A Big Problem with the Eastwood Elite HotCoat PCS 1000May 01, 2020
I don't know, I could actually mess up the camera by doing this. This thing is on. I can't see the red light. Hello, welcome back to the vlog. I'll be watching this video here and probably the next hour he'll say I'm skipping a bunch of stuff, we built the dust cap, I got filters, I got a fan, a big ten CFM fan and it comes right out. I'm actually editing that video like well I think another video but at least that video but I wanted to get ahead of myself this is the morning the morning of the day this video goes live so Monday and I just spoke on the phone for the second time with Eastwood Company and I just wanted to go over an update with the pcs
I did the unboxing video that went live yesterday and we were talking about it, but I really wanted to get into a live situation with that, as you can see with the dust. that's there we went ahead and tested it the
problemis that it's not grounded properly now i know a lot of people can say you need a ground you need this you need that before i jump too far ahead to think i don't know what i'm about speaking let's go ahead and open this garage for real quick so usually a ground is put in with a copper rod sometimes it could be another type of metal but usually the copper kiss is very conductive and you find it directly on the ground and then there is a bit left and you connect the cable to it. it looks something like this you see how this raw ground wire is supposed to be grounded right there which is connected directly to a ground and to go further I went ahead and removed this wire and it was a dedicated ground connection, so in other words, there's no other reason you're always hooked to it now.
This goes up right here. It goes right into the building. It comes out right here. You can see that it is painted. I originated. I finally hooked it up right here that went in through the side of the case I just hit it right there very easily because it's right there and it wasn't working right actually let's see if we can recreate it. What can happen? I don't know, I could mess up the chamber doing this because you can hear and feel the electricity in my body when I hold this gun and pull the trigger. Kinda good, here we go, now it's on.
I don't know if you can hear that, but the static is sticking to my shirt. Look how clean it is for me. In fact this happened yesterday and I called Eastwood at Eastwood customer service and opened every day but their tech support is like this so I had to wait until 8:30 EST this morning to go ahead and give them a call you already know I'm up early as most of you may know today is a little early because this is really frustrating I took on side jobs I took on jobs that I normally wouldn't have taken and more jobs than I would have assumed because I had this new system now when I first called this morning the lady her name is Kelly very nice and tech support says hey here's the
problemwe don't have any training on the new product.
I said what they got out of a product and technical support. The tech support doesn't even know how to provide the tech support. I told her I was sorry for her. I also told him that I was very frustrated that a company as well known as Eastwood would go back and release a product and not actually do so. tech support can actually provide a tech support. I told him that it was really frustrating for me. She says, well I'll have to call you back and talk to the product manager and actually, well this is what I have jobs that were supposed to be done yesterday. and today tomorrow a d at this point i'm already behind so i don't have time to play phone calls back and forth this is very frustrating she assured me she would do everything she could and i explained it hey i did everything exactly to the diagram when i felt the ground might not have been strong enough i went straight to a ground like no one should have to buy this product and get an eight foot long 120 $130 copper rod and drive it into the ground to make the machine work if they do it
eastwoodshould tell people they need to do it but this is the problem even with that it doesn't work so i think there might be a problem with the machine now i'll be honest because that's how i like to shoot this is the first review of the gun on youtube i have seen and i have seen every review and video of pc
1000even all the ones
eastwoodposted and this is the first review i have seen that anyone n mentioned a problem and it's the first review I've seen that someone actually paid for the product.
All of these other reviews were people Eastwood sent the product to. Now I'm not saying you don't believe that because Eastwood sent it to you for free. I'm just saying if Eastwood sent it to them for free and they were having some issues and they called the phone number of the person, the rep, that they needed to contact Eastwood and they figured it out, they're not necessarily going to tell you it's going to be like yeah, we just called Eastwood and we had to figure it out, but it wasn't that easy. I didn't call these wood and solved it. they're not supposed to ship it out until they get the new one back but they're going to go ahead and make it so they can ship it out and then they'll send me a shipping label that's already prepaid as well so I can go ahead and ship this machine back so they can follow up Go ahead and try it out and look at a few things and see what the problem might be because we're thinking it's just a problem with this particular machine.
I've done everything I'm supposed to do to be completely honest with you. I'm stressed to the max because I don't like to say I'm going to do something at a certain time and then it's not done fair enough, so I'll keep you posted on what's going on. I don't think Eastwood is bad company. m I don't want this video to feel like I'm bashing Eastwood well I want this video to just keep you guys up to date on what's going on because I know a lot of people are interested in getting this machine and basically if I found something with the machine that should be made to make it easier for you.
That is what I want. they're behind this product so they make a big fuss about how they're behind it but to me not having their tech support ready for tech support not really not backing it so that's a little glitch eastwood at least that's how i feel i own a company i know not everything is perfect i know you can't satisfy every customer every time i don't try to be that customer i also know when you are a company like eastwood or when someone buys a product like this It costs a thousand dollars they don't want to have to have trouble.
It doesn't work, anyway, if you haven't subscribed to the channel you like, Honda builds it like other car builds, it's like powder coating videos, go ahead and rip that subscribe button right now, if you haven't , do it now. I'll wait one more second ok if this video gave you any value or if you want to help with youtube tube algorithms so other people can find the video and if this video had some good information please like it two more likes , more people will see it. it's so if you break the like button n you might be able to get in front of someone who needs to see this anyway we appreciate your support the link to the website is below in the description and the same with our social media links, you can follow us there to stay up to date with what's going on and to see first hand what's coming up first and what's coming up new thanks for watching the video this is the weed garage im dude weed man yeah
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