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Official International Student Welcome

Official International Student Welcome
hey there

welcome

to unsw my name's laura montague and i'm the chair of your

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organization arc and i'm so delighted to

welcome

you to unsw unsw is a place where you can learn grow discover and thrive and there are so many amazing services to help you do just that the nucleus is the home of

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services here to guide you from enrollment to graduation drop in online or in person if you have any questions around working through your degree your

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record fees id cards or documentation we'll be able to help or point you in the right direction the

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support advisors are here to help

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s navigate the pressures and stresses of life including university life the team takes a personalized approach assisting

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s there through a wide range of matters such as financial hardship or accommodation issues and with general information regarding

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visas relationship difficulties as well as personal and health related consent sections with

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support advisors are free and confidential and

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s can receive support in person or virtually for more information or to brick an appointment just search unsw support advices academic skills can help

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s with any aspect of their academic work including planning and writing assignments reading and note-taking presentations critical thinking and many others this service is available to all

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s at any point of their degree the academic skills team meets with

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s by individual...
official international student welcome
consultations workshops or in general education and faculty courses they also provide heaps of study skills and resources online on the academic skills website equitable learning service is a confidential service that supports

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s living with disabilities medical or mental health conditions or anyone with carer responsibilities the role of els is to ensure that you are provided with appropriate flexibility and educational supports throughout your university studies the service is free and confidential and there is no need to tell your faculty what your health condition is the team at equitable learning services will work with you on a personalized equitable learning plan with specific educational adjustments mental ill health is common no matter what your concern unsw is committed to supporting

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s who experience any form of mental health distress support is available through mental health connect whether you're in australia or studying overseas mental health connect will assess your needs and assist you to access the most appropriate counsellor psychologist advisor or doctor if you need support after hours there's also an after hours line you can call head to mental health connect website for more information unsw employability can help you to build your personal and professional identity to discover launch and grow your future career there are career coaches available for online appointments to assist you in navigating your employability journey at unsw...
official international student welcome
and beyond for more information go to employability.unsw.edu.edu arc is your

official

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organisation we look after everything outside the classroom from an epic o week to over 300 clubs sustainability programs and creative opportunities

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wellness and sports on campus and so much more the gist is we want you to experience everything your first step to an incredible experience at unsw is to join our today so there you have it there are heaps of ways that you can access opportunities and support at unsw see you on campus so thank you for joining us for the term one in her

student

welcome

i understand it has been a difficult of years for everyone so it's fantastic to see so many of you tuning in from all corners of the globe as well as on campus finally for those joining us overseas we hope to see many of you in person as soon as possible there's quite a lot of information to cover today before we dive right into it i'd like to introduce you to our hair

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life natalie nixon to

official

ly

welcome

you to unsw and deliver the acknowledgement of country thank you thanks kenny a warm

welcome

to our

international

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s joining us from australia and overseas i think there's about 1200 of you that have arrived here in australia so far so we still have many many of you offshore and we can't wait to see you here very soon so i want to start off with an acknowledgement of country for this event and i just wanted to explain to you what is an...
official international student welcome
acknowledgement of country it's a way of showing awareness of respect for the traditional custodians of the land upon which we meet and that's when the events taking place and it's to recognize the continuing connection of aboriginal people to country it's commonly delivered by both indigenous and non-indigenous peoples and this practice it is a practice that is commonly conducted at meetings and events at university so you'll hear it many times when you're here at unsw other online or in person so i would like to show my respects and acknowledge the benegal gadigal and nawa people who are the traditional custodians of the land on which new unsw campuses stand and acknowledge the elders past and present on which this meeting takes place today now i understand most of you as i said are joining us from outside of australia and are coming to join us from a range of different countries which is fantastic and so i wanted to say

welcome

and hello in a couple of different languages nihao to those to those joining us from china namaste to those in india salamatsuyang to our indonesian

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s day gal hall for anyone in hong kong kumastar to our filipino

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s mahaba to those joining from kuwait and hello g'day to all of our other

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s today from anywhere around the world which is anywhere from sweden to nigeria and everywhere in between

welcome

i'd like to invite kenny back to the mic all right thank you natalie nixon just so you're aware...
this webinar is being recorded and will be uploaded to the

international

life page later this week now in terms of the agenda the topics we'll cover today will be visa information health and well-being safety on campus and online the cultural mentor program and oxford offerings we'll then have a qa panel with our speakers at the end we will answer your questions if you submit it as part of the registration process but i thought i kicked things off with my story as a natural

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at unsw now it was six years ago when i began my journey as a law

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from malaysia now in the blink finai i've arrived my last few months at unsw throughout this journey i've met plenty of people each of them imparting their own wisdom that i'd like to share with you today now i can't guarantee that this will be a manual for success but i hope we provide you with the very least food for thought as you begin well what i think is what the most exciting time of your lives now the first piece of advice is really be kind to yourself coming to australia it was the first time to be independent from my family simple things like meals laundries and chores once i took grant for granted when i was at home became my own responsibility to juggle in addition to being a full-time

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learning to adult can require plenty of time and patience a process that i find myself still trying to improve on even today and really over these years i've learned that it's all right to...
take time to practice these skills now for example when it comes to things like online learning sure there are benefits for example waking up five minutes before your lecture but there's also being able to motivate yourself staring at your screen for hours at a time everyone learns at different paces and honestly reaching out is okay talking to

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s about your for example your experience when it comes to online learning speaking to your tutors your lecturers all of them can provide you with piece of support on how you can best adapt to this new environment really there are plenty of support for services available academic well-being and social available on campus so learn to get to know them secondly i've learned to open myself to new experiences now many have told me that university is one of the best periods of your life a statement that i never truly grasped until the last year of my degree it is true that during this time you are presented with so many opportunities to develop socially academically as well as career-wise now really use this period in your life to find the things people and areas of your life that matter to you the most don't be afraid to try new things this is a time for expiration and experimentation i've seen plenty of stalls outside of campus which is great to see after you know so many years of post-pandemic life and really go out there talk to different representatives find your interest and learn something new finally find your...
support group really the challenges and the frustrations when it comes to university becomes so much smaller when you have a group of like-minded peers that you can rely on to speak to and get advice from and really the easiest way that you can do this is to find your passion finding things that you share common interests with other people can allow you to connect with them much easier and provide a solid base for you to kind of get to know each other so for example i was i believe it was my second year i was wandering around all week when i stumbled across the board game society now i've never been a person who was really big on board games before i came to uni i said to to take a chance and eventually i found the group of friends that i continue hanging out with and getting to know even till today so really don't be afraid to explore new interests and new areas and you might surprise yourself and really people are just as nervous as you are when it comes to social interactions we never really get a manual on how to interact socially so don't be too scared because the other person on the other side of the conversation whether it be a person you meet in class a person in the club they're probably just as scared as you are so that might be if you feel more confident well hopefully these experiences have helped you navigate the start of the university journey as i know it as i mentioned before it can seem a bit overwhelming sometimes but you know there's...
always support at the university wherever you need it now i want to hand over to luis the broom from compliance who will give you some essential information relation to your

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visa please

welcome

luis thanks kenny that really wise words um lots of useful information there i'm going to talk about um a more i suppose not boring but kind of a bit more administrative topic which is about visas so all of you who are onshore will have a

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visa and those of you who are offshore hopefully you've either got a visa or you've got an application in already so um we're really recommending that you apply for a visa as soon as you get your coe or your confirmation of enrollment from admissions so that you're if you're offshore you're travel ready and either ready to come in this term or come for the start of term two um so you must have a valid confirmation of enrollment all the time you're enrolled here as a

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we can extend your confirmation of enrollment under certain conditions but essentially you're supposed to complete by the the end date on that confirmation of enrollment so a full-time

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would be taking 48 units of credit a year or no less than 12 units of credit a term if you need to extend your studies like i said we can do that under limited circumstances the other part of progressing is to maintain a satisfactory progression so that's that's basically passing and moving through your degree there's lots of...
supports which you'll hear about if you're having trouble academically and that you can access while you're here at the university okay once you do arrive onshore we want you to update your local address as soon as you can and you can do that by going into my unsw so you should all know my unsw by now that's where you've enrolled and um you know you'll pay your fees and use that portal for all sorts of things so you can easily go in and update your address once you're on shore and under your your visa you're supposed to do that within seven days so once you get your permanent accommodation you don't need to put your temporary in overseas

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health cover uh we're lucky to have midi bank private office on campus and there's other representatives nearby as well if you're with another provider but you need that for the length of your studies here and for the length of your visa and if you're under 18 and we've got quite a few under 18s joining us this year you need to come along on friday to the under 18's induction and we'll explain the rules and responsibilities about your underaging care arrangements work rights well hopefully you're all aware that the government has expanded work rights for

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s and that now up until the 22nd of april you can work unlimited hours just keep in mind though the main reason you're here is to study and we recommend for most

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s in their first term that they...
don't work if they can afford not to to just get settled in but you are able to work unlimited and um that will be reviewed on april the 22nd you'll still need to maintain a full course load though so you know like i say think carefully about taking on too much work and you don't want to compromise your studies you can also if you haven't already heard and i'm sure you have that there is a visa fee rebate that is available for

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s to arrive up until the 18th of march so again there will be information on the immigration website about how to access that rebate in the next little while some of you will have already perhaps received the 1545 visa fee wave form if you deferred due to covert and you couldn't come onshore you may already have been able to get a visa fee wave okay so we've got lots of information for you on about arriving in australia there's information about transition to uni but we've also got a fantastic website travel concierge website now some of you who that have arrived may have used this already but for those of you who aren't unsure yet check this out because it's got lots of information we can help you with bookings it's got information about what you need to do before you get on the flight your travel declarations your vaccination status and so on we also have information about an airport pickup service we have running at the moment a free service that will take you to your accommodation if it's...
close by to the university and also information about accommodation if you don't have that yet so check out that website it's got lots and lots of information for you and um you know if you're still preparing to come it's essential you have a look at the information there the other thing you can do through that website is talk to a mentor there's a chat person there that will respond to and answer any of your questions just some key dates to remember um my unsw that's what it looks like if you haven't i'm sure you've all logged in already anyway sunday the 20th of february that's the sunday at the end of the first week that's a really important date because it's the last day you can add or swap courses so keep that date in mind so that's sunday at the end of the first week we also have these things these days these special days called census dates each term and the first census date for term one is on sunday the 13th of march and that's a key date because if you drop a course before that date you don't have to pay for you will get your money refunded if you drop after that date you'll lose your money so keep that in mind there's also an academic census date a couple of weeks later which is if you drop after that date you will have a record of that course still on your transcript and then we have another date at the end of the course called the aw drop date all this information can be found in my unsw so...
it's worthwhile having a look through these kinds of processes and systems so that you're aware of when these key dates are okay i think that's all from me so good luck everybody and i look forward to meeting you if you're already here or meeting you soon when you arrive from overseas back to you kenny i think all right thank you luis now like to

welcome

seat within health and wellbeing ambassador coordinator to the stage to talk to you about staying happy and healthy good afternoon everyone i'm sithu and i'm currently studying at unsw i'm studying medicine and then my fourth year and i'm originally from an

international

study from myanmar as well and i'm a health i work at health promotions unit as a health and well-being ambassador coordinator and i help

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s to know how to stay healthy and well so that they can make the most out of their university experience are many pillars which can help uh help us achieve peak performance there's a growing body of evidence to suggest that uh these five simple lifestyle factors can help you reach optimal performance academically firstly is to get around seven to nine hours of sleep every night what i do is i have a setup i sleep at 10 and try to wake up at six and try to have a set amount of time that you sleep every night and to have a healthy and balanced diet with lots of uh unnatural and unprocessed um processed foods and to stay active as well at least 30 minutes each day whether you go...
to the gym go for a walk around your neighborhood or go for a run as well it's which is really good and remember to stay connected with your friends and family here in australia or friends and family back home as well which is really important for your mental health and your physical health as well and remember to practice mindfulness take breaks from every now and then talk to your friends do the stuff that you enjoy why is health and wellbeing important when we're healthier we feel better and are happier and have more energy we know that

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s who look after their well-being uh do better at university and

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s who prioritize sleep and have healthy choices and allow themselves some downtime do better academically as well there are a lot of support available at unsw and i know that it's a very exciting time starting university making new friends getting to a new country and everything and the last thing you want to have in your mind is to is getting sick and feeling stressed and sometimes that can happen and it's good to know where you can go when you are when you are sick or when you need support and we have a lot of friendly people who can help you support your well-being at unsw and moving to a new country and starting a new course can be pretty stressful in addition to all the stuff that's happening around the world as well in australia it's really normal to talk about to talk about mental health and to reach out for support and to talk to a...
mental health professional about how you're feeling and they can help you with strategies on how you can feel better as well you won't have to pay for any of these services and they're all confidential which means that other

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s or other tutors your professors your won't know that you have access these services or what you have talked about firstly we have the

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support advisors they can help you with

international

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s with issues like homesickness finding accommodations or other things that can um that can cause us feel stressed this team can also help

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s or with financial concerns and also help you with financial assistance if required as well secondly we have mental health connect for uh it's for your mental health and it's the best place to start at unsw for any kind of mental health support they can find out what has been going on with you and then connect you with the best services available that can be psychologists which are health professionals that specialize in talk or psychotherapies and help you manage emotions and causes of sadness and distress thirdly we have unsweet health service which is located on campus in the quadrangle lower floor and is the best place to go for any uh non-emergency health concerns we have a great group of gps will be able to help you with any health concerns you may have we have a slide on these health services as well if you are having a physical or mental health condition you can register...
with the equitable learning service to ensure that this is not adversely affecting your studies it is important to see how professional first as you need to provide some evidence to access these services though these services that i just mentioned are open from 9am to 5pm monday to friday if it is outside those hours you nee and if you need some support for your well-being you can call our after hour support line as well or the medibank 24 7 health and support line if you're not in australia which uh most of you watching this uh this webinar would be uh they are support available with the medibank number plus six one two eight nine zero five zero three zero seven and it's 24 7 and it is free of charge as well and they can support services and refer you the right kind of right kind of services as well and for any kind of emergency in australia triple zero is the number to go now we have a video on the on the health service the unsw health service is a comprehensive health service that's available to all

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s and staff at the university healthcare systems around the world vary greatly from country to country so here's a brief overview of how the australian health system works if you're feeling unwell or have a minor injury your first point of contact is a general practitioner or a gp who works at a health service or doctor's surgery australian gps have extensive training and experience in treating many different types of illnesses and injuries which...
may be treated by specialists or emergency wards in other countries if the gp can't provide the treatment you need they'll refer you onto a specialist specialist appointments can only be made with a referral letter written by a gp it's important to remember though if you're experiencing a life-threatening medical emergency you should call triple zero or go to the nearest hospital emergency department at the unsw health service we have a team of highly experienced gps who can provide a range of medical services we can treat everything from general health issues and sports injuries to heart problems we can also conduct men's and women's health checks and provide vaccinations for health and travel making an appointment with us is easy you can book a time via our online booking system through the unsw health service website or through the appoint you at app which you can download on your phone you can also come in and speak to our staff in person all appointments with us are completely confidential and the health service does not link or share your personal records with the university for domestic

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s who hold a medicare card or

international

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s with a medibank os hc card or ahm card there is no cost to see a gp a small fee may be charged for some vaccinations and dressings if needed if you are an

international

student

with other health insurance funds you may need to pay upfront and be reimbursed later by your health insurer on the day of your...
appointment you can find us on the ground floor of the quadrangle at the kensington campus please check in with reception and present your unsw id card and a medicare or health insurance card as an

international

student

the gp centered model of care here in australia might be something that we're not used to back in our home countries but what i really like about the unsw health service here is that the doctors are really actively involved in our personal health and well-being and even going the extra mile to call us after hours to check in on how we're doing it's great to be able to see the doctor instead of going straight to the hospital and i was so relieved that i found out everything is covered by overseas

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healthcare insurance the unsw health service fights itself on patient confidentiality and that means that

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s like ourselves can feel comfortable speaking freely with the doctors and staff there on any physical or mental health issues that we might have the health service is really convenient because it's located on campus and i can see the doctor straight away without needing a referral they really just want to help you out and make sure that you're well looked after so remember if you have any concerns about your health or well-being come in and see our friendly staff we will also be having health service tours if you are on campus uh tomorrow at 1 30 pm we'll show you around the health service the psychology and wellness and...
talk a little bit about mental health connect and how to reach out for these services as well so uh mental medibank so i know that it can be overwhelming knowing what services you can access as an

international

student

and what services you cannot if you need some support for your physical health and you just want to talk to someone who can help you can call the medic bank

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health and support line the numbers are on the sites there are two different numbers a one for

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s in australia and another for uh if you're if you're offshore as well you do not need to be a mediband customer to access these services any unesco

international

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s can call these numbers and ask for these services um overseas uh

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health cover so every

international

student

who traveled to australia needs to be insured under an oshc cover and medibank is the preferred supplier at unesco view which means that it is the best option for

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s here and

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s are encouraged to get a comprehensive cover uh making sure that it covers any underlying medical uh conditions as well if you're if you're ready sign up to a different cover um that's totally fine as well uh you might need to pay an um an extra fee at the time and put a claim for that afterwards for some or all of the cost yeah but if you would like to search through medibank it's easily um can be easily done as well uh we do have a metabank uh stall on campus uh near the roundhouse as well unesco be...
health service offer medibank bulk billing which means that you won't have to pay anything to see a gp at the health service and it's also important to remember that once you arrive in australia the most important step is to activate the cover this isn't something that you want to have to worry about when you're only getting six so i suggest that you do it as soon as you can so if you are already in australia you can download the medibank app using the qr code on the slide and if not once you're in australia it is important to activate your cover and do this through the medibank oshc app if you are with metabank and uh yep that's all from me thank you so much and i hope you all enjoy your first term and the nsp promotions will also be at all week at the quadrangle right in front of the health service so come by say hi grab some freebies condoms hand sanitizers so yeah come say hi see you guys all right thank you sithu now let's introduce shannon hewitt from campus security to talk to you about staying safe on campus and online good afternoon everyone and

welcome

to unsw my name's shannon hewitt um unsw is committed to keeping you safe while you're on campus and today i just want to share some important information on how we do that part of the way we keep you safe on campus is through our security services campus security is on site and available 24 hours a day seven days a week if an emergency occurs on campus security should always be...
your first point of contact if you're involved in an emergency and you call security we can call the police we can call the fire brigade and we can call the ambulance all for you make sure they get to you and we can send somebody to help you immediately there are a few ways for you to contact us we're available by phone on the two numbers listed or through one of the help points that you see in the lower photo to use a help point just press the red button and it will call the control room whenever you use a whole point the control room can see exactly where you are our control room is staffed at all times and we have security guards patrolling the entire campus we provide a shuttle bus between paddington ramwick and kensington campuses and that night the shuttle bus can help you get to wherever you need to go our parking officers patrol through the car parks and we have a security office near gate 2. the gate 2 security office is located on high street opposite university terraces and just next to unsw village the office is open 24 hours a day and always has at least one security guard inside as well as providing instructions or information for

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s and visitors you can also report any incidents here to security the office should be thought of as a safe place for you and any of your friends we've also developed a mobile app it was designed for use by

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s and staff and don't worry it's free i have a short video explaining the stay safe app and its...
functions

welcome

to the university of new south wales your safety is our top priority and we want you to have a great experience while you are on campus you can visit our security office 24 hours a day 7 days a week located at gate 2. we developed the stay safe at unsw app so you can easily access emergency contacts and information about what to do in the event of an emergency on campus the app also helps you keep track of the security bus and locate help points which provide a direct link to security services who can help you with questions or provide you with a safety escort our safety escort service is free and available to all

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s and staff they can accompany you across campus to your car or to a nearby address you can request a safety escort via the app using a help point visit the security office at gate2 or call 93856 000 if you're working or studying alone you can use the work alone feature to check in on you at predetermined intervals if you miss a check-in your emergency contact will get a text message letting them know your emergency contact can either try to get in contact with you or call campus security to make sure you're okay if you're in need of support you can contact the

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support advisors the mental health connect team or the employee assistance program by selecting support resources from the landing page you can also use the app to send your location to a friend so they can track your journey in real time the friends walk feature...
will send your friend a notification when you start your journey once you reach your destination your friend will be notified that you have arrived safely in the case of an emergency press the emergency button to alert your friend that you need assistance from campus security or emergency services for an emergency you can contact security via the security app it is important to notify security services if you are a victim of crime or witness suspicious behavior you can report a crime via the app in person or calling security services your safety is our number one priority remember you can visit us at gate2 and download the stay safe at unsw app to access all of our security services the app is free to download from the app store or google play while you're on campus for the safety of the community we ask that you not smoke unsw is a smoke-free environment and has been a smoke-free environment since 2014. please ensure you don't smoke on campus be aware of people trying to trick you everyone who is online or has an email account could be the target of cybercrime cybercriminals use a range of tactics and very inventive ways to try to steal your money or your identity for example a

student

may receive emails from someone wanting to do their assignments for a fee not only is this against the unsw

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code of conduct but we have seen

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s then be blackmailed the thieves will want money from you to stop telling the to stop them from telling the university family or...
your friends don't share or tell anyone personal information online for example a thief may pretend to be from the university or from a business asking for your personal information such as bank account details passwords and credit card numbers make sure you contact the university or that business to check who they are and make sure they are who they claim to be don't click on links in emails or open email attachments from from sources you don't trust if you must click the padlock symbol on the top left of the url to check to check to see if it's secure the university blocks 85 percent of incoming emails which are spam fifteen percent still come through and may include scams and phishing emails so please make sure you remain vigilant talk to a friend or someone you trust before you're doing anything that someone tells you to do online no matter how legitimate they may seem talk to it pick hardly guess passwords and don't share or reuse them don't reuse passwords or your date of birth is your password and update your device at once whenever a security update is available if you have any questions or get in trouble make sure you contact it or security please stay cyber safe if an emergency happens and you're not on campus the number for all emergency services in australia is triple zero while australia is a very safe country to be in it still makes sense to limit any risk to your personal safety if you intend on visiting beaches while you're...
in australia make sure you learn about water safety and swim between flags if you drink alcohol make sure you deal with people you're comfortable with and people that you trust if you need to walk somewhere alone or late at night make sure someone knows where you are and where you're heading to you can use the friend walk feature on the stay safe app to let a friend follow you on your journey if you're doing something new like going swimming or driving or going out to the city ask someone you trust for advice if possible don't carry around unnecessary amounts of cash and make sure you're paying attention when you're at an atm or taking money from the bank while you're on public transport make sure you stay near the driver or near the security guard if you're on a train and when you leave your home please lock your doors if you do become a victim of crime it's important to make contact with unsw security you can do that by calling us or going to the gate 2 security office and we can help put you into contact with the police there are also a lot of community services which are not based at unsw which might be able to help you each of these community services are free and can either help put you in contact with the right people or can offer you free counselling all of these details can be found on the stay safe app the critical incident policy outlines what unsw will do if

student

s are involved in a serious incident such as if a

student

is...
reported missing the victim of a serious injury domestic violence or other significant event unsw security will work with senior managers within the university to manage the incident and make contact with the affected

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s or their emergency contacts also if a major incident occurs on campus unsw's major incident response team will let affected

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s know by sending you an sms alert please make sure your contact details and the details of your emergency contacts are kept up to date in my unsw thank you everyone i hope you have a safe and enjoyable term freddie cheerson i don't invite one of our contributors on stage anand who will talk to you more about the culture mentor program and what study at usw is like thanks kenny hi guys i'm purva i'm a second year master of commerce

student

from india and i'll briefly be talking to you about what studying online and in person is at unsw and about our amazing culture mentor program as you all know studying online is hard and it is probably not your first choice however studying online does have many pros that i have seen as an

international

student

myself firstly online studying allows you to have a flexible study schedule and you can decide how to fit in everything depending on your own needs furthermore the location is unrest realistic you can study literally from anywhere i know i've taken multiple classes from my bedroom but my friends have taken classes from public libraries so it depends on...
whatever is comfortable for you finally my favorite part of online studying is that it is convenient online studying allows you to access your classes from anywhere and at any time you want there is time difference issues for many of the

international

student

s so just remember just log into your moodle place pages and you can access all the classes through there at any time in terms of platforms that we use for online learning it varies a lot from professors to faculties so make sure you check your moodle page or email before the term starts and they will have emailed you where the classes will be taught mostly um it's going to be taught either through blackboard collaborate microsoft teams or zoom depending on your professor's preferences and if for some reason you don't know how to use any of these resources feel free to email the unslbit team and they will help you through the process next up an important part of next up an important part of online learning is how to communicate with professors i personally email my professors before the term starts to introduce myself and ask for any tips that they might have for a

student

who's going to take their class this allows your professors to know early on that who you are and what you're looking forward to in the class furthermore moodle forms are generally used a lot in unsw it allows you to have a discussion with your professors your classmates so if your class has a setup definitely use that don't be...
afraid to ask any questions no question is wrong you might find that other

student

s might be facing same problems as you finally in my two years here i've noticed that most unsw professors are really friendly and willing to help you out so don't be afraid to reach out to them at any time okay so what are some tips of studying online as i said earlier studying online isn't the easiest task but you learn how to cope with it if you implement a few basic strategies while there are many ways to study online i have noticed that a few include staying on track from week one onwards make sure you write notes in class make sure you write to-do list for me i love writing tasks i have to complete or questions i have to ask on colorful poster draws and i put it all around my room so i don't forget about it so figure out what method works best for you furthermore furthermore connect video classmates early on in term most subjects make study groups through facebook or microsoft teams so make sure to join those and don't just talk to them and they will probably help you make group projects at the end as well finally if you're offshore

student

you might deal with time difference so choose your classes that work best for you unislv does offer multiple timings for the same class so figure out what breaks first for your schedule and finally for everyone time management is key i learned this the hard way so i just want to give a quick tip that plan your day properly make...
sure you take breaks i know studying is important and you will get stressed at times so it's important to take mini breaks throughout your day and figure out what makes you relaxed and happy and do that throughout the day now in regards to studying in person there are a few tips to consider firstly locate your classroom as soon as possible uslb has a really big campus and make sure you know where you want to be and where you have to go for your classes universe and lost on campus are just some of the apps used by unsw

student

s to find their way across campus the next important thing for any

student

is wi-fi because without that legit we can't do anything so univite is the wi-fi connection we use and it's pretty simple to connect to it you just need to use your zed id and dead id password to verify your account now in terms of studying in in person firstly leave your home in advance as i mentioned unizelle view is pretty big and there are high chances that you will get lost in the first time you're trying to locate a classroom so just leave some time to do your commute next engage in your campus committee community unizlb has a lot of activities going on daily on campus so make sure to check them out either through our website or to your organization pages get as involved as you can as that will definitely make your university experience amazing next build designated study time as

international

student

s when we move to a different country we get busy with all...
the activities that's going around us but but at the end of the day we are here to um study so it is really important to plan out what you're going to do where you're going to study and how you're going to complete your pro projects finally explore the campus you're lucky that you're currently on shore so make sure to go around campus see the amazing little hidden places around unsw and talk to new people okay now i'll shift the gears a bit and explain to you what a culture mentored i have personally been a mentor for a year now and i'm so grateful i got the opportunity to join this program so we basically are a group of local and local and

international

student

s from diverse backgrounds helping

international

student

s who are just coming in um to transition into studying at unsw whether onshore or offshore we are here to help you out and make you feel more at home at unsw as we have a bit more experience than you we can help answer any questions you might have to resolve any issues you might be facing so how do you apply to be in the program it's pretty simple you can just use this qr code and answer a few questions and then we'll match you with a mentor that is the most suitable for you in terms of what we are looking for in addition to that you can just search culture mentor on google and you'll find out or find more about them and then once you're matched with a mentor you can have one-to-one mentoring sessions with them and...
discuss any issues you might be having and they can help you out with that other than the culture mentor program there are many other resources that unzeldi has to offer for example there's the prepping for success series which are workshops designed to help

student

s at succeed at university kenya and i myself design ran one of the sessions which was about online learning and how to make friends in an online setting so i would definitely recommend going to those and attending those furthermore their support services like the

student

support advisor the peer live chat and the

international

student

alumni mentors all these resources are amazing and i'm always there to help you out i myself have used a few of them when i was facing difficulties and i can assure you they will be the best places to go if you are facing any problems i've had great experience using them so would definitely recommend reaching out if you ever face a problem that's it for me if you have any questions please submit them and thank you so much over to you kenny all righty thank you provo our last speaker today is steph from arc who'll take you through everything and anything about arc and how to join hello hello everybody um it is so good to be with you here today and and chat with you all my name is steph i look after all things well-being at arc um you're probably wondering what is arc though so think about ark as a big like umbrella over everything that's outside the...
classroom all of the fun stuff all of the extracurriculars and all of that good things but i have a lot to tell you about what we do before i do get into it i have a challenge for you the challenge is if you are on campus currently and you're sitting out on one of the screens and you're having a little look around turn around to the person next to you maybe you might need to do a shuffle go find someone and introduce yourself tell them your name what you're studying maybe what year you're in if you're a first year or not and introduce yourself if you are joining us online my other challenge is for you to jot down maybe a fun fact maybe your favorite color a couple things on a piece of paper which we're going to use later when i tell you all about speed friending so while you're meeting your friend let me tell you a little bit more about arc about what it is and what it's all about at arc we want you to experience everything um all of the good stuff like clubs societies volunteering wellness and heaps heaps more there is something for everyone at arc and awesome opportunities for you to get involved and have a lot of fun while at uni the first thing i'm going to tell you about is clubs and societies there are over 300 different clubs and societies there is literally something for everyone my challenge for you is to join three the first one is one that's your faculty one awesome place to find out about what's going on different...
classes get support if you need it those sorts of things the second one is something that you already know you love maybe it's like a sport club maybe it is like a hobby club maybe it's just one around your cultural religion join one of those and the third one is what we're going to do something like what kenny did join something you never thought you'd join maybe it's board game society maybe it's something else um a real wild card of a club the best way to to get out of your comfort zones is to join something maybe you don't know too much about make some awesome friends and the rest is history so that is clubs the next thing i'm going to tell you about is sport i myself am not a very sporty person but there are so many different sport clubs to do you don't have to be into sport maybe you've never even played a sport before there are things from rugby to underwater rugby with 35 different sport clubs you can play socially just have some fun do it with some friends or you can go to nationals you can represent unsw across the country with other unis awesome awesome opportunity so definitely get involved with sport if it's not for fun it can be just to look after your body and your mind it's another great opportunity but there's so many more ways to get involved whether it be through creativity sustainability or just joining a community we have got you covered there's way too much for me to tell you all of them so i've...
picked out a couple that i think you guys will enjoy the most the first one being culture cafe um awesome program this is all about like really seeing all the different cultures at unsw you get to come together learn a lot learn about aussie culture as well like how do you order a coffee what is a flat white um what about like opal cards and like getting on public transport and all that stuff that you just kind of have to learn when you get here we're ready to tell you all about it another program that is maybe one of my favorites is arc goes to this one is literally just get on some buses get on with some friends and go and travel all around sydney and new south wales and just have fun you are guaranteed to have a new best friend at the end of the trip as well as seeing some incredible hidden treasures um you're lucky enough that we're sharing them with you so get excited for that the other thing that i will mention is volunteers united again i have some bias maybe one of my favorite programs this one is the largest of its kind in australia the idea is that you get to volunteer around your schedule so super flexibly when you want to on your terms and giving back to different communities having that opportunity to really get involved but also give back of course i wouldn't i wouldn't not talk about wellness i can't help myself um but let's let's talk wellness c2 has done a great job of telling you all of the awesome services that exist at unsw...
but arc wellness is also here to support you if and when you need it we want to make sure that you're taking care of yourself but you're also taking care of your peers so we do that through events and activations through resources and tips you name it we probably do it sometimes that does mean that we bring some dogs onto camps and you get to pat them which nobody can complain about so that's just something to look forward to but obviously i can't tell you everything there is so much more that you can get involved with um and the best way to do that is to join arc and to give us a follow so to join arc all you have to do if you're on campus now at alumni at the quad on main walkway there'll be membership tents they have big join arc signs you just have to fill in a form you get a pack of goodies what a win if you are online and you're joining us offshore or somewhere else in the world all you have to do is just type into google join our qnsw and the link will pop up again it's a super quick form that just means you get to access all of the stuff i've talked about plus heaps more things like the src and pgc things like events on campus things like legal help there is so much but how can you learn about all of those things head to our website link on screen now also give us a follow on social media there is so much more that i couldn't tell you about but before i do leave you it is o week so hopefully you have an awesome time um make sure...
to get out to a campus tour and also make sure to do some speed friending i know i i told you i'd be back you shouldn't be shocked but it can be scary the idea of like meeting heaps of people and talking to them all and not knowing half of what's going on but i promise you i pinky promise you it's not that scary um and that speed friending is the best way to make new friends at uni so it's happening on campus every day it's also happening online every day so for those guys that wrote down your little notes tomorrow 2 p.m join an online speed running session and you're all ready you've got your fun fact it's going to be an awesome time so nice to meet you all if you ever see me on campus give me a wave have an awesome time at uni already thank you stephanie ark is definitely a great resource to help make friends at unsw now we've come to the part of the event where we answer your questions as i mentioned in the beginning we've cleared the questions you've submitted during your registration process our knowledgeable presenters are here to answer them for you so first of all thank you to our presenters for today we're so grateful that you share your expertise with all our friends both online and offline so in terms of the questions i'll kick things off with one for natalie and feel free for the presenters if you have something to say just chip in when the speaker's finished so natalie a

student

has asked i am sure...
about flying to australia at the moment because i'm of the uncertainty due to covid and previous australian board restrictions can i continue to study online natalie great question and when we're being asked a lot at the moment you can absolutely continue to study online we're really conscious that

student

s are having different reasons for deciding to stay in country whether it's the cost of travel it's the concern of travel it's a range of issues and we're really conscious of that and we don't want to cause

student

s any unnecessary anxiety we want to support their decision at the moment so absolutely you can study online and also you can start to transition back to australia and would be happy to help you get into a class on campus yeah flexibility would definitely be much appreciated uh so another question for natalie and louise as well so a

student

asks what do i need to do when i arrive in australia and how do i arrange transport for the from the airport to my accommodation um so i i mentioned when i was giving my presentation about a wonderful travel concierge page so check that out um just google it or you can go to the

student

life page and and and direct from there so that will have all information about arriving in australia there's also a link on there to our airport pickup which is a free service from the airport to either campus or to your accommodation so there's lots of information on that page we've even got a...
checklist on what to do before you leave and lots of information about vaccinations and so on we're also updating it all the time because i know at this point in time things change really quickly so so it's being updated really regularly so you'll find up-to-date information there travel concierge go to that page awesome thanks louise and i just wanted to add to that there's two ways you can also just talk to someone so you can go online to the nucleus it has a long online service to chat but on a lot of the

international

pages we have our live chat which is actually talking to another

student

who's already here in australia an

international

student

and they'll be able to also help just even direct you to the right page the right information and we want to make sure you're supported all the way through that's really great to hear so paula these questions for you so a

student

asks some of my courses have been rolled in having to show them a moodle what should i do okay it's a good question because i had the same question when i started as well so when you start during the first before the first week your moodle page should have your course on it if it doesn't make sure the email professor reach out to nucleus they might be able to help you out but it should take um first week before first week starts you should be able to see it most likely i know we get really impatient we're waiting for it like two three weeks beforehand it...
doesn't show up so just wait for a while yeah yeah i was just a little anxious but yeah i was so um also a

student

asks who do i talk to if i need academic advising so things like enrollment making an academic progression plan and so on so yeah so um

international

advisors um nucleus might be able to help also if you go to unsw website you will see progression plans on it which are really helpful to go through because they have all the steps of how to complete your degree i found it really helpful for mine and i definitely recommend checking them out just search your course name and you should see a progression plan for that okay awesome and instead don't forget your handbook i know it's it's can seem a little boring but it's got so much valuable information in there so yeah start with the handbook yeah definitely so um this question is for provo as well as steph um a

student

asks how do you meet new people and stay connected from overseas i will take it away first um good question because something we're all thinking and something we're all wondering um a cup okay not a couple a thousand different ways firstly as i've already mentioned huge fan of speed friending um so take the opportunities as they come so in o-week there is so many different activities and so many ways that you can go and make some friends and get amongst it um speed friending definitely one of them other things that you can do is there like imagine all of the opportunities...
rolled into one that is what unsw is um so whether it be getting involved with the club societies making friends through that in your courses as well even if it's like online doing those zoom courses and in those breakout rooms so many opportunities to to connect with people there so i just suggest like there's so much out there but take every little opportunity as a little connection opportunity that you can um so yes hopefully the people on campus that are sitting next to each other and are already bffs because i asked you to be so one opportunity down a thousand to go just to expand on that um definitely clubs and societies i've made most of my best friends through that definitely recommend that in addition to that i know classes online get a little tiring and you don't want to be in there but the chats for zoom chats or team chats they're your best friends um just talk to people make friends with that you might find someone from the same country as you so just reach out to them just cold message them um i think that's the best way that will also help you make um good projects at the end also their unsw whatsapp chats facebook chats so just join them find what suits you suits your needs and reach out to those people all right so can i just add two more yeah sure okay um one of the things that just started last year was also the discord channels which have been really popular and people can choose to go by interest or by country or and so i think...
that's a really great place to go and meet friends and we've got a new program starting this year which we're doing with arc called the virtual houses program and as much as the team doesn't like me explaining all this i think about like the harry potter sorting hat like you get sorted into a house and then you have interhouse competitions that's all going to also happen online and i think it's a nice way that if you make some friends in like a house you can transfer that friendship to here in australia once you arrive so just another good one yeah definitely so so many opportunities find your passion and most importantly join tomorrow's speed friending hell yeah okay and steph this was for you as well uh a

student

asks where can i find support for newly commenced phd

student

s specifically yeah awesome um first thing is that all of the stuff that we've talked about today like all

student

s get all things so all of the support services that you've already heard of may already know um they are also for you but if you are a specific phd

student

and just do need that support there's a couple other places you can get it the first one is the pgc so it's the postgraduate council what those are is a bunch of

student

s that represent you as postgrads they do a huge amount of things from like events some of them could be like networking style education style or just like let's meet up and talk about what we're experiencing um they also...
then have a bunch of different things like resources anything that sort of comes up that could just exist as a phd

student

they will have you covered something else that phd does phd pgc does have is like spaces on campus something like the post grad lounge i i'm just gonna shout out great space uh essentially as a postgrad

student

at arc you can come and get like your key card sorted to get space in the post grad lounge which is like only post grad

student

s don't have to deal with us undergrads ruining things um really good good space but the other thing is that your supervisor is there for you that's your first point of call so if you do need help if you are finding that you know you're doing this phd in and struggling um your supervisor is always your first point of call and they will be more than happy to answer those questions give you support and point you in the right direction so your supervisor but also pgc all right awesome another one of you steph oh you're really popular today steph um so are there any

student

unions for taiwanese

student

s oh my gosh yes so 300 clubs and societies of course there's going to be a taiwanese society we have got the taiwanese

student

s association or tsa tsa is one of 51 different

international

and cultural clubs and societies so whether you're from taiwan or literally anywhere else in the world there's probably a club or society that represents your cultural group if not i challenge you to make one um...
definitely check them all out i'll probably get to at some point in the future of how to join clubs and societies but if i don't for now you're going to join arc because we've already we've already spoken about that um once you join arc you get a little access into this thing called spark and then through spark you can join all of the clubs and societies that you want um and if tsa is one of them super exciting um from there then they'll keep you updated of what sort of things they're doing what they're up to as well as the other 50 cultural clubs so yes there is something for everyone awesome thanks steph so now on to you see though uh slightly more somber but i think an important question a

student

asks how do you deal with isolation as an

international

student

in australia yeah i think it's really important to uh important question because um as an

international

student

myself like over the past two years it's been really hard being away from families and friends and like uh you might feel isolated at some point and i think my suggestion is to just stay connected with your friends and family back home i try to call my parents every now and then check in how they're doing how my cousins are doing and also staying connected with my friends either studying with them online or just checking up on them and also try to have a support network um here in australia uh you can make friends as stephan puffer pointed out clemson societies a...
lot of my close friends are people that i met in clubs and also try to get off your comfort zone talk to someone at your tutorials two of my flatmates that i live right now are from the first streets that i met in first year so yeah just get off the comfort zone try to make friends speed friending join arc all the stuff that staff pointed out yeah awesome yeah it's great to hear situ and yeah definitely it's okay to say that you're not okay sometimes definitely um yeah so the next question for you see through a

student

asks can i use my med support despite having a contract with another oshc's company yeah metabank support line that i mentioned in my presentation before is available for all all unsp

international

student

s and it's available 24 7 as well at free of charge but uh just to remind you that medibank is the preferred supplier at unsw and if you're not with them it's still okay but if you do want to change it it's pretty simple as well okay awesome so this question is for you natalie so um as soon as what are the covet safety processes that unsw has placed regarding being on campus really good question i think it's also really important that these do change regularly um and to know that um those updates will always come to you through the newsletter that you'll get every week into your inbox so at the moment we are asking

student

s to check in to the building that you go into or the classroom that you go into and we're...
asking you to wear masks inside the classroom um outside on campus it's really a personal preference but even when i'm walking around today i'm seeing lots of

student

s with masks on which i i think is just a really good sign of

student

s caring about each other as a community um and so that's all we're really asking to do is think about each other care about one another and just follow those protocols as they will keep probably changing yeah definitely thanks and this question uh goes to see-through and louise so the

student

asks how do i access mentor support and will it affect my visa um yup so januszo has assigned mentoring before has a lot of services to support your mental health and first point of contact for you should be mental health connect and they will connect you with any kind of services that you may need and uh there's also um if you are having crisis outside of after hours we also have a mentor back uh medibank hotline so you can give it a call 24 7 as well and in terms of your second question um it will not affect your visa and as i mentioned it's all confidential no one will know about it unless um if you are if you are in danger or if you are in uh if if you're in danger or someone else is in danger uh we will have to make that information available but otherwise it's all confidential all right thanks and pruva so a

student

asks how do i pay my fees good question that's important okay so two ways um firstly you will...
receive an email from unsw to pay your fees that should have the link on it um in terms of how you paid it should tell you all the instructions just click on the link um i'll direct you to my unsw and on my unsw even if you don't get an email so you can go to my unisw and figure it out as well but there should be a fees tab and you just click on it you go through the whole process pretty self-explanatory once you reach my unit's w so yeah my units will be your place to go yeah definitely it's just like the one-stop shop basically so um louise natalie someone has asked is it possible to take lab subjects online can all subjects be offered at usblue be taken online yeah so um it's going to really depend on your course and your program and we've got all that information on the website so if you go to the faqs the covet faqs for

student

s it will list the courses where it may not be possible to do a lab but most labs for most courses are now available and you'll just you know with any questions you've got reach out to your faculty and they'll be able to answer questions about that but yeah do you have anything to share as a

student

have you had any problems with accessing labs and things uh i study medicine and all of our labs have been online for the past two years so i don't see a point that i think it'll still be available but email madfaq or the faculties yeah definitely so steph you mentioned earlier about the the perks of joining...
spark so what exactly is it and how does one go make about making an account hell yeah um so spark imagine it is your online portal for arc so all the good things are on there think like joining clubs and societies signing up for volunteering programs booking spaces finding information all of that stuff lives on spark so that's what it is how do you get there firstly join arc so when you join it completely free no strings attached just join and have fun with us you get a little login thing so that's where you like fully to your inbox get an email with the link click it make your password um and you're logged in then that's save your password by the way keep that it's important that's then where you can keep going back to throughout your years at uni to get all the stuff that you need as your little arc hub if you will online okay awesome so um porvo a

student

asks is a

student

card necessary you're studying overseas and if not how do you access the library resources okay so

student

card is not necessary that much if you're starting online most of the resources can be accessed through your email accounts that id is that id password if you're accessing library resources that's how you sign in my unsw that's how you sign it so it's basically that username and password that you need once you come on campus that's when you will need a

student

id to access different rooms on campus different buildings um library as well you check...
out books through that so that's when you will need it more yeah for sure and be sure to save your um old

student

cards because you know you get stickers from the clubs and stuff so it's nice to see like all the different stickers you've collected can i just say too if there's any if you have any trouble with signing up with getting your zid and things like that just contact the the hub definitely definitely so um now natalie this question's for you and it's my it's about my favorite time this season so how exams be held does this differ depending on whether you're able to come on campus or study online um it's a very very good question i think you're right it's really going to depend if you're an online

student

or a face-to-face

student

what i would say is please don't worry if you're an on if you've chosen to study online this semester you'll be able to do your exams online we won't be requiring you to make your way to australia for your exams and if you're here face to face there will be an option what i would say is all of that is being worked out at the moment and you'll get emails well in advance of your exams to let you know how you're going to be completing your exam i'd probably again look to our

student

s for any information around how you've had your experience over exams in the last couple of years i can take that so i'm a master of commerce

student

so any business school...

student

i think this will be helpful for you guys most exams are 24 hours long depending on the professor depends but like most of my exams have been 24 hours that means that you can access the exam at any time for 24 hours submit your answer within the 24 hours this is done so that people with different time difference can access it depending on their needs um other than that professors might have two to three hours exam um it just really depends on your course faculty member so yeah just just look out for emails from your professor so that's how online exams are set up yeah anything else you guys want to add okay okay definitely definitely and yeah and as netflix pointed out there's plenty of unicef does a great job in reminding you and all the different things you know exams because i think they understand that it can be a stressful time for people so please for everyone who's watching please enjoy yourself now exams are still very very far away so you can think about that when it comes a bit closer to time so uh this question's for c2 and steph uh

student

asks how do you stay motivated when studying online um yeah studying online is pretty hard and especially when it's in lockdown but what i try to do is form uh study groups of my friends but to have zoom calls or study with my flatmates and yeah just have a set amount of time that you will study each day as well and try to stick to have a schedule have a list of things to do each day which really...
helps to like pace your studies uh out and don't cram mainly yeah love it um to add on to that i think like yeah absolutely having friends uh the best thing but maybe you're like i don't have a friend yet speed friendly no i'm okay um but best way to i would definitely try and um make a friend in the course that you have um because then it's also you'll message them be like are you going to the lecture oh you okay i'll come too i guess so have a friend in a course best way to just like make sure you're on top of it they'll keep you motivated my tip to do that if you are in person it can be a lot easier easier to just go up to someone and be like you in this classroom i'm confused are you confused and they'll also say yes so yeah great way to do that in person but if you're online breakout rooms you're going to be your best friend when you are in those breakout rooms it just makes it so much easier instead of in front of the whole class um just chatting to the people maybe it's like a five minute activity turn your camera on say hello introduce yourself and then ask like do you guys have facebook or whatsapp or whatever it is do you want to like make a group chat so we can chat about the course when we have questions um all that group projects awesome way to make friends in the course as much as you guys are forced together to do a task but you can also then like build on that catch up with coffee catch up for coffee...
after it or have a little online zoom study sesh those sorts of things so having someone in the course super helpful but generally just having people to study with is also amazing as we've mentioned before there are a bunch of discord groups clubs and societies have them but there's also just like a huge amount of them and those can be really good because you'll just have channels where people have study sessions and you don't need to know anyone it's just the fact of like i can see 20 people in that little discord channel studying i've got some low-fi music it's amazing so definitely take advantage of discord i guess the last thing i will say about like motivation and those sorts of things is it's sometimes really good to come back to your why like why are you studying why did you choose to maybe it's because you're like i just love learning maybe you want a six figure job at the end of this all reasons are completely fine but it's so easy to get stuck down to the like exam after exam it's busy i just want to go to sleep um but if you do have that like okay i'm i'm here for a reason i'm here for this it's going to be amazing when this is over this is the journey that i'm going to take to get there it can really help in refocusing and being like as much as i have no motivation now you know i'll pull through i'll get it together um but yeah oh it's really wise can you just quickly add on to that...
yeah sure um there are a lot of

student

s not to say anything against your point but there are a lot of

student

s who um prefer studying alone so for those

student

s like me i can't study with my friends because i get distracted very easily so the score grows and don't work for me personally so to keep myself motivated and i've seen a lot of people in my similar situation just make a to-do list of tasks you want to do daily or weekly and then figure out how you want to allocate your time make sure to take breaks do something fun go for a walk go for a run if you have pets take them for a walk um so it just depends on what you want to do join a discord group or have fun have like chill with them but if you don't want to study with them that's really fine as well um and yeah plan yourself around your schedule in advance so you can take breaks um eventually and if you don't feel motivated one day it's fine to take a break concentrate on your mental health it's okay you want like if you plan yourself plan your schedule then you won't fall back um so it's okay if you take a day break and just relax for a day so it definitely is awesome to hear these kind of diverse perspectives so louise this one's back to you so a question asks what happens if i just self-isolate or want to change delivery modes after i start can i switch to online study so again i think is you know hopefully fingers crossed if you're onshore face-to-face study will be...
the way it goes for the term but you know as we all know things change fairly quickly so we'll keep you up to date on that there's regular newsletters that go out if you're still coming if you're still at home and you're coming on shore we're um you can come on shore up until the census date and change from online to face-to-face after the census date you'll need to talk to your faculty it'll be just about space and classes and things like that i'm definitely i'll keep you on the the buzzer louise i'll bring poor in as well for this question so what exactly is an opal card and are

international

student

s entitled to a concession oppo card yeah unfortunately it depends on where you live um and the distance you have to travel so there is a process we've got information on the website about that so just put in the google um opel card and it will explain the formula um which is a little bit different for every state yeah so well a noble cat sorry what is it an opal cut is what we use yes on on public transport here so whether it be the bus the train the light rail yeah um but you could this was you show your credit card now as well so yeah you can use it or your phone or your phone as well we're totally modern here technology is a wonderful thing so um natalie this one's for you so a

student

asks what safeguards are there against discrimination on campus wow that's an excellent question and i i firstly want to say we have...
a zero tolerance for any form of discrimination any form of violence on campus we have a very strong policy and process around that at the university and the tolerance is zero so i want to make that really clear first of all i think unsw prides itself on being a really safe inclusive diverse community and i'd look to again our

student

s to talk about some of their experiences i think it's really important to know where you can go i think if anything happens to you and i want

student

s to know that we are here to support you if you do experience any form of discrimination so um obviously shannon spoke earlier that there's always security so 24 7 you can go there which i think is always great to know because sometimes things happen outside of hours and um you know i've worked really closely with the security team for about two years now they're an amazing bunch of people who are always very willing and happy to help um there's also in the ways in my team the

student

support advisors who you can also reach out to to have a conversation as well and there's also a confidential portal where you can also report anything that has happened to you at campus so it doesn't have to have your name attached to it you can report it just so that it's being acknowledged and we are making sure we're always addressing any issues on campus so they're probably the ways i'd go and i'd suggest that steph would probably also mention that arc has a...
legal service as well and that's always a really great place to go as well but again i'd really reach out to my

student

s here to see if you wanted to add anything um just in terms of reporting uh you know we also have a sexual harassment reporting portal which is really important so if you face any kind of sexual harassment or sexual assault on campus off campus please do report it so that uh you can make sure that it doesn't happen again for you and every everyone else as well thank you that's an excellent point yeah definitely i think it's really great to hear both through this panel as well through your presentations that

student

s are supported regardless what is social academic um health and well-being you know there's always a place for

student

s to go to if they have questions concerns and anything they need now all right so this is the last question and you know it'll be your last time to say anything for our

student

s watching today uh we'll go starting from uh natalie right the way down so do you have any other advice for

international

student

s that either here in australia or joining us from overseas i do i think i firstly want to say we are just so excited that the university is feeling open again and seeing

student

s on campus we are a university that has approximately 30

international

student

s so our community is extremely diverse and so i just want every

international

student

to know that you are

welcome

that we love having you here...
and if you're not here on um onshore yet we cannot wait to see you and if you're online we're still going to keep supporting you until you're able to get here to australia yeah and i just want to echo what that's saying but look um one of the things that i think is really important is that you you reach out if you need help um whether it be for study whether it be for my opal cards not working whatever you reach out to somebody here on campus and this we've gone through lots of the different support services today but i'll just remind you about our amazing

student

support advisor team are there for the smallest of questions and getting started and starting well and right on campus or off campus whatever just reach out with whatever however small that question is but because of the way the university works the universities work you've got to be reaching out and there's lots lots lots of ways to do that so yeah that's my advice uh yeah i totally agree to reach out to a lot of services there's so many services available at unsw so please do reach out and also get out of your comfort zone uh do things that you have never done before and make friends it's really important and also just a self-promo that src will be promoting for your rights and reach out to us as well yeah exactly what you do and everyone else said step out of your comfort zone enjoy unsw there's so much to experience here so don't be afraid to join something...
new join a new club go to speed branding do whatever you want to do because you're here to experience a new life new you're stepping outside your own hometown so make sure to take the whole advantage of unasw do what makes you happy don't be scared to take a break if you have to from like friends or whatever you want to do just do what's best for yourself love that um my tip of the day is um it's so okay if you're like terrified right now or if you are like i they have mentioned so many things today and i can't possibly remember all of this um it's so fun i think like every new

student

is experiencing the same thing of being like so overwhelmed there's so much going on we tell you to go talk to someone and you're like there's no way that's going to happen it's absolutely okay to be stressing right now but just know that every other

student

is feeling the same way every other

student

that you interact with whether it be online or in person is hoping that you'll reach out and say hello they're hoping that there'll be someone else that goes are you also same right here so it is scary but i promise you everyone else is feeling it and you'll make some awesome memories at uni so good luck yeah definitely definitely and i suppose for myself as i mentioned at the start of my opening address you know we sometimes wish we had a manual when it comes to life but you know unfortunately there isn't no i might not have...
known all the answers now but hopefully as our wonderful panelists have shown there are places for you to search for those answers now uh thanks again to our panelists for speaking today if you have any questions after this event feel free to visit us at the

welcome

center that opens next tuesday the 15th of february in the commerce courtyard will be open monday to friday 9-5 p.m from next tuesday onwards you can also check out our

international

student

life page or the

international

student

orientation page where you can find useful information updated regularly make sure you take advantage of all the campus uh on-campus and virtual offerings that are available as our speakers have mentioned and you can find them all in the websites on this slide right here if you're online or take a picture if you're watching on the screens the recordings event will also be made available soon on the

international

student

life page thank you for joining today

welcome

to nsw we're so happy to have you here and all the best for your first term at unsw have a great week everyone thank you you