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Social Good Summit 2016: Panel discussion on technology and public debate

Social Good Summit 2016: Panel discussion on technology and public debate
let's move on to our next

panel

discussion

with another set of of experts that will be talking to us today about an important topic that is close to our hearts one of the

panel

s I'm most looking forward to it's about

technology

and

public

debate

and I think for journalists like me and Adam especially because we're so exposed and on the front lines when we're covering you know we get Twitter messages and Facebook messages that are not always very nice obviously you know especially now that the

debate

has there's been some sentiments of negativity as well online this

panel

is especially interesting um and I'm sure that a lot of us can relate to this one that's right actually everyone can relate because in DINO manager in the list when you express your views online sometimes and well oftentimes it can get quite nasty so we want to navigate this new field and see what we can do as netizens as all

social

media consumers and that's welcome our

panel

ists and introduce them one by one the first is a chair of the board of the Center for Media freedom and responsibility let's give it up for mr. Verrill Santos the second is a colleague be Ranade a multimedia reporter a traveler who has covered president rodrigo duterte from the campaign and until now in his presidency our next

panel

ist the founder of Thinking Machines a round of applause for Stefanie C and finally we have Vince lesibian who is the executive director of transparency and...
social good summit 2016 panel discussion on technology and public debate
accountability Network and of course once again moderating our

panel

is Marie iressa the CEO and executive editor of rattler ru thanks guys we're gonna ask you questions too so I'm gonna give you time to make sure you ask questions let's I just want to introduce each of them and ask them to tell you how

technology

has impacted the

public

debate

how has it impacted what people believe Stephanie Stephanie has a long very young but she's she's worked with Google you've worked with I mean you've worked with

technology

and from what you see Thinking Machines is a group that looks at data scours the data to look for meaning for us and you know one of the things I remember is the calf meal and the IDI dieter to end the de terre tech campaign during that time period so please tell us first and then go into this one what's the impact of

technology

on

public

discourse Hey so thank you for having me on this

panel

my background is really in in startups and

technology

thank you all right so from the from the

technology

perspective the Internet when it first was built I was in is the vision for the Internet is to connect people and build communities all around the world but I think when it comes to the

public

debate

there's two specific trends in

technology

I've been noticing over the last three years that have serious

social

impacts first is targeting and clustering have really improved over the last three years really creating this phenomenon where...
social good summit 2016 panel discussion on technology and public debate
you see more of what you want to see and tech companies people like me have been getting better and better at developing algorithms to isolate you into behavioral groups and to just show you an echo chamber so if you are if you if you belong to a certain demographic if you're interested in certain things I don't know if most of you are aware but the Facebook newsfeed itself is algorithmic in nature you're not seeing everything you're seeing what Facebook things you're most likely to interact with and if you interact with something you'll see more and more and more of that and that naturally pushes people into

social

bubbles that don't talk to each other and engage with each other the second thing I'm seeing in

technology

that has

social

impacts on

public

debate

is a the ease of creation of bots and bot networks so that's something that's that's huge if the

technology

for building BOTS has been around for five or so years but it's only been in the last year or two that I've really seen them become a very vocal very very vocal minority of the comments in the

public

sector my knowledge of this in the Philippines comes from a post that my team did so we studied Twitter data during the elections and we wanted to see just the nature of the conversations people were having about our presidential candidates we did a fun little post about what emojis people associated with what candidates and we looked at and whether or not bots were...
social good summit 2016 panel discussion on technology and public debate
being used in the conversation funnily enough Kath Neil did so there was an ABS ABS but though yeah PBS contest and one of the one of the rules was you know whoever gets the most retweets with this hashtag or whoever gets the most mentions wins this contest and the heap and I'm in that most of the volume was coming from a bot and somehow this bot had latched on to a tweet that was mentioning both there was a candidate at the time and kaznia so as in the super inflate for that couple of days the mentions of the theater who has a very strong online following but it's just a thin this one instance it wasn't him and this points to a larger problem I see of picking the wrong metrics if you're metric of choice for who's the most popular is who has the most mentions then you're going to incentivize people to build a lot of bots and bot networks to push that out so I'm really hoping to see more real engaged conversations between citizens around the world which is the original vision and goal of the internet rather than rather than artificial inflation that is now possible with tech how can you tell when it's a bot oh it's really interesting field how can you tell when it's a bot now it's actually like a real war between two different types of technologists so every time every time someone builds a bot detects better bought detection someone else builds a better bot so so so far what what seems to work is studying the patterns of when bots...
are posting so this is very basic land if someone has no followers if someone is not talking in a human register about things that are outside of a if someone's just talking about one topic has no friends no followers only talks about one topic and talks about the posts about it every every two milliseconds that's definitely a bad but now that companies are aware of this Facebook Twitter Google like everyone's very aware that that's a type of bot bot makers are getting more sophisticated about mimicking human pattern human interactions but I think the piece that they will never be able to mimic is that bots are not connected to real human beings whereas real human beings are connected to other real human beings and that's what I think the most effective filter really is fantastic Stephanie is back in the Philippines now right you're you're home I'm committed great great so Stefan you talked about echo chambers from the man who've seen history in this country from where he'll the impact of these echo chambers I mean from what you've seen governments around the world were actually seeing this movement towards more charismatic strongman type leaders in Modi in in India Duterte in the Philippines right many more than as well at blah blah blah all of these please tell us what is the impact of

Technology

from your eyes well it seems to me I'm the only pre digital specimen apart from my wife around here I've been in the business...
for more than 50 years well because I was a child prodigy I started at 8 in any case I'm not one to deny

technology

in fact in fact I like

technology

I surrender to

technology

but I also understand the

technology

is as much a tool a toy and a weapon and it seems to me that it is today being used more as a brutal vulgar indiscriminate weapon than any other such weapon has been used before communication weapon so what do we have today it seems to me by the surveys that I have done given my leave my residual energy it seems to me the people are more confused than enlightened these days and I'm sorry to say that I can only blame

technology

because

technology

is open to everyone

technology

chooses no one and something something one thing about

technology

is that

technology

has no morals

technology

is no morals

technology

has no values

technology

is to neutral for us to be relying on it alone so to have today you see strongmen about the world and I remember a visiting professor from the London School of Economics saying of all people of all people and academic saying well the virus is in the air the virus is in the water how can we accept that kind of explanation at all and I think the explanation is unclear or absent at all because people today are still trying to find out ways find out ways of somehow assigning morals to

technology

now I don't know how we'll be able to do it but I simply want to see some sense of it well that's that's a fascinating...
that's a great insight because something like facebook for example right Mark Zuckerberg refuses to make a choice between fact and fiction right they're both treated equally in in a platform like Facebook Vin's transparency I love what what Burrell said your your thoughts on this and for a man who's been who spent his career fighting for transparency do we have greater transparency with

technology

I think

technology

is at least a two-edged sword it has provided I think a lot of transparency it provides a venue and a channel for greater transparency in many different areas especially in the

public

arena in terms of

public

governance but with that comes comes the flipside and that is a lot of this information that is coming out you spoke earlier in your talk about artificial intelligence and how artificial intelligence is it's a here and now but what we're seeing on the Internet is a different kind of AI which is artificial ignorance artificial ignorant if we listen to what Stephanie talked about about the bots and algorithms and the paid trolls they are purveyors of artificial ignorance and I think this is what we're seeing a lot of on the Internet especially on

social

media and because of that it has swayed

public

opinion towards different things and what I've noticed when we talk about

public

debate

on the internet it's not so much

public

debate

anymore as it is screaming matches whoever screams the loudest gets the most attention and...
influences thinkings and minds and I think this is the sad thing about the internet and

social

media today forever hell myself and perhaps you you maybe Stephanie and P or two too young who were there before the onset of the internet in 1994-1995 the internet or at least the precursor of the Internet was about chat rooms for people shared information that it was really sharing of information among scientists among academics that was the precursor of the interest and it was a very collegial and congenial atmosphere as I remember it back in the day and then that had been the case until recent times and and as you pointed out it was specifically brought in sharp relief during these past elections where the amount of hatred and vitriol on the Internet is just intolerable I think and it is silenced people into submission the trolls have found a way to weaponize the Internet and that is what has happened in fact one of the most visible

public

figures today is probably the world's biggest troll and I know who you you might want to guess who that is I'll give you a hint his name begins with thee Donald Cho just in case you're thinking but but people like Donald Trump sort of I think are the world's biggest trolls because they they put forth half-truths sometimes outright lies and people eat that up and then as you said this thing ripples throughout the the internet galaxies at exponential rates and what what was started out as a lie or a half truth becomes the truth...
by the time it reaches the general

public

and I think this is the danger we see about

technology

and

public

debate

and I think the level of

public

debate

because the Internet has been weaponized has really sunk and I remember you start to see this thank you I mean there's so many things to pick apart and please you've got you feel free to jump in including Adam and Natasha but before we do that I want to go to Pia and you may be wondering she looks really young but this woman is not only climbing mountains literally but she was also at ground zero if you remember the time when President Duterte held his last press conference before he moved to Monaghan young and Pia Ranade was a reporter who asked him about the wolf whistle right and I'm starting with that because that question which is a normal question a journalist would ask unleash a flood on on on Facebook on the internet I guess via can you tell us about what happened how you reacted to it so I'm not sure if people watch the the incident but basically president Authority wolf whistled at our reporter Marissa Maggie a Jimmy reporter and I wanted to ask him if he knew that wolf whistling according to the woman's code of davao city of which he is mayor which used to be mayor for that code wolf whistling is actually illegal and they're even their penalties if you whistle at the woman and so I just wanted to ask him sorry do you know that the women's code you saying actually says that what you just...
did is illegal and so his reaction was the whistle at me so you know obviously it was a very awkward situation but I still press forward they still tried to get an answer from him until he said I don't like that question let's move on so I said okay fine so I asked my second question but then after that he still brought up the fact that anyway like he was saying it's not it's not malicious or it's not sexual in nature and people women shouldn't get offended if a man whistles at them at which point I told him that his definition of what offends women is not up to him right because what offense each one of us is subjectively sometimes how is he a man supposed to know what offends a woman and I am a woman and so I would know I think I would be in a better position to know what offends woman so so I told that to him and there that he he just I don't know I don't remember how he reacted but I think I at that point I decided to ask my second question and so they are so end of story after that though people were really harassing me online for what they did they were seeing how this respectful I was to the president-elect they were seeing how biased I was and how you know I should be more respectful when I asked the the incoming president and pattern nikka but maybe been a compliment see Mario Molina the president-elect whistled at her and so found her attractive so and so forth so and it was also disconcerting because uh you know they would go into my...
facebook account and message me direct message a lot of threats like I would get repress death threats even on rappers Facebook every time I post a story or they post a story for me mamie r.i.p pierre de nada and so so at some point it became very tiring and very emotionally distressing the by how do you how do you keep writing about the theory that when everything you write people send you hate messages for it how can you be objective in a world where being objective means you are hated for for your job so I think that's the biggest challenge right now for journalists I'm sure if you know this online you see a lot of people maybe your friends even or someone you don't know a tear third coat on coat telling you to unfollow abs-cbn Inquirer a prayer because they're supposedly bias so it's scary right I mean journalism as we know it is under threat from people who think objectivity has no more value so it's challenge for everyone it's a challenge not only for journalists but also for netizens to be able to discern who to believe in because if you know for example thinking pin away I'm not sure if you've you know the blog thinking Pino is a rapidly blue theater blog and they say that they tell people to abandon the new sites and to just depend on blogs like them for news so it's like the world has been turned upside down you're meant to believe that the true accurate and believable credible sources are the pro they're the blogs...
never mind the fact that they're more bias there's probably the most biased source of information and you're meant to believe the journalists who put their names on the line who actually publish your names you know their identities you can research our Facebook accounts you know who we are we're the ones back who are not to be believed who are not responsible or who who aren't accountable for what you write so it's a very scary time for journalist to be honest for example in Milan young I am now a malecon young reporter and we have these press conferences every Tuesday and these are streamed live on Facebook and if you read the comments people watching every time we ask a pretty girl a question you know that's kind it's kind of critical kind of negative we keep commenting well on Quentin reporter and by antinomian mama taking it it's like that so you know it's just really tough I think the challenge now is for journalists to prove that despite the fact that what we say may not please you it's something you need to listen to or there's still value in what there's still value in the truth and there's the value and being objective yeah we're hell I want to ask you to just this week and nu JP and ifj in the International Federation of Journalists released a statement talking about two women journalists Jam Island organ from Al Jazeera and Gretchen Malala who was working with Time magazine that similar similar complaints...
that they were being threatened with murder with rape well all these other things what do you do in a world like today it is true we have been forced to live inverted lives because norms universal norms of behavior and propriety and civility and such things have been turned upside down and our problem is we have a strong man in the presidency who has decided to redefine the norms so how do we deal with this if you ask me I don't care about them I know what my job is and by god I'm going to do it the way I have known to that job to be done now I can understand that in the face of attacks from trolls one could become intimidated well one becomes intimidated up to a point what I cannot quite understand a certain journal is being charmed and disarmed even instead of intimidating this by itself show show the run of ethics and morals in the profession me if you ask me about those drawers I don't care about them but I may be defining the rules for myself in that way I still think that journalists who think themselves worth their profession should come together and look at this as a professional problem as an even moral problem or something that does not help the profession at all or the society I mean these become this is something that goes beyond the natural sense of competition that journalists have among the journalists exercise among each other this is something else and this is what I mean by trying somehow to put some sense just sense some reason some norms of...
proper va behavior in in the use of

technology

it's really hard to do that and that's part so Stephanie go ahead and like before we you pick up from for Helles sometimes when we look at a Facebook post that is perceived as anti deterred and President attentive to his credit actually just two days ago asked his supporters to stop attacking journalists for their jobs but what we've seen on these Facebook posts is that if it's perceived as negative within seconds it is automatically attacked so is that a bot is there anything that can be done what about influencing

public

opinion immune if it's responses within milliseconds it's probably a bi he went can't read that fast but I think it also speaks to the point of

Technology

having no morals I'd like to add a little bit to that because

technology

their systems Facebook is a system Twitter is a system and systems incentivize express moral and ethical behavior through what they incentivize and what behavior they disincentivize interesting and because Facebook from Twitter a very very vibrantly specifically says that it is a platform for everyone to say everything philosophically they believe in as pure freedom of speech as possible even if people are insulting each other so the way Twitter is built is optimized for seeing whatever you want to whoever you want and having it right in your face whereas there are other

social

networks that have some simple things built in for example in Instagram there...
is a setting where you can say if this particular word appears in a some comment it'll automatically not be seen on your post so someone's home a nickname or a say oh why didn't we filter out in my comments then and that's a product decision that instagrams made that has like real moral ethical outcomes so I I think that us in tech we also have a responsibility to be part of this

discussion

and to build systems that incentivize ethics but then we have to decide what would we need those to be and that's not something that a really

good

engineer or a really

good

computer could ever figure out this actually I think is the is the place where you can see everything changing right it is it is shifting dramatically and Vince your reaction to what piya said and then Bella morals I like the lack of morals and then in in terms of Stephanie meat I don't know if any of you caught the op-ed piece in Wired magazine both via Internet yes I thought there's a very

good

piece addressing a lot of these issues especially the leading

social

media players such as Twitter and Facebook and Instagram it was basically saying that it's time that these companies start taking a little more responsibility for the kind of environment that we are now living in on the internet

social

media and it has really been an environment I think most of us have seen it at one point or another and the journalists have seen it up front and personal the kind of hatred that that is really...
being fostered by

social

media today and it does have in Maria Burrell and I were in a conference not too long ago where we were talking about the chilling effect that that has especially on journalism and media in this country and as much as journalists are generally intrepid people in the face of all this sometimes gets to you when the volume is high and and the quantity is I of course as well and so I think this is something that the

social

media companies really have to think about is an in the helis idea about a moral grading system I think that's interesting as well because it's about time that we I mean we're all believers in free speech right and we all believe the power of free speech but but to be corny with with great responsibility comes great responsibility and every freedom has a limit whether it's freedom of speech whether it's freedom of expression whether it's freedom whatever whatever freedoms we have all of those actually do have limits so just because we have free speech doesn't mean we can issue threats to everyone more than anyone and the other thing about

social

media is a lot of people hide behind anonymity and peer pointed this out herself myself people like us were out there we people know who we are when we tweet or Facebook accounts and the guys who are talking you are usually cowardly enough to hide behind anonymity and I had this Twitter conversation a Twitter conversation rather with this fellow and he said well why...
don't you challenge me on my on my blog and I said and I think to myself well your blog is anonymous and if I'm out there in your blog fighting your supporters I'm out there but if you fight my supporters nobody knows who you are so I don't engage with people who are nonnamous on the internet because it's an unfair it's an unfair game right so these are some things you have to consider fantastic we're getting questions from

social

media I want to go here first I guess one is before we go to the audience's there is the positive aspect of it right which is the greater empowerment for people and the fact that people once marginalized are no longer marginalized and that is very real right I think that's who president you dare to appeal to in many instances and then the second problem that we've identified is that in many instances there are vested interests that continue to take advantage of this is that a correct statement are we or not so much yes so it's who builds the box right that's one and then who ferments it let me pick up a question from the audience if you have raise your hand if you've got a question for the

panel

what we saw in these elections for sure is a wide open ripping open Pandora's box and unleashing anger some of the anger is justified for people who were marginalized and some of the anger is manufactured okay and up we've got please stand up and tell us your name and then we'll take we'll...
take thank you continue the people who are still sending questions on Twitter please go ahead and right there behind you Marda right behind you over there oh please tell us your name

good

afternoon I'm Gil Santos I have had some years of journalism behind me I now teach journalism and diplomatic relations as well a little bit ahead of an older than Burrell so I think I can I can say this my question is because

technology

even before chemistry the Industrial Revolution and the flood Wright brothers and everything else and the nuclear power came up it has always been a moral

technology

has olivine a moral but it has been a very useful tool for information dissemination because of the demand of the times now shouldn't there be an equivalent are door and and perseverance to increase the human resource development so that your quality of journalists do not fall behind the advance of

Technology

it's simply answerable by yes or no thank you this is a problem no no you cannot be answered by a yes or no and Gil knows that it is not something that could be oversimplified in that way when you talk about skills suitability proficiency of journalists you are talking about the profession this is not about the profession alone this is about

technology

now whether

technology

has always been a moral is another point that will have to be taken up why the gun is a

technology

in its own way nuclear weapons are

technology

everything is

technology

now do we consider such a morality to...
oldest knowledge ease just because they happen to be technologies this is my point I mean I'd like to think that we have been given the capacity for reason that we are supposed who are supposed to deal with this

technology

ourselves now what do we do I mean this is what we should we should talk about what what we should do with guns what we should do with nuclear power what we should do with every piece of

technology

we should do with the Internet as well interesting how do technologists look at this we as a whole technologists we really don't want you the legislators I mean the very serious

debate

going on I think we all touched on that is that within the tech companies and I'm not the best person to speak about that probably we had someone from senior leadership from Facebook or Google speaking about it but there are conversations about platforms versus media right like what is what is Facebook is Facebook platform in which case it is just providing the infrastructure for people to say whatever they want or are they actually a media entity responsible for what people say and I really don't think it's as easy as telling Facebook to legislate itself because or a media platform you can control what your reporters end up publishing whereas if Facebook were just start limiting what people could say on Facebook it it's very easily false and to freedom of speech issues which are already an issue right they deal with from the other side right we're here...
talking about trolls but it's also the other big problem Facebook's facing is censorship accusations that they censor the photo of I forget a historically irrelevant photograph that failed to meet their standards or Vietnam yes yeah a photo of yes so they get hit on both sides yes but but the flip side is two weeks ago there was a lie about Hillary Clinton the trended number one on Facebook for for for 24 hours right it was number one and what she constantly shared and and that's a failure of that's an algorithmic failure correct used to have this is why I think humans and machines have to work together even though the English system yeah I'm a machine alone that is optimizing for people clicking on it so that's the proxy metric for trending how many people are interacting with this but that can easily be fooled by these echo chambers of people seeing a piece of content that's not true but is viral and has the truthiness to it and so that ended up trending and it's really weird to me because Facebook also just fired their trending news team who is responsible for humanely created curating these topics and who didn't do and who were accused of being biased towards I do think the Democratic Party of America yes they lost they're in a tough one let us not be misunderstood here the machine is not at fault yes this is a battle between the force of reason and the force of Pathology explain if you if you if you look very much of the force of...
reason has been taken away by those who have decided no I've decided on their own no to leave reason alone no yes and and and just deal with fellow men in in a in a in a brutal brutally pathological way I mean meaning immoral immoral or unethical but they may not even realize it because of the echo chambers that have formed I think that's part of the in this new day and age no but the echo chamber serves precisely precisely serves to promote right this pathology Vince just a quick reaction to the question which is about how journalists could up their game in terms of the new technologies that are coming out I think on the flip side of that is that the consumer of news and information also have to increase their capability to filter out what is what is true and what is not true so many people just forward and click stuff without thinking whether or not it's the truth whether or not it's accurate and knowing the source of that information and because of that lies spread at an exponential rate as we're saying so I think this is something that we also have to consider fantastic media literacy was one of the things we keep talking about I think now more than ever peow a question for you from at Paul amante on Twitter what are your specific challenges when it comes to covering president du Tertre he's always late like sometimes we wait five hours for him to come at an event so that's the major challenge you know managing your deadlines your your schedule...
day to be and also the fact that he's hard to pin down as a journalist yes a politician questions and you expect straight answers because you know they're supposed to know inside out the policy is everything they're supposed to be on top of everything but there it is a very slippery character even the way he speaks is very slippery I'm sure we all know how often he said something only to take it back right or you know the curse says the you know you don't sometimes you really have to you have to interpret for him what he's saying so that's why sometimes in my articles I say it appears he was talking about this because he does not finish his sentences he sometimes he even gets his facts wrong you know like he was talking about a different massacre when apparently it was this massacre he his figures are all wrong you know it's like that but at the same time the third day even if he's challenging and frustrating to cover he's also let's admit that he's very I think to cover I mean the stories that come out of his speeches you know him threatening to leave than you and him in something this will be there and all that it's very exciting copy it's very you know it's it's fun to read nicely right I mean isn't it refreshing to hear about this president like insulting in other oppressor I mean it's it's unheard of so we're all it's very viral potential in its I think it's way a lot of media now in...
the newsroom in Mela Hanyu a lot of websites that never use the deploy our reporter to Manahan young they deploy like three reporters because you know it's such a

good

copy the hits are over-the-top people are reading the news all the time because it's exciting to read the news nowadays and even among my batch mates in school a lot of Millennials are more engaged in politics now this it's interesting device I can call it a strong entertainment right now so yes um another question from Twitter and anyone on the

panel

can answer this is from endocrine endocrine which iris is also using

social

media for medicine right for

technology

for medicine what's the best defense against trolls one and then her second question is actually connected to you for help both ethics and law lag behind

technology

what to do so that's defense against trolls and ethics oh I think like trolls trolls feed on attention and so the way to deal with the troll is not giving the attention though just wither and die so for me that's it law and ethics necessarily it would would would have to catch up with

technology

and that's always the case that will always be the case with

technology

technology

will always overrun everything else so we just try to catch up how we how do we do it I don't know I don't have the answer but I certainly think that it is important for us to do that I don't know how to do it we'll take a question the last question from the audience there...
and so I see you raising your hand also my name is Michael and I'm a software developer from the spin yes granny do you think that fanaticism is reinforced because of

social

media on

social

media it's easier to feel one with a group a group of people because it's so easy to be united in one platform like even if you're from Saudi Arabia or you're from the states or from the Philippines if you also for it but they're there for example you can all rally around this page this website this Facebook group so yeah and then you can easily create campaigns like hashtags right like Athenaeum phenomenon they're all driven by hashtags and the hashtags the number of posts you make they already enforce to people outside your cult that this cult is alive and well it's kicking and so people now are attracted to join it because it's so active so yes definitely I really think

social

media does reinforce cult yes so the the phenomenon of finding a community I find it fascinating because the one of the original best pieces of the internet was the ability to find a community if you were a rice researcher in in Tanzania and you're the only rice researcher within 200 kilometers of where you are you can now get on the internet and talk to the eary in the Philippines rice researchers here and collaborate and become part of a community now I see a lot of let's say IndieGoGo campaigns you know raising money for a school somewhere that I've never heard of...
and I'm like wow my Guinean pana and i donate so that's a form of engaging and building a community so the pockets of behavior are encouraged by

social

media I don't think it's inherently fanaticism and I really don't think

technology

should be over legislated because of the speed at which it moves which we might disagree with clinicians find that very natural actually those who cannot be bored alone can be in company it's it's a very natural tendency for one to gain boldness in company when one cannot be bowled alone I think for those of you who remember popping not very many days before the internet if something went viral that meant you had to go see a doctor but nowadays

social

media has such powerful region and has the ability really to just create this phenomenon with fanaticism it's

good

or bad I mean it could be a fanatic for a football team or something that's ok but sometimes you can really go the other way I'm gonna bring in our two journalists our anchors who are actually both very active on

social

media I believe Optim has more than a million followers on Twitter Natasha had her own experiences on

social

media any questions for our

panel

or thoughts insights from you guys well do you think do you think the the toxic environment right now is something that will take care of itself later on as people get you know learn more about proper

social

media etiquette or is there something that responsible

social

media users should do...
actively to kind of maintain the balance between different groups in

social

media I see Vince Stephanie for a lot of young Internet users the Internet is like a new toy you don't know what to do with it and you all crazy things that it's like a firecracker in a young voice hand like me I mean even even in my hands firecrackers is fun to play with but I think that's something that has to be evolved and I think of hopefully it will evolve to a point where people will start being a little more responsible by using the Internet a little more responsible about how what things they spread and and are more discerning about what is truth and what is not truth norms change really fast - 10 years ago it was all don't talk to strangers on the Internet don't get into the car with strangers and nowadays you use the Internet to call a stranger in a car to come pick you up and take it somewhere else the one thing is no matter don't block people who say things that you disagree with please that and you think that's so important make a distinction between someone saying something that's you know there's something some things are really terrible like immoral all right or insulting you directly you could maybe block that person yes but if someone's saying something you don't agree with I don't think that's

good

enough reason to block someone and I think that just reinforces this echo chamber on the experience go yeah I'm home oh my god...
that was in sabi more but I don't block these people because they're citizens just like I am and we are all gonna have to live in this country together for the next 50 years I have no dad that education is the answer I have no doubt my problem is whether these people are teachable I mean they're simply people who who are so full of their own dark crosses that they have a tendency to resist instruction this is this is my problem that's why I'm just hoping that this is not a pathology really I'm hoping this is not a pathology that this is something that can be somehow corrected to an extent in any case by education um I also think that if there's a call for this information now the people who believe in truth should also rally together because now the people who are lying they're so passionate about you know you have spreading in this information or supporting this person or this idea but those who stand their ground who actively fight for truth on

social

media should do it actively like example if you see some troll saying something really disgusting you really doesn't make any sense there's no logics just plain mean and then you see some reply with logic with reason like that I mean right I mean it's so simple sometimes you just if you see someone's comment with 50 likes versus someone with eight likes right people tend to shut up when they see that they're not supported so we should just keep supporting those who tell the...
truth like rapper

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media p.m. they get bombarded by you know um evil evil comments every day and most of the time if you fight lies with truth they'll shut up promise like if we we have very cheeky replace that say that point out the comments falseness and then people like the comment and in Indy and the do their thoughts or you keep referring who got me who quit the whole um yeah they just stop commenting or something to even delete their comment or they even say apologize so I think there's still hope for reason in the internet we just have to fight for it I think the only comment I'm going to make it just because the examples have been the road with their the followers and my experience has also been from these very rabid Pro that they're the followers who have threatened me as well I just want to make it clear that I don't think and I feel the need to say this is it it isn't so much about being pro the tears are anti doTERRA because they're also very rabid very rude very nasty fans poor against the Dare day right so let's just make it clear this is not I'm very against the word the territory because that in itself is an insult and it's throwing it back at them so I don't think this is a pro that there at the anti that there the thing I think it's okay to disagree what we're against are the personal attacks from whatever side regardless of who you root for and I just want to make that clear right because I think if...
we sit here and talk about that there at the followers or this and that there's the exact same followers from the other side and maybe if it's just the voices being drowned out you know it's becoming generalized and I think when we generalize it basically defeats the whole purpose of this conversation so I think just a reminder that this is for everyone from every side and the problem is more

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media behavior not so much who you're following thank you please join me in thanking our

panel

ists and turn it back thank you so much once again server Hale via Stephanie and Vince for joining us this afternoon and thank you Maria for moderating that

panel

discussion

who this is something we'll be talking about for many many more sessions so it's it's a

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start and Thomasina be Mona Tasha it's not really about one particular side it's about how we should deal with each other with respect regardless if you are on the opposite side of the fence and that applies in your life it also applies in

social

media absolutely so I wish we could eliminate words like yellow card that they're tired I mean these in itself is you know they're at PAX and they're just so commonplace now but if you think about the actual root of it it's actually you know Rudin and hate so I think we should start by maybe stop using these words regardless of what side were in by me monopoly power thank you