Cómo ser un buen líder gestionando equipos en la empresa⎮Sergio Fernandez

Someone remind me what we are going to talk about today we are going to talk about managing which teams before starting the usual commitments I promise to be here giving my all and what I ask of you is today I can promise you to be here giving everything if you have a question a question raise your hand a comment you do it or it seems instead of being a passive attitude that we are in an attitude of taking advantage of the afternoon yes or no the retreat is beautiful I don't know if you have seen it at all I say hey since I'm not in the retreat breathing fresh air since I'm here we're going to learn something I have your commitment to be here one hundred percent if we don't go for it doubts questions dissent raise your hand and we'll talk to you it seems good because today we're going to talk about a minor topic that Maybe it probably doesn't interest many people, but it's the topic of how to manage teams.

We're going to talk about this today. Well, there are several ideas. The first idea is that a team is managed well when you have a purpose. You know that I'm a big fan of the topic of purpose. It is a seminar that is going to die with purpose and those of you who missed it will no longer be able to do it because it is only online so if anyone wants to see it online in positive thinking point of rege there you have it, it is a great price The one is practically given away but that was a course on personal purpose but notice that when we talk about teams we are talking about exactly the same thing.

A team is managed well when a team has a purpose because there are countries or there are companies or there are organizations that are not familiar, be careful not to They are managed well or they have problems because they do not have a purpose. Imagine that you and your partner have no purpose. There will be problems. Imagine how good Spain is. We are clearly seeing it as a country with no purpose for years and problems arise permanently because we do not have a clear vision of where to go. Well, in your company, in your organization, exactly the same thing happens when you pay attention.

The fact that you have purposes does not mean that you are not going to have simple stress problems, but if you do not have a purpose, you will undoubtedly end up having problems, so today we are going to see 7 keys key number 1 is find the purpose of your organization and if your organization has no purpose close it, there are many in the world the other day I was talking to a person who said that I don't really know what to do with my company and talio Well, close the doors and the Retiro Park smells great. If you don't have to do anything that you don't have to do, you have to do two things in life, one drink clean water, two breathe, why do you end up dying, if you have very small creatures, take care of them, but the rest we don't have to do anything this we understand so if you don't have an organization with a purpose create one with a purpose redirect the until it has a purpose movie to understand these there is that I love movies books movie to understand this or braveheart have you seen this movie who have you seen braveheart have you seen what English pronunciation is obvious that I was in London there making a fool of myself for a year until I managed to be understood another day I will tell you how I learned English I used to watch BBC2 you know that there they have the same as here we have the congress of the senate, if anyone knows what the senate is for, explain it to me later when you're done.

Well, there you have the House of Lords, and no one understands what it's for either, but he speaks very good English and they broadcast it on BBC2, and here I am, while I was eating, I repeated three times. and since they have very good English, well, that's how I learned English, paired with a dad who tells true stories and braveheart, ave break because the day to people so that they even go and risk their lives in favor of their team of their organization because they have to because they have a purpose the main idea of ​​all this is having a purpose it makes people move of course you can also move people with a whip but we are in the 21st century I believe that the conscious and evolutionary level and technology that we have could demand a little more from us although sometimes it is not noticeable so this is the idea we are going to have a purpose I as a metaphor with this and I say today had a you go on vacation and you go out with the car he tells me I'm going to Cádiz, you take the car, save a puncture at 300 and what do you do, alter your vacation plan or change the wheels and continue on vacation.

Any doubts or what worries me is that there are good beaches there and if you have a puncture, what do you do, fix it like this and It's still good because when a team has a purpose when it punctures because what we know is that the teams are going to puncture sooner or later because in life there are things things happen in the other in the middle a presence is to the parked car and sends a blow I say no It's not like you hit someone and the car crashed and you crashed into a piece of sheet metal that you think is yours but they didn't hit you.

I mean, things in life happen, sometimes a car hits another. Sometimes you happen I understand what I'm doing sometimes things happen so when those things happen having a purpose helps the team move forward so I imagine that now someone would ask me okay all this is very good but this how did it come down to earth someone has any questions, what a good question braveheart was prepared and no more as a practical key before a person joins the team, ask them what their purpose in life is because if their purpose aligns with that of the team, they will undoubtedly end up seeing friction or they will not end up seeing more agreement or less but sooner or later the paths end up finding each other but if a person with a certain purpose joins a team that has another purpose there are companies whose only purpose is to make money if there is a person who has a different purpose than that never In the end, each organization, each company, each country, each family has a different purpose.

If you ask the person what the purpose is and you get them to tell you the truth, you, on the other hand, are clear about what it is. the purpose of your organization that, sooner or later, will end up adding up to problems, but it will be more complicated for problems to arise. Those who are there have a purpose that adds to that of the organization, okay, Sergio, but what if it doesn't add up, then if it doesn't add up, you know what it's like to look for new horizons, friends, life is too short from my point of view to be in organizations whose purpose we don't share.

Or if you are an entrepreneur, life is too short to have people in your organization who do not share the purpose because you are disrupting the purpose of the organization and what you are doing is also disrupting the life of that person who has another purpose that does not exist. He is complying because he is in your organization you understand what I am saying so since he is in your organization he is not being able to take his life where he has to take it watch another movie you want another movie another movie it just occurred to me at the end of now you have seen up In the air up in the air is a film by Jorge Clooney who is dedicated to firing people professionally, sounds like this film is a man who lives on airplanes and travels around the United States firing people.

The first time I saw this film I said what a joke. the guy but the second time I saw the movie because good movies you have to see them at least twice because the first time you miss things the second time I saw the movie I said what a genius I'll tell you why because the guy I don't know if Do you remember that there is a moment when he is going to fire a person and he tells him to do the reading, how you do the reading, this creation of a political site will be complicated if we do it from a spiritual site, you will understand what I am talking about, okay, come closer to this person. and he tells him I see in your resume that you studied I don't know if cordon bleu or I don't remember I don't know anything about cooking and then you tell him you studied this yes yes you wanted to be when I was young I wanted to be a cook and you have done everything Life in this company lies, he tells you, I'm going to fire you and see if with luck you can still recover your dreams and dedicate yourself to what you came to this world to do.

No, you did it that beautifully, but basically he comes to tell you this. It is understood that person was unhappy because he was in a company whose purpose and mission they did not share, so friends, organizations have a purpose and the ideal is that we are in organizations surrounded by human beings who share that purpose and from there things are more beautiful by the way. I believe that asking life from my point of view is asking for less than what life is willing to offer us, I'm not even saying what you should have, it's less than what life is willing to give you, so let's go. with the key number two that the key number two is to define the organizational culture what I am telling you here, by the way, I have not said it, it is a summary of part of what we have in the master of entrepreneurs master or dotcom entrepreneurs there is a session that is of vision culture and what I am telling here is the summary of the summary of the summary of part of what we tell in the master's degree.

It is worth in case anyone is interested in going deeper, knowing that it has that there organizational culture, hey, what is culture, culture is what what happens and what happens every day this is culture something as simple as that what is culture is the way things are done around here your house your home has a culture your family will have another maybe it looks similar Maybe not your extended family, I mean the company you work for has a different culture and what the culture is is the way things are done here in your house, hey when you finish eating, do you clear the table or not?

It's the culture, hey, clothes are ironed every day, they are ironed once a week, that's the culture, today here things are spoken normally, they talk shouting, today here, things are said or not said, that's the culture, it's something so simple as this, there is a phrase that fascinates me that is very classic, very typical when we talk about management, which is that of strategy, culture is eaten for breakfast, forgive me for dissolving, culture is eaten, strategy is eaten for breakfast, let me I explained it, you arrive at a company and you say this is my strategy and you know that Excel there is a phrase that says Excel supports everything Excel supports everything then you arrive and say this is the strategy then it reaches the culture in the morning and I see a little bit of strategy here and whether it's breakfast time there's nothing left of the strategy, you understand the phrase how culture sweeps away everything the culture of an organization is what makes things happen or what makes things happen. things don't happen, I was in some courses a while ago in the US working on the topic of culture strategy and one of the things that they constantly told us and that I was later able to verify to be true is that the strategy doesn't matter if the strategy doesn't happen.

It is in accordance with the culture, it absolutely does not matter, a company that does not have the culture, I do not know what to tell you about me, I know about holding meetings, you tell the strategy, we are going to hold meetings because it is good that there are meetings and then we will share the strategy and such. they will do the first week point the second week the culture has eaten the strategy for breakfast so once we know what culture is we are going to see how we define the culture of an organization because in order to manage a team we need to have a clear culture up to this point well then we continue this culture as we define it we go with several of us from the entrepreneur master we define it in several points we go with them the first of them purpose you already know mission purpose is that I say it again just like you don't go on vacation Without a clear destiny, starting a company or starting an organization without a clear destiny is a mistake and that will end badly and there are people who start without a mission.

This does not mean that you change it along the path that many times you have to pivot, you have to change but have a clear spirit of where we are going that facilitates the management of teams so what do I need to say a culture first have a clear mission have a clear purpose next have a vision notice that the purpose is what I am going to help in the world and the vision is how I am going to do it how we are going to be in five or ten years how many people here are clear about a five-year project in their life how many people have to create a five-year project in their life others go Or it's not that I don't take it or love it, I mean, go do the urgent things as soon as possible or let's be clear about 10, I wonder, no, 10 more years, no, it can't be for God's sake, we need to have plans for 5 and 10 years, yes.

You don't have five or ten year plans. Someone is going to design a five to ten year plan for you. You don't realize it's going to reach someone and they're going to think about it for you. It's better that you think about it and the same with organizations. Last year, for example, we didn't even say a three-year plan. We are going to make a strategic change and we are going to take the organization to this place and that marks the line of all the decisions we make every day and that does not mean that everything is perfect or that everything is clear or that one day things don't go wrong, that means that you know where you are going, following the example, you go on vacation, you have a flat tire, it's great, you fix the wheel, but you are still on a trip to Cadiz, in the metaphor we were talking about before, I don't, it doesn't change your mind.

The journey makes it a little slower but it doesn't change it so we said first define mission then we said second define vision which is how I see myself in 5 in 10 years the mission is how I serve others and pp what is the purpose to disseminate and democratize toolspersonal and professional development so that anyone who wants to have a more full and meaningful life can do so regardless of their income level, their purchasing power, their place of residence, it is understood and that marks everything we do, that marks us uploading free videos that marks that I continue writing books that marks everything we do that marks that we finance that marks that the programs are low cost that is the purpose the vision the vision now we have said in three years we are going to be an eminently technological company 51% of Our income has to come from online training because that will allow us to reach more people and lower costs even more, which is something that has me almost obsessed within iu pp.

You understand what I am saying, the vision versus the mission is understood by example great values ​​values ​​are the principles that you follow when making decisions and you have to have clearly defined values ​​in the organization there is an exercise that I recommend it is impressive it is an activity that you will never forget to the people who do it and retire with your company, your CV can be a company because in a neighborhood association, understanding me as a church is that it doesn't matter what team we are talking about, retire or one afternoon or such and we are going to define what the values ​​are here we are going to define what the values ​​are and this is how you define them and what you do participate cesc participate all the people who are involved in that team so that they can define those values ​​we in and pp the people who have come to our headquarters on Castelló Street As soon as you enter, the first thing you see is a minimalist headquarters, it is all white and the first thing you see as soon as you enter are the values ​​that are posted at the entrance so that anyone who enters there has it as a reminder to say these are the values. under which this team is governed and defining the values ​​is important because a value is what you read what you give more value what you put before when you have to make decisions by the way what they say we do not live in a society without value that cannot being by definition cannot be what it can be is that we are going to a society with wrong values ​​or that you don't like them or whatever but all the people you say al capone al capone had values ​​it is understood that even the person who least you like it has values ​​what happens is that you believe possibly like me that there are other values ​​that are better we follow objectives it is important to have annual objectives how much you are going to invoice what are the objectives what milestones are you going to achieve because look okay we have the purpose that is very well we have the vision which is where although it is very good but then you have to have objectives hey what is going to happen this quarter how many conferences are we going to do how many videos are we going to upload how many students are we going to serve if you need to have objectives because without objectives organizations will fail. they lose this is essential an organization without objectives ends up crazy does this make sense yes or no in the end of course you wake up people don't really know what to expect or what they have to do or what they shouldn't do it is important that we have objectives and finally a company a team an organization needs a policy policies are the operating rules it's like day to day it's like today here you can be late or not today here you can smoke or not today here the parking lot how it is used today here the kitchen how it is used listen here the meetings where they are held today here in the meetings how long they last is understood that is to say it is like the operational in practice the policies are the operational norms and to the extent possible it is important to have them defined because because any team that has certainty at the Regarding what can be done in a place, there is not going to be a team that is going to work better yes or no so that when you are in a place thinking in terms of countries, you are in a country in which there is legal certainty and you say If I do it, it will happen.

See, that gives more peace of mind than living in a place that says, "If I do, see, I don't know what will happen. It gives more peace of mind. In fact, the countries that are doing best economically are countries that have legal security. The companies that are doing best are companies that have legal certainty because the term does not apply but there are clear rules that everyone knows so that they can be assured that so far so good, someone who has been attentive, key number 3 is I have said it, I haven't said it. I said, I didn't get to tell you because after the publicity key number 3 the anecdote key number 3 I'm going to tell it with an anecdote key number 3 is to hire people align let me tell you an anecdote last year I traveled twice In Japan I spent about a month there getting to know impressive places like Kim Agua, where some of the oldest people on this planet live.

Well, it was a fascinating trip in Japan. They eat well. They are an intelligent people and, as intelligent as they are, they eat well. All smart people do so I didn't have any problems with food while traveling which is saying a lot in my case but one day I passed by a store and there was a juice store and I was excited so I said I could have a juice I like this and then I went in and there was, as you know, this thing that they start to mix in the juice stores that make some very strange things and I, who am a fairly simple person, say well, I want an apple one and that's it then the most It was similar, it was carrot, apple and orange and then center and I say, I tell the gentleman, look at that carrot you see there, apple and orange and so on.

I want it but I only want apple. I say, well, life is not possible, everything is negotiable, that is, all of this. with unfortunate English because there he doesn't speak English even at the airport, I mean it's a surprising thing so the guy tells me no he can't I say well well I say I say everything has a price I mean I say you tell me what a juice is worth of apple, I will understand, I have never discussed a price and I am not going to discuss it now, so it seems fine to me, you give it a price, I will pay it, you say no, it is not a price, it cannot be, but that will depend on the quantity, that is, because You give it a price, I'll pay you and there's no juice.

I say, well, let's do something. I say, I'll buy three juices. I say, but I'll mix all of this as with signs. I say, I want a big cube, and the apple cube, the carrot cube, and The orange one and I open it, you know, it seems good to him and he says no, I'll put the big juice but I'll put it in, I'll say the name but I mean it can't be, it's already mixed, they didn't do it there, yes, I saw everyone else, yet another man. there all this with infinite patience I recognize that to talk to me sometimes you have to be patient the guy arrives with infinite patience and the other one there making juices total I say look come on one thing I say I'll pay him and I'll make the juice because maybe You have an ethical conflict I say I pass and I do it myself and the guy I don't say I don't know I say come give me the apples and I the cousins ​​no good at all this I look back and the friend with whom I was visiting Japan who He lived there for a while, he was literally crying with laughter because he knew in advance that I was going to leave without juice because after working there for years he knows that the guy who enters an organization follows the principles of that organization is strict as if they have him that killing will not move so the guy is telling me he says no it's not that the guy is never going to sell you a juice that is not on the menu because if his boss or the organization or the juice franchise says that those are the juices he is going to sell those juices well then a quarter of an hour later I left if he made me go down I left without juice because orange juice doesn't suit me well and I left without my juice and at the same time I left with a terrible admiration because I said, yes, it seems so beautiful to me, deep down, for many people, when they contrast Canada, they are stubborn, yes, stubborn, but how did they go from being absolutely ruined after the Second World War to becoming the second world economic power in the year 68? people who were not there call it the Japanese miracle, I call it the absolute Japanese logic, that is, because to say when someone does something, they do it, so this came with the issue of hiring people who are aligned, if you hire people who are aligned with the organization with the values ​​of the organization. organize with what that organization is, it will be much easier for you than if you have a purpose which is to sell apple, orange and carrot juice, people will conspire and swear to say no, it is not that here the juice we sell is this and it is There is no more, this is the juice we sell here, but this makes sense, many people do not understand it, for example, sometimes we receive offers from entrepreneurs who say they will buy you the master's degree, entrepreneurs, but only half are like me, and that's where I stand. a bit Japanese, you know, and I say it's not that the master's degree in entrepreneurship is a program, that is, it has a beginning and it has an end and it's thought out and that's it, and this is what it is, no, but what if I don't have people aligned in the team that does not understand this vision that it is a program to welcome a person and leave them with a different mentality, then we would begin to chop up the master's degree.

Well, you see the kind of vision and values ​​emission, take the one of I don't know what and Just like no, it's not that we don't do that. It's understandable if you have aligned people, it's much easier for the company to move forward and it's much easier for you to manage the team well, so it's important that people who are aligned are key to this. Come three. practical keys the first defines key areas of results so that everyone knows where they play so that everyone knows what is expected of them so that everyone knows what they have to do in that organization that was mentioned before in passing that gives peace of mind defines key areas results hey, look, you are expected to write a book a year, imagine well, either you write a book a year or you don't write a book a year, there aren't many more things to think about if you define key result areas everyone knows what to expect and people know if they can be aligned with that or not next idea a friend told me this one I don't miss it much but in fact I have two friends who do this and it coexists with the person in other environments, in fact, I have a friend, this is a real anecdote who, before hiring someone, goes out drinking with him or invites him to dinner or gets him drunk, he says, I want to see the person with two wines and no, he doesn't like him. contract I say if I did that it would put an end to my greetings I prefer not to have anyone but but you understand the idea is to hire look look at someone else who, according to what someone else tells us, is good at things in their head, you say I find out if the person has a pet and If you have a pet I want to see Zuma, maybe a dog or a cat, and if that person has this, he is an animal lover, this says, if he has a cat, a dog like that, I want to see his cat, his dog, you get the idea.

Since I am going to see what that person is like also through his animal through the idea of ​​whether he lives with that person in other environments or not, I also prepared myself, another businessman that I know from cement and we share some sports comes to mind and yes we share a sport I try to do that sport with that person to see how they play the rules are respected they arrive late but in the afternoon I don't know how to live with those people in other places and key number 3 ask for references this is a very Anglo-Saxon practice that In Spain it is rarely used but you may be surprised at the things you are going to learn by asking.

It is understandable to ask for references. You grab the person and tell them, "All this is okay. In addition, with all the fantastic things, I can call your current company or your last company and ask." Let's see if this is the case, I would like to introduce myself and enjoy the next three seconds because such beautiful things are going to happen, so just with that you get a vocal track that gives you syncope, he says, it didn't even happen to me anymore, I mean. directly but if you have doubts, you can call and ask for references and one thing that I discovered when I lived in London that they are very fans of asking for references is that when you ask for references, if the person has done a good job in the company or in the organization, everyone is going to recommend you and then I worked with a person who called to ask for references when he knew that the person he was going to ask for references was not on the other side.

Imagine that I tell you that you tell me hey, I worked in the company or been in the charity organization or been in this NGO and there you can call and ask for a referral and then I say what time the leader there will not be there or the person I can ask and then he called at half past eight and I know that That person is not going to be there, follow me there then a message and I say look what a call to ask for references from Antonio I am thinking of hiring him it is an important message I would like you to call me to find out if I have to hire Leon another to hire him then this person is in london explained to me and told me if it's good they call you flying because because the one who leaves a good mark on a company everyone wants it to do well if they don't call me flying or they don't even call me well you know what has happened you understand the idea because it says almost yours but the other one gets it yes yes it was very good it was very good yes okay so it says that you have to call at a time when they are not there you understand the idea hire aligned people people who have left a good trail wherever they have been the What's good is that he leaves this one good, even if he leaves a place, I don't know.

I have all the bosses I've had. I have a relationship with them.The world wants, I don't know or doesn't want to see you, it's something like common sense, we continue, let's go to key number 4, encourage effective communication, establish communication channels, and here the important thing about this point is formal communication channels and informal communication channels. formal communication channels email whatsapp meetings I don't know everything a company needs to do for communication to flow but be careful to be informal suddenly one day meet for a coffee have a beer one day I don't know how to go and stop by the kitchen From time to time I don't know how to encourage informal communications because sometimes not everything fits into formal communication.

There is a very nice exercise that I think we have all done in school. In high school, it had not been played until sometime, which is the broken Corel telephone. Someone I need to explain this, someone doesn't know what a telephone is, everyone will see it as a child, I think there are many of them, we play this game where you pick up and give a message to someone in their ear and that person gives it to another and another now another now another now another now another now another inside and when it reaches me it arrives it's the broken phone I knew how to play these I don't get a completely different message then if you don't favor the communication channels and if these formal and informal ones Communication at every step is damaged if I say anything to you and when you say it to the other person and the other person the message has already arrived it has been disrupted so you need to favor informal channels to be able to meet people in a way that is more informal good more key things number 5 you're going for it fostering team synergy we're going to explain what this is fostering team energy means allowing each person to shine where they can shine because when each person shines where they can shine In the end, the whole team shines, that helps things work.

If you put a person in the place where they are not shining, in the end, that will end up causing problems for you sooner or later. I like to explain this with a slightly hooligan example, which is the way. in which the majority of the people in this room have been educated, if you notice, at school we all learned an idea that is more or less this and that is that you have to know more or less about everything and that you should ask advice from The person who knows more than you about something can make you risk your professional career.

You understand what I'm talking about. Basically, if I'm in school, the university is the only place on the planet where they penalize you for asking a question. person who knows more than you I don't know about you but in my professional life there is one thing that I try to do all the time and that is to ask smarter people that this seems like a great idea yes or no in fact this is one of the keys of success, surrounding yourself with smart people in class, well, the only place where this universal principle fails is within the institute, it is a crazy thing because in reality a person who cheats should be a person whom the teacher will congratulate for having the ability to realize that there is someone more intelligent who can do it, but well, either Reid or Reid, but this is the damn reality and when people go out on the street, they sign a mortgage without knowing which company they sign, they sign a contract without talking to a lawyer, they do crazy things and they do crazy things because they have spent their lives thinking that asking a third party can make you jeopardize your professional career.

The only place where copying penalizes you is in high school or university. Please let us understand this, therefore, surround yourself with people who are more lists that you allow you to get ahead and this in a team how does it work allowing each person to be in the place where they can shine we need to create teams where people do what they are best at and these organizations do not always happen unfortunately so we have to people in places that are not shining and that annoys the team's synergy that annoys the entire team moving forward. There is another example of this that I tell more as a joke than anything else but it helps us to illustrate what this example of a power plant is. electric I'm sure you know it a power plant the story of the power plant that breaks down you know it I'm telling it there is a power plant that breaks down and then all the technicians are there inside and no one can find the fault and then they say let's go look for the super expert in power plants because of course today we live in a world of brands there is an expert for anything so they locate him they put a helicopter that flies there and they say gentleman we have been here for months looking for the fault and we can't find it and so on let's see if You can do something and then you take it and you stand there looking at the power plant.

You say, let me have a lathe, a hammer. You say yes, yes, of course, then they leave you a hammer. A pipe that is there in a corner arrives. You climb a ladder. You stand and It affected the efficient plant and started the entire power plant at once and everyone there was surprised but how did you get the power plant to start? He says well because I know how to do this I said well I'm leaving he says he passed the bill to them and if you pass the invoice and we already paid it and such a total that he sends the invoice and it says 50 thousand euros, then the boss sees it and says this fifty thousand euros for hitting a hammer 500 he tells the administration not to the financial controls he picks up he says hey ask him a breakdown of the invoice, which I don't like at all and then the other responds by email and says yes, yes, he sent him the breakdown, so he sends him the itemized invoice and provides information to know which pipe had to be given 49 thousand 999 euros to give him a tap a pipe a euro so sometimes we are with the person who knows how to tap the pipe we have him in a place where it is not shining and since it is not shining in the end the power plant is broken and things do not work pon To the person who has the knowledge to know how to do the best they know how, they understand what I am saying and that will allow the entire team to function because also when you are surrounded by people who shine, you naturally feel inspired to shine if or not in the teams where there are people who shine, the one who enters and does not shine, one of these two things happens to him or he feels threatened and goes out with a shotgun or or the others kick him, you know where, and say yes or no in the same way as in environments where there is mediocrity, when a person who shines comes in, they either kick him and throw him out, or this person packs his suitcase and says, well, almost, I'm going to shine and somewhere else, so let's try as much as possible to have teams that shine let's go back to key number 6 foster trust a key to fostering a team is fostering trust and trust equals certainty we have mentioned it before in the past trust equals certainty I have a businessman friend older than me and I don't know I will forget this person has told me many very interesting things but I remember one day what Sergio told me to lead a team to organize a team to manage a company a neighborhood association your community of neighbors or a sports club it doesn't matter as a leader you have to be ultra predictable ultra predictable so he told me the example and I told myself with my son I have to be ultra predictable if one day my son tells me can I come late at night and I tell him no and the next day he asks me and I tell him Yes, and having ruined the work of years, I have to be ultra predictable.

What does this mean? An organization that everyone has to know that if you do it, it will happen and if you do it, it will happen, but if you do it, it will happen, and if you do it. And then that happens and they start to ally themselves. People don't have certainty and because they don't have certainty they lose confidence. You understand what I'm saying. Everyone needs to have clear limits. Know what is expected of us. Know what we can do and know what we can do. We cannot do in this sense. There is a practice that I recommend.

Not everyone is going to share it or have the power to share it, but it is to share as much information as possible on the team, as much information as possible on the company, to the extent that it is reasonable to do so with the greatest number of people. people, as far as it is reasonable to do so, you understand what I am saying, if it is not reasonable for whatever reason, do not do it, but the more information there is, the more certainty everyone has. There are companies that do not share the plan or the annual objectives of a department. with another or that no no people don't know very well they don't have many companies you arrive and you say what the objective is for this year well I don't know someone above me will know it the more clarity there is the easier it is for the entire team to manage and It is easier for everyone to have clarity and for everyone to feel confident.

We think this makes sense, yes or no. If you are in an organized organization, they say that the objective of the organization this year is to do this project in three years. It is to do this for this. We have to bill so much, we're going to incorporate so many people, we're going to do this, we're going to do that, or maybe you're there, then you say, well, I'll stay or I'll go, but at least you're clear about it and it's easier to manage teams where there is clarity. and where there is trust, managing teams where there is uncertainty there is one thing we know and that is that where there is no certainty someone will invent a rumor, this is understood where there is no certainty someone will invent a rumor that is, if people are not clear about where the story is going. organization, someone will invent a rumor because the human being has a horror of vacui, he fears emptiness, he does not like not having information and he does not like not having clarity, he prefers to have lies rather than to have uncertainty, as we have already seen on many occasions in the history of humanity, but being human needs to have clarity and needs to have certainty so I believe that this is one of the important keys so far well let's continue let's go back with key number 7 and it is the last one so let's go for it key 7 actually has seven other keys but I'm going quickly with them, the key 7 is to encourage the leadership of each person.

I believe that we come from a world where there is a profound lack of leadership, where there is a profound lack of self-leadership, people who are not capable of self-leading, I know it is very difficult for them to lead. to others, but it is true that it is not necessary for everyone to have the ability to lead others. There must be human beings for everything on this planet, but what is true is that all people, from my point of view, should have the ability to lead themselves and there are organizations that favor self-leadership and there are organizations that make self-leadership difficult.

There are organizations where everything is allowed except what is prohibited and there are organizations where everything is prohibited except what is expressly allowed and You have to decide what type of organization you want. My point of view is that there is already enough lack of self-leadership on this planet to encourage more lack of self-leadership from our entrepreneurial careers. The world will be better when there are more entrepreneurial people, but I don't mean entrepreneurs to set up a limited company I mean entrepreneurs to take the reins of their life I mean entrepreneurs in the sense that they lead themselves I mean entrepreneurs in the sense that they decide what they want to do with their existence and when we do that we will live in a better universe, so we are going to see the key to promoting people's leadership.

It seems to us that in the master's degree we have a class that is about systems in which for 10 hours we are drilling people in their heads to tell them ultimately Instance whatever you want because I don't know but in our point of view is that the only way for organizations to function is with systems and procedures and then the system is changed permanently and in fact there is a system to change the system There is a procedure to change the procedures because if not instead of an organization you have 50 then in one place they sell apple juice in the other they do not sell it in the other they mix it at 33% in another at 50 so it is not a company then It's something else.

Have you seen the movie, The Founder. Someone has seen the movie. The Founder is about a person's life. Every time he changed and made a living selling hamburgers, he changed the history of the food industry forever. He is the founder of McDonald's. The movie. interesting, he talks about systems and there is a moment in the movie, I don't know if you remember it, in which he sells the first McDonald's franchises to some friends. It is a story to some friends who are up from the golf course and then this person puts some procedures under which hamburgers were sold at McDonald's in the 50's and 60's when he started in all his friends on the golf course they changed the way hamburgers were sold.

It was not taken from this sequence that he arrives at the golf course and the objective is selling the hamburgers whatever you want and he says but if they only ask me for orange juice what do you want me to do then I'll sell and then he gets angry because he says no man this is a franchise you follow the procedure here and if you don't want to follow the procedure You ask me, we'll see what we do. Do you remember this story? If not, watch it. It's an interesting movie and it talks about the importance of systems for managing teams, which is what we're talking about today.

Books for this are very important. Work the system, for example, is a good book, there is another good book called built to, it is seen as built to be sold, built to self, there is another book called the myth of the entrepreneur, if anyone wants more books, ask me, but these are like the key books when we talk about system constructionhaving been attentive to prayers work the system work the system I don't know if they are translated or not work the system built to self and the myth of the entrepreneur are three very good books to understand the importance of this and if someone is encouraged to work on it thoroughly come to the master let's go with keys for someone be attentive keys to promote leadership let's go for them first work with limited teams but first excuse me because I want to tell you a nelson mandela anecdote when we are talking about leadership I'm going to tell you a leadership anecdote I think Nelson Mandela is pretty, after spending 27 years in jail, he came out, won the elections, became president and the day he entered the government palace there is an article in the country's newspaper that talks about this if you want to look it up and read it that day.

Well, he entered the government palace, all those who had promoted the part that were there, well, like in the movies, putting the photo of the children in the box, you know if the bottle of water and such were leaving and Nelson Mandela stopped them. He stopped everyone and said, hey, you have been governing this country for a lot of years. You really know how to govern a country. I don't have an idea. I ask you to please stay and together we will take this country to another place. It is impressive. or it is not impressive and most of them stayed and thanks to that a change began that revolutionized South Africa forever for me this is an example of leadership and it is an example of self-leadership that is to say it is an example of leadership really from the purpose and not leading from the gut, I didn't want to tell it because it seems to me to be a beautiful example of self-leadership and leadership, that is, of superimposing, let's say, the purpose of the nation in this case of the team on your personal interests or your personal hatreds, in short, I I love this anecdote and I wanted to share it.

Working with limited teams. Let's go with it. They say that you cannot lead teams of more than 8 or 10 people. My experience tells me that this is true. Eight or ten. You can only directly lead teams of eight. or ten people and it says in all the books and all the theory, my experience says that that is true in the end when more than 810 people report to you, there comes a moment when you get lost, you don't know if the person who is reporting to you is telling you. Saying, "Go here, there comes a moment when you get lost, you don't have the brain for more, then the whole trend, and I think it is correct, is that companies are subdividing into increasingly smaller cells, not only organizational at a macro level but at a micro level that departments have this, no more than 8 or 10 people.

I believe that this is an important key, which is what allows people to be self-leaders more because if you are the boss, the supreme god that you have 50 people in your next line, you are not promoting self-leadership if mavis tura is the supreme 10 that you have 6 who in turn have 10 to say something you are allowing there to be six people who are training to be leaders tomorrow next idea to train other leaders this It is related to what we have just said, there are many organizations where other leaders are not trained to be leaders, where they are not allowed to rise, where they are not allowed to make decisions, but ultimately in organizations there are people who know and when those people They are leaving, the organization has problems.

I will tell you with an example. You have seen the movie Julie Sll and whoever has seen this movie Sul and you already have a movie to watch today, Julie Julia is a usual movie and it is a very beautiful movie that is based on an event. What really happened in 2009 in New York is that a plane took off and when it had been in the flight for about a minute, the power was cut, the engines cut off. I don't remember the reason. The pilot called the airport control tower and they told him to come back. to the runway and the pilot who had thousands and thousands and thousands and thousands of hours of flight said with a clear eye he skipped the system by the way but he said with a clear eye I don't have enough energy in the engine or enough inertia to give the return from landing so I'm going to land on the hudson river you probably remember these images from the newspapers and it landed on the hudson river no one died they took the people out by the wings all the boats that were in the river were they took everyone away world here peace and then glory the film is about that choice in a trial for skipping the procedure and then in the film it is about that the procedure that they had designed in that airline company to land in case of emergency was poorly designed so the question that they he formulated is when you go blue and your company because he was usually about to retire when you go blue and your company how do you collect the knowledge of the company you understand the question chuli take realize that it is not the procedure no it works in seconds land on the plane today nothing happens here you put in tomorrow the 25 year old kid who just left school takes off he tells him in procedure he says back to the runway he goes back to the runway and then in the movie you see how good that is destroying the movie anyway but well but for any place it is not known if the procedure worked or not it is not very clear but when the sun retires what happens with this knowledge you need to train leaders you need to put blue and review procedures you need to put blue and it helps To others you need to put blue and to train new pilots you need to put blue and to take that one so that he can take that knowledge he has and make it available to others in the company and in this sense there is a question that we get asked a lot and that is hey what is the best way to lead and I say look and a thousand but there is one that does not fail that he tells me to teach whoever said the example is that the example of the best way to lead or you want to lead and give one thing to the company You do it long enough so that under their own weight everyone ends up doing the same thing.

This is common sense but I think it is important for an organization to have a strong culture, it is indestructible. In fact, there are organizations in which the culture is so strong that if a boss comes in who does not match that culture, the organization itself expels him. I know of cases of this, you understand what I'm saying. The culture has certain values ​​and a person comes in, a boss, or it doesn't matter, or someone else, but who If someone enters it is like the system itself expels them, it says you don't belong here, you are not from this tribe and that is very nice when it happens next idea to promote self-leadership work on projects even if it seems otherwise in the world we are heading towards Jobs have disappeared and we are going to work on projects in the world we are heading towards, workers will disappear and people will be autonomous in a few years, they may hang on me for saying this at the pace we are going in Spain - but this is what is going to happen This is what is actually happening then in a world in which no one can promise you a job for life anymore in a world in which automation is a fact in a world in which artificial intelligence is going to make technology disappear. most of the work we do, including a large part of my work and a large part of yours, in a world like this, I think it is important to understand that we are going to work by projects and working by projects is today we have to come to this room and paint it but no, but you, I'm going to hire you to paint this room every day of your life, you understand what I'm saying, nothing, no company with half a brain can promise eternal employment to anyone today because no company is in a position to knowing if what you are doing today you will be able to do tomorrow, I am explaining myself, so in a world like this, working on projects favors self-leadership and predisposes people, whether they continue in that company or in that community or in that team in that organization as if they are not capable of self-leadership, I know why a project is not the same as a job, a job is, hey, you go to that place and make 25 coffees in the morning for the rest of your life and a project is, hey, look.

You are going to go there tomorrow to do a catering service because tomorrow there needs to be coffee but the day after tomorrow we don't know if it will be necessary to put coffee there or not so you have to find out how much coffee you have to buy how you are going to carry it how is going to put it, you understand the difference, we are going to work by projects, this is important because this is telling us if anyone is interested in this topic, I have two conferences posted called the new labor paradigm on YouTube, which is really an important topic because it is not We are understanding it in Spain, we are not understanding that the professional market is going to change forever and people are certainly going crazy about this and to me it seems like great news and the thing is, look, the other day I was talking to a person and I He said to this, big data, artificial intelligence and such, I don't care and I told him, look, this is as if 20 years ago someone said, no, to me it's the whole motorcycle 100 years ago and to me it's that this is the combustion engine and such.

I don't care, I'm very into riding horses, of course, so I have to go to give a conference in Barcelona, ​​now in two days I'm going out on horseback and there are so many tractors on horseback, so you know, so I say budget for the conference: 10,000 euros, hey, and that's not because I have to feed the horse straw and I have to go to the stables in Zaragoza. You know how long the trip is, that's just for the maintenance of the horse, the bird is there, that is, there's not ten thousand and one hundred to go. solves it, you don't have to feed the horse, you get the idea, so what's going to happen with artificial intelligence with big data with all the new wave that's coming is that companies are going to need fewer and fewer people, so we need people who remain working are capable of freeing themselves and this is basic, this is basic and we do not understand it, the politicians on duty are not going to understand because they live by promoting, look, I am going to explain to you why the politicians on duty do not understand it in Spain.

Now we have to point out that it's something like a very me, the truth is that they told me it, I laughed, the same thing happened to me, it's just that they told it to me, I laughed, it's about misfortunes and they say it's serious, it's like then they don't understand it, they don't understand it. They understand how they don't understand it. We have to understand it and pay, of course, of course, in short, we need to understand that in the future we are going to work by projects. This is understood. We are going to work by projects.

We are not going to work on jobs. Work is going to disappear as we understand it today. today because the world is a changing world I don't know my grandfather worked in two companies in his entire life in his entire life I know in his 60s or 50s that he had to work in two organizations my brother at 18 years old had already worked in five companies is that in a changing world in short we are going to work on projects more things promote a culture of action give two conferences on the new work paradigm if you put the new work paradigm there is one that is not a conference exactly what is an interview and there is another which is a conference if anyone is interested in the new labor paradigm bibliography for this there is a book that is exponential organizations by salim ismael that I highly recommend there is another book called o models that helps to understand where the world is going to go there are some Very nice interviews by Gabilondo on YouTube that are called when I'm not there that talk about how the world is going to change with new technologies and these are the quick references that I would recommend or we had said foster a culture of action foster a culture of Action means being in an organization where you allow people to make decisions and this in many organizations, as it becomes procedural and grows, is automatically canceled because there are organizations in which they also make sense.

I am not saying that it is wrong. its meaning and it's fine but we have to know it every time one has to make a decision everything is so procedural that the thing becomes a mastodon have you been through some public organization in the last few years well well hey hey I want to buy a pen and give it to you to the head of the department who in turn elevates it to regional who in turn elevates it to I don't know where which in turn such when you get the pen the technology the pen is obsolete something else is invented then of course but that has to be done If we said it a moment ago, we need procedures, we need so many that they stifle the culture of action, no, and where is the balance, well, I don't know, luckily, when you find it, you tell me because we are all looking for that balance, I guess there are no easy answers.

For complex issues and to finish two more keys, focusing every day on what is essential, there is a tool that works on a personal level and that works in organizations and that is for all people to be clear about what their rock of the day and their rock of the day are. week the rock of the day is the task that today if or if you cannot leave undone and the rock of the week is a micro objective probably dependent on a larger project that yes or yes you have to do that week if you promote a culture of weekly rock and a culture of daily rock everyone wakes up focused then there is a day that you don't do it then there is a day that you do twice as much but the truth is that at least the day that you don't do it you know that you haven't done it which by the way is already a lot because then the next day you wake up tortured and you wake up yesterday I didn't do what I had to do yesterday so I think this is important and to finish promoting training in skills in competencies promote education I I think it is important that we encourageeducation of people and that we encourage people to read and that we encourage people to go to courses and that we encourage people to go to conferences and that we encourage the traveling university and that we encourage anything that is permanent learning those people who do not learn will be obsolete and condemned to disappear and today more than ever the idea that someone can study for five years and be in the job market for the next 30, 40 or 50 is such an obsolete idea that it makes me laugh just thinking about it, or in other words it is one thing.

As grotesque as it is, like going on horseback to the places of some things, it's very 20th century, so we need to train ourselves permanently. Let me share with you a piece of information that is published in the book Financial Freedom that I just released, by the way, it just published A book, if someone doesn't know, is called financial freedom and it's about money. Well, the idea is the following: spending on lotteries in Spain per person in 2000. I don't know if it was done in 12 or 13. I don't remember the data. that I found prepared, everyone is settled, if there are minors, please cover their ears, people with extreme sensitivity, cover their ears and do not listen to what I am going to say, the expense in the state betting lottery in Spain, which does not include expenses in horse racing and all these things that are popping up now like mushrooms as you know in Spanish cities is 180 euros per person and year per person and year maintains if it were average so it would be very serious but we hope it is serious and now a small one small comparison a few things and expenses on books in Spain including textbooks about sixty euros a year approximately.

Whatever happens, in fact, when you have this information, it says that we are pretty close to where we could be, so if someone, and with this we close, ask me Sergio and how he managed a team, well, the sum of all the above and many other things. Because in the end, like all this, it is an art, but it is an art that can be learned, so friends, we have reached this point. Doubts, questions, comments, I believe that there has to be a balance. We said it a moment ago between organizations that do not have any procedure when there is no no procedure you don't know the number of companies you have you understand what I just said you say I have 15 employees and I don't have procedures you have either one company or 15 companies no no no you don't know very well if you have procedures with and you have 15 employees with luck you will have one or two companies you understand what I am saying because each person ideally everyone does things the same way and if not there will be but if you do not follow the procedures there are 15 companies so where is the balance because it is a very good question, talk to the person who is responsible for your affair, hey, we have too many procedures, read the books that I have recommended so you can have a well-equipped head and be able to express your point of view well because look, a leader is a person who Once he detects a problem, he forms, puts the numbers on the table and offers a solution.

A leader is a person who, once he detects a problem or has a vision, studies it, puts the numbers on the table and offers a solution. saying no the same as you arriving and saying hey what is it that to ask for three pens this is a christ this is down come out that is one possibility and the other is that you have says look I have done an in-depth study on the world of procedures in organizations, these are the conclusions they draw and I believe that this is not being done well here. Allow me to lead the change of procedures in this organization.

You understand the idea that they are going to look at you with different eyes and if they don't look at you with good eyes. It's time for the binoculars and start looking at other places hahahaha hahaha he tells me it's very difficult for others to be motivated someone with this problem there in the room someone my point of view on this is that the person has to come motivated from home And if she doesn't come home motivated then she is sent home so they can be motivated to see. I believe and my point of view is that life is too short to be unmotivated or since I am unmotivated and so on, very good but how do I I have plenty of motivation because I don't want you.

I live on different planets. Another thing is that one day someone arrives tired, that has happened to all of us, or that you have a cloudy week, that has happened to all of us and will probably continue to happen to us, but The one who is essentially unmotivated, I don't know, in short, what you want me to tell you, I don't know, it's that life is very short, it's that we are going to be with motivated people, it won't be taken when they are hungry enough, they will be motivated, look, I think there is One thing, there is one thing that I believe motivates anyone and that is hunger and you can be hungry for physics or hungry for the other and I say if you are not hungry for the other you will see how you end up starving for physics, you understand. the idea, but if you don't go out into life wanting to do things, it's going to go badly for you, that is, you're going to end up starving for the other person, I don't know, well, and having said that, not everyone has to be in In all organizations there are many people who are in organizations where they do not have to be and that is a problem that is a problem well before finishing let me tell you two things and we will do a round of questions and answers I have something and with you I have a minute and I will tell you I explain how we can continue learning come on let's go for it well to the seminar living without a boss is your last chance to sign up if you don't sign up now you won't go until November living without a boss we do it twice a year we do it in June and we do it in November in Madrid, which is the seminar living without a boss, there are seven fundamental areas to live without a boss, to be an entrepreneur, it is like the master's degree in dotcom entrepreneurs, but in a small way, in two and a half days, locked up with me in a good hotel with me with a bunch of other people because it sounds But it's kind of strange that I see someone who says I'll sign up ha ha ha ha I don't care what it costs so we'll be there for two days, two and a half days looking at it at the Meliá Barajas, we'll do it, we'll be there for two and a half days having a great time, it's a seminar so that you can ask questions, where you can participate, unlike other seminars where it is a play, they tell you a good story because since we are here interacting, we exercise, we have a great time, you want to come with a person, you have a free guest who will help you. wants to come alone you come alone because you want to be with your partner because you want to explain to him what you do here in the conferences and in him and pp and such he brings it to you if we don't charge you anything the seminar ends and we like it there is no problem He returns the money and everything is so friends happy man and if you are happy to give it to me I am happy to take it if you are not happy to give it to me it is returned to you and everything is so friends it's cool or not cool I think it can't be any clearer be people who sign up today people who sign up today this is the last offer price we make because we do it in 15 days price they have today 377 euros with a free guest and you save 120 euros you want to come here and have dinner with me on Friday and be in and had a gift and then we have a session last a month with me 597 euros and on Friday we had dinner together so this is what I can tell you next seminar living with abundance personal finance seminar what is this seminar for is it for Putting order is used to put order in your economy.

It is based on the book Financial Freedom and we are going to work in depth on the topic of money. In this seminar I am going to tell everything that I have learned about money in the last 12 years. In 2007, many From here you already know I made a proposal and it was that I was going to learn enough money to not have to work unless I decided to do so and reverse a situation in which I owed 168 thousand euros to Banesto, it was agreed with this in which I owed 188 thousand euros to Banesto for a very comfortable situation I tell it in the seminar so those who want to come come because a guest wants to be with you, the same thing you bring if someone wants to come, you only come as it is in November super offer price three hundred euros and with a free guest and a total and absolute money-back guarantee, someone here has done one of the two, we recommend it to the rest, thank you, what a hassle if you say no, and with that I'm done, I'll tell you something new.

Well, I'll tell you two new things, master of personal development. in Madrid and Barcelona next edition in November a system to know yourself to give you a gift of personal development 13 weekends in which we are going to investigate self-knowledge in health in nutrition in sex in the couple in the money, an impressive journey of self-knowledge, a great gift and people who want to undertake a dotcom entrepreneurial master's degree and here comes the novelty, now also available online, so the next edition is in November, it is practically full and it is no joke, so the next one is almost full.

In January there are still not so many places, but the January one is better. I say this because then people write to us in October and tell us, hey, I want to sign up. There are no places. I told you, it wasn't a sales pitch, it's true, so be warned. You are left and now the good news is that the people who sign up today are my last conference before the summer, three thousand nine hundred euros for the in-person session and the people who sign up today for the online two thousand five hundred euros, VAT included, the normal price of the online will be four thousand 800. euros since we haven't finished manufacturing it from some offer you take a leap of faith with me and say I believe that Sergio is going to release it in October there you can do it you can not do it I guarantee that I will release it unless I die no I know but we are working on it so you take a leap of faith with me and says I trust that Sergio is going to release it in October so you save 2,300 euros they say I don't trust the one with the glasses he bought it in October so you buy it in October four thousand eight hundred euros so that it is understood well so if you want to buy it you can buy it now two thousand five hundred but it will start in October because I am making you the super offer because I do not know what day in October it will start because since we are manufacturing it I cannot To say that it is going to start on the 1st, on the 22nd or on the 30th, you get the idea, okay, I'm saying it so that no one can tell me later on the 23rd, hey, it hasn't been released in the rain, I told you that it still took a little longer, okay, so this is it. everything we can offer master mind if someone wants to join our club of entrepreneurs who asks for information we tell them and they ask for the application to join our club of entrepreneurs and friends doubts questions comments there was one there tell us friend you have to look for someone above that supports you look there is one thing is that in the end we get into issues look at all the organizations you think it is interesting that we go like this talking about things that all organizations have something called the immune system what is it called stay with this the immune system does that any change that you want to make in an organization the organization itself ends it when a virus enters your body the virus is you in the organization follow my logic a flu virus enters here in my body there is a virus here it enters and then My immune system says wow, the flu virus is going to catch you or I'm going to kill you because the flu virus has an idea and that is that everything is the flu because its job is not even bad or its purpose is the purpose of the flu then my immune system defends me from that virus pump will eliminate it and everything if I continue doing the 'la conference and I find out you are the virus in the organization the organization has a way of working and every time people come in who treat to change the organization the immune system itself tries to brush it off let me tell you an example of this the other day in an organization this is a real case of one of the people who are doing the master's degree it is an organization that makes a lot of money and then A department of this organization comes up with a new product and everything seems to indicate that they are going to invoice much more money in that organization thanks to that product and then what do the financial controls do, they say that this product cannot be put in place because it is going to collapse the lines. of billing that is going to screw up the way in which invoices are delivered and that it is better to leave it for a little later, you understand the immune system, of course, it is like a guy, that is, the most complicated thing is to find a product that invoices once it is You have a product that invoices, let's move your ass, the billing one, with all due respect, yes or not, the immune system of the organization begins to go after those there more than and tell them, hey, no, this, no, this for the year.

What's coming for the 20th is that in the 19th we don't have any idea that you don't follow my message that in the 19th we don't have any idea that for the 20th it puts something for the 20th in an organization instead of pal 19 basically it's the exorcist that is. You're taking it on or not, so try to make a change, the immune system is going to attack. How can you prevent the immune system from attacking by reporting directly to someone who is at the top and if you skip the steps, you have to report directly, you understand what I'm saying. doing or that is the scale here you will be wherever you are and you have to draw a line here and report directly to this person and from there it falls back in a cascade as you tell it to this one and this one to this one and this one to this one somewhere It's going to be blocked because somewhere in the organization there is someone who charges and is happy and saysThis guy with the goatee is going to complicate my life, changing one, that is, you are the leader of this company, it is yours, right, so you take it and arrive and say, you know, sir, this has changed, so on the first day, hahaha, what a laugh it is, it changes. vital then you say look this is going to be done like this no I don't do it in a hurry or like the movies you know you can see the remains like that so the others say it's just as serious we have a master's student who had a company with 50 people and he he is left with 7 or 8 because he got into a cultural change and he said now he said there was a culture in which he did not give a damn and now he is going to see a culture in which we are going to work first day ha ha hee hee the coffee the food of two hours in which the first one was struck down, one disappeared, you know who knows where, today here was a 6, here was a man sitting, those next to him did not take note because he disappeared, everyone was left with a team, this is a real case. a master's student the next day with whom he came to see me for a lecture is the guy who has become even handsome this is one of the side effects I promise you of the people who study someone but this water but I promise this will not be lost on me You understand, she was happy, she says, "Now I have a small business, so here the people work, I'm fine because if you have a culture and after 50, men bleach and he told me 789 were less than 10, a few of them are white, the rest have fallen off." That is to say, once again, a veneer of regret for purchasing the speech, man, of course, the most difficult thing is not the only thing that is clear, that is why we are all so fascinated by the fact that now I go to see machines making things, I don't think it was the last one, this store is now here, friends. friends, good summer, see you at the seminars at the masters, in our email we attend as much as we can take advantage of the offer to buy the new book financial freedom recommend us to your friends we will continue uploading videos we have about five or six videos in queue today we have uploaded two more videos tomorrow we will upload another one we will continue giving each other as much as we can see you whenever you want bye thank you if you liked this video you can do three things one subscribe to our YouTube channel positive thinking 12 share it with your family and friends on social networks and 3 visit positive thinking period o heretic and sign up to our mailing list to receive the gifts and information that we send positive thinking point o heretic