truck how do the police get involved? My husband went crazy while he called the police. What did the police tell you? a rich guy looks pretty good exactly what should be there are you saying the police think the transporters think they took advantage of you? Can you afford to be taken advantage of? Oh, or even the young ones hours after we were told to wait for them they finally arrive at our storage unit how are you okay?
I'm sorry uh so it's different is that right down there they start unloading the truck we are here hidden cameras recording and seeing what they have destroyed ask them about our secret movement they charged this young woman much more than what they said they were going to charge her much more how much They charged over three thousand dollars they said this thing weighs 4,000 pounds no way it weighs 4,000 pounds no Honestly, I don't believe it. I have been working on running for months here, but from my previous experience after hearing from so many people, we need answers from the only safe moving director.
Dawn. I'm David from CBC Marketplace, but Doe and Shellick are not. You don't get out of your car Don, we are trying to figure out why you repeatedly quote low and then charge high many times more than the original estimate we emailed you. Go and check for weeks that he hasn't responded directly. our questions instead of sending a statement saying it values ​​its customers and promising a complete review of operations. Can you help me understand this? Thank you for my statement. No, we do not have answers to the questions. There is no reason and charges High Why? that keeps happening over and over emails of information and then everything I give a statement to you, no more comments, many of your clients think you are running a sign.
I gave you the statement, so you better review it and read it. We have read it but you have not answered the questions we asked you. Why do you estimate low and charge high? That was our investigation and this is just a few months later, Angelik is under arrest facing what will grow into hundreds of frauds and others. criminal charges related to dozens of clients. In fact, I was very surprised to discover that they were the same individuals he was investigating. It definitely reaffirmed my belief that what they were doing was a criminal offense. When investigators searched the company's warehouses, they found belongings of customers that police say have been held until more money is paid, including the ashes of their loved ones held for ransom.
You know all the officers who were there the day the search warrant was issued and they felt very good about delivering good news that we have located your property so that those There are moving companies that show up to rescue belongings. It takes days of work to return belongings to people like Marie Clark Walker. Let's look at the Box, look at the Box, look at the opening. I chose them because they were already in Ottawa. This is what it is. all she needed to see the top of the Minnesota sign, she says the all-you-can-move company quotes just over seven hundred dollars for two thousand five hundred pounds, butThen they billed him for just over four thousand and what was their justification.
Oh, they did all kinds. of excuses and then they said well, no, she had furniture worth six thousand eight hundred and fifty pounds, the things that were most important to me were not the sofa and the four beds or whatever, it was those photos, those memories that I could Never come back when the officer called and said we found your things. I felt extremely happy. It just became a mantra. Oh, it's a civil matter. He is a civil matters lawyer. Rocco Skako, who represents more than a dozen former clients, is grateful that action has finally been taken.
I think it sends a message to other law enforcement agencies that this can be prosecuted, charges can be filed, you just have to look at it a little deeper and you can't rule out someone frantically calling you on the phone saying that their products are being held Ransom Broncos have been on his trail too armed with lawsuits I've had a lot of trouble servicing them they're very hard to find but now he knows exactly where they're getting out of jail he's there and we're also looking for answers once again does he have something to say tell these people? picking up and leaving with clients' belongings this is outside the offices of her moving company it happened to Sherry and we are showing her the bust of one of her moving bosses he is handcuffed oh my god so terrible how that makes me so happy What does it mean to you?
Gosh, maybe a little justice. I actually want to cry. I hope that means maybe someone will take what's happening seriously. It has definitely changed my life forever. What would you like to happen now? I would definitely like to see them in a business. I have to pay retribution to all the families they have hurt. Jamal Auster and Doe and Shellek have been detained for six days since their arrest. None of the charges have been proven in court. This is only. when they are posting bail and we are there looking for answers after a major breakthrough in our months long investigation, Jamal is released first, sir, there are many people alleging that he has scammed them, do you have anything to tell them? people, anything, anything you would tell them, what you just saw, was that Mr.
Ozturk was receiving civil lawsuits. We reached out to both men's attorneys and received no comment, but we want to give Doe and Shellek a chance. To speak with Don, I'm David Carman with CBC News, since you were arrested, dozens of people have come forward to say that you scam them, that your company scams them, do you have anything to say to these people who say that? You scam them, sir, anything, anything you say to these people along with two other people. ozter kanchellick now faces more than 800 criminal charges for moving companies on the wrong side of the law police say the message is clear we will investigate these we will arrest him we will seize his property it's not over yet chellick and Oster are arrested again on new charges for another police department it's clear they have a long legal road ahead

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